John and team most helpful with my inquiries about products And arranged my order very promptly With shipping And received very quickly 👍👍👍
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It took almost 3 months for them to send an item i bought (antenna bracket) and they didnt give any urgency when I escalated to them mutliple times that I haven't received my item. They paid parts of... See more
Trailbait have designed, manufactured and supplied exactly what I was looking for. After installing the light bar I have been nothing other than impressed by the quality and simplicity of the it... See more
I ordered the Next-Gen Ranger Raptor Behind-Grille Light Bar with the Ultra-Vision Nitro MAXX on a Thursday and they arrived in Adelaide on the following Wednesday with everything required to fit th... See more
3.7
Average
52 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
In-grill light bar mount 2022 Isuzu Mux
A very strong and well made product. Fitted the vehicle without issue. Very happy with the purchase
April 2, 2023
Advertisement
Ordered over two weeks ago
Ordered over two weeks ago. Order was forgotten about until I messaged a week later. Sent a tracking number when I messaged and it still hasn't been picked up by the courier after another week.. now when I message asking they ignore my messages..
April 13, 2023
Zero instructions on how to fit to…
Zero instructions on how to fit to selected model light kit, to much extra not needed wiring supplied with kit which make it confussing, should also be a waterproof 2pin plug supplied for the 1 wiring connection rather than crappy crimp joiners
At least do a youtube video on the install and link to that..
Other than that it is a good quality kit,
April 12, 2023
Fitting Instructions??
Brackets didn't line up, had to modify slightly. Would have like to see some fitting instructions as to how brackets were to be fitted, worked it out in the end
April 2, 2023
Reply from Automotive Group Australia
Hello Dennis,
We apologize for any inconvenience caused and thank you for bringing this to our attention. We are sorry to hear that you had difficulty fitting the brackets to your vehicle and that you felt the need to modify them.
We would like to clarify that we do provide instructions with our products, and we believe that you may have missed the automatic email that was sent to you after purchase. We understand that sometimes these emails may end up in the junk folder, and we encourage our customers to check all folders in their email account.
Regarding the issue of modifying the brackets, we would like to reassure you that it is not necessary to modify them in any way. Our brackets are designed to fit perfectly, and we stand by their quality and compatibility.
We would appreciate the opportunity to make things right, and we would like to offer our assistance in resolving any issues you may have experienced. Please do not hesitate to contact us directly so that we may assist you in any way possible.
Thank you for choosing our products, and we hope to have the opportunity to serve you again in the future.
Advertisement
Transaction was easy
Transaction was easy. Delivery was prompt.
Super happy with the light bars and brackets.
Highly recommend TrailBait.
March 23, 2023
Great product
Great product.
Very prompt delivery interstate.
Very reasonable pricing.
Was installed by our Isuzu dealer in Bendigo.
Very happy with the result.
March 21, 2023
Reply from Automotive Group Australia
Hello Rod,
Thank you for taking the time to leave a review, and we are glad to hear that you found our product to be great. We apologize for any inconvenience caused by the lack of instructions.
We would like to clarify that we do provide instructions with all our products, and it is possible that they may have ended up in your junk email folder. We encourage our customers to check all folders in their email account to ensure they receive all the necessary information.
We appreciate your feedback and will do our best to improve our instructions in the future. We hope to have the opportunity to serve you again, and we will strive to earn that fifth star next time.
Thank you for choosing our products, and please do not hesitate to contact us if you have any further questions or concerns.
Advertisement
Exceptional service from starting an…
Exceptional service from starting an initial conversation on their website right through to receiving my products.
March 26, 2023
Good product and works well
Good product and works well. Had to modify it thou to work with the ARB canopy.
March 26, 2023
MR Triton behind grill light bar…
MR Triton behind grill light bar bracket fits really well. A great solution to easily fit a light bar without nudge or bullbar.
Website doesn’t show great detail and I had to ask for I fitting instructions as these weren’t provided.
March 23, 2023
Very disappointing
Was charged $25 dollars for 1 to 4 day postage item wasn't sent till the 5th day after payment it arrived on day the 9th business day. Was supplied with no fitting instructions not even an item list to know if everything I needed was supplied overall very disappointing
March 23, 2023
Reply from Automotive Group Australia
Hello Darren,
We are sorry to hear about the experience you had with our service. We would like to sincerely apologize for any inconvenience caused by the delay in the delivery of your item. We understand that you were charged for 1 to 4-day postage, and we regret that we were not able to meet this delivery timeline. We would like to offer you a refund on your shipping charge.
We would like to clarify that we do provide fitting instructions and an item list with all our products. In addition, we have made numerous attempts to communicate with you via email, which included updates on your order status and also the instructions. We understand that sometimes these emails may end up in the spam folder, and we encourage our customers to check all folders in their email account.
We would like to make things right and offer our assistance in resolving any issues you may have experienced. Please do not hesitate to contact us directly so that we may assist you in any way possible.
Thank you for choosing our products, and we hope to have the opportunity to serve you again in the future.
Advertisement
Smart light
All good easy install but no instructions in the box so I had to get them emailed.
March 19, 2023
Next-Gen Ranger Raptor Behind-Grille Light Bar with the Ultra-Vision Nitro MAXX
I ordered the Next-Gen Ranger Raptor Behind-Grille Light Bar with the Ultra-Vision Nitro MAXX on a Thursday and they arrived in Adelaide on the following Wednesday with everything required to fit them.
The 2 x LED light bars sit neatly and very secure behind the grille and connected up with ease to the on board auxilary switches.
Turns night in to day.
March 2, 2023
super quick delivery and response to my…
super quick delivery and response to my enquiry
March 2, 2023
Great product
Great product, easily assembled with plenty of evidence of quality control.
Fitted to vehicle within 1 hour.
Delivery to Cairns under 1 week.
Bravo on a job well done!
February 26, 2023
Advertisement
Great Product and Excellent Service
March 1, 2023
These guys are awesome to deal with
These guys are awesome to deal with, great communication, helpful & very quick to respond.
Highly recommend these guys to anyone!
5 Stars!
February 16, 2023
Happy with Service
Contact was made with me promptly to let me know that they had run out of product on the shelf. By the time I responded, salesman then let me know that they had a supply date which worked in with my requirements and all was sent on time exactly as explained.
January 25, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.