Train Direct Reviews 

217
•
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Received inhouse emergency first aid at work training today as well as skin integrity and medication. The course content was relevant and very informative. The trainer himself was very knowledgeabl... See more

Rated 5 out of 5 stars

Fabulous training day,very informative and covered all the aspects of caring using equipment and meditation. Craig was really knowledgeable and asked lots of questions. Didn't make me feel silly if I... See more

Rated 5 out of 5 stars

Delighted to learn First Aid training with Christopher Heayns in Amazon MME1. He had nice communication, knowledge and experience in showing his excellency. Hoping he would be great and helpful to... See more

Rated 1 out of 5 stars

Ordered a Jacket a number of months ago and it didn’t arrive. Emailed multiple times but was eventually told by Christopher that they were going to employ a new member of staff to deal with the st... See more

Company replied

Company details

  1. Training Centre

Written by the company

We deliver first aid courses, fire safety training, health and safety. Whatever your need, we offer the compliance training to help you prepare for every eventuality. Train Direct are a training provider for organisations large and small across a wide range of industry sectors. We deliver regulated first aid courses, fire safety training, health and safety and so much more. Whatever your need, we offer the compliance training to help you prepare for every eventuality and we are passionate about giving people the skills, knowledge and confidence to achieve more. Today we offer over 100 courses, comprehensively aligned with awarding bodies’ standards where relevant. The majority of our work is focused on helping organisations meet their health and safety obligations. We can also partner with you to develop bespoke courses to fulfil various training needs. We believe in making training an interactive and stimulating experience. By helping to motivate our learner, Train Direct aims to add value to your team through achievements and positive progression. Whether you need health and safety training for work or want to learn first aid for your everyday life, we have a course for you. You can either book a scheduled course at one of our UK venues, or if you have a group of up to 12 people who need training, a course can be delivered at a location to suit you (whether that's one of our venues or somewhere you arrange yourself).


Contact info

3.6

Average

TrustScore 3.5 out of 5

217 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

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3.6

All reviews

(217)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Had training today with Craig

Had training today with Craig, he was very good and helpful. Helped make the training session go well and put us at ease. His knowledge was exceptional and it also was nice to hear his stories as a paramedic.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Craig provided training that was unique…

Craig provided training that was unique and different to what I have previously done, it was generic training which can be boring, he gathered information on the client to ensure the training was more tailored to that person, training was interactive which encouraged you to get involved.
Overall brilliant training and best I’ve had up to yet!
Thankyou

July 10, 2025
Unprompted review
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Rated 5 out of 5 stars

The trainer Craig was excellent

The trainer Craig was excellent, he made the course very interesting. I also learnt new things despite this being an annually repeated course.
Definitely made training a pleasant and enjoyable experience.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Craig came out to do our yearly…

Craig came out to done our yearly training, he was fantastic made the training fun and felt that I had learnt things I haven't learnt in other training would definitely recommend to other companies to use.

June 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Fantastic training session with Craig…

Fantastic training session with Craig today. We were completing refresher courses which were delivered in an interactive and engaging way - this made the day feel really purposeful even though we were reviewing a lot of information we already knew! Fantastic day and lovely atmosphere overall!

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Todays course

Really enjoyed todays course
Craig was a great trainer, interesting to listen to
Gave time for any questions
Explained things clearly and made it relevant to the role I work in

April 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Training

Fabulous training day,very informative and covered all the aspects of caring using equipment and meditation. Craig was really knowledgeable and asked lots of questions. Didn't make me feel silly if I didn't quite get them all correct.
Also, Craig involved the disabled person that was present with me in the training. Well done and thank you .

February 5, 2025
Unprompted review
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