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Traingift Reviews 481

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 214 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly website and the straightforward ordering process, often highlighting how quick and easy it is to purchase gift cards. Many appreciate the product itself, finding the gift vouchers to be a unique, practical, and customizable present, with various design options and the ability to add personal messages. However, some customers also noted issues with the booking process, specifically mentioning difficulties with time selection, limitations on browsing options, and occasional website reloads. A few other people also felt that certain journeys were not available through the platform, even if they were directly accessible elsewhere, and some encountered problems using vouchers for specific types of bookings, such as round trips with railcards.

What people talk about most

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the website... See more

Product

People report positive experiences with the product, finding it an easy, helpful, and efficient way to send... See more

Website

Consumers generally express satisfaction with the website, often describing it as easy to navigate and use... See more

Booking process

Users describe ambiguous interactions with the booking process. Many customers found the booking experience... See more

Order

Reviewers highlight positive aspects of the ordering process. Customers consistently describe it as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used this site a few times now. Overall, it's pretty user-friendly and does a good job at displaying the information. The checkout and payment always goes smoothly. To improve, it would be good t... See more

Company replied

Rated 5 out of 5 stars

This was such an easy process. Checked to see which network operator ran the trains for the required journey, checked to confirm train gift was accepted by the operator and clicked direct link. Just f... See more

Company replied

Rated 5 out of 5 stars

I've been using Traingift for 2 years now, cause an association where volunteer pays me in voucher and since I take many trains I asked for Traingift vouchers. If you have any difficulties in the book... See more

Company replied

Rated 5 out of 5 stars

Love that I can get a gift for family to come home more often. Knowing they always have the funds to get a ticket makes it more personal than money. Lots of ways to personalise the gift certificate. V... See more

Company replied


Company details

  1. Gift Shop
  2. Train Ticket Agency
  3. Travel Agency

About Traingift

Written by the company

Traingift is a premium gift voucher, redeemable for Interrail passes and train journeys to over 25,000 destinations across Europe.

This gift card allows the recipient to travel to their preferred destinations, whenever they choose.

Customize your gift with a personal image and message, beautifully printed on high-quality photo paper and presented on an elegant green gift card, or as a last-minute gift. We send the physical gift cards with free priority shipping worldwide. Our digital gifts are ready to give within 5 minutes.

The recipient easily books their train journey to a destination of choice or an Interrail Pass for flexible travel. From luxury trains to affordable intercity journeys, no matter how near or far, everyone will find the perfect option for an exiting train journey.

We strive to provide the best customer service. That is why we are available 24/7 for both the gift givers and the recipients. So far we've helped hundreds of thousands of customers giving and receiving the gift of making memories.

Give your recipient the freedom to decide when to travel and where to explore. We believe in experiences over things.

The #1 train gift card in Europe

Written by the company

2 year validity
Plenty of time to redeem
Free worldwide delivery
Instant delivery of digital gifts
Personalize your gift
Add a photo and a message
Train journeys around Europe
Travel to over 25,000 destinations

The perfect gift for sustainable travel

Personalize your gift with a photo and message

Choose instant email delivery for a quick, paperless surprise, or a printable gift card for a personal touch. Every Traingift supports sustainable travel, helping reduce carbon footprints while creating unforgettable journeys. Gifting that’s good for your loved ones and the planet!

Contact info

  • Concertgebouwplein 7, 1071 LL, Amsterdam, Netherlands

  • traingift.com
Promotion box for Traingift

Need ideas for the perfect gift? 🎁

A flexible train gift card is the perfect gift for lifelong memories!

4.6

Excellent

TrustScore 4.5 out of 5

481 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Great product and superior customer service

I purchased a gift voucher as a Christmas present and the ordering and delivery was spot on. Will definitely use again. I had to contact customer services and that was smooth and seamless.

December 27, 2025
Traingift logo

Reply from Traingift

Hello Stanley,

Thank you for your feedback!

We’re delighted you found the ordering and delivery seamless and that our customer service was helpful.

We look forward to assisting you again in the future!

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

good experience

Great website. Very good for gift and very simple to use it. I hope you can use it in future

December 28, 2025
Traingift logo

Reply from Traingift

Hello Goffredo,

Thank you for your feedback!

We’re glad you found our website simple to use and a great gift option.

We look forward to helping you with future gifts!

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

A very smooth and pleasant experience

I am very satisfied with my experience with Traingift.com. The website is clear and user-friendly, and ordering went smoothly and without any problems. The gift voucher is a fun and original concept, ideal for giving someone a wonderful travel experience.

Everything was handled correctly and quickly, and the communication was clear. You can tell they care about ease of use and customer satisfaction.

I would definitely recommend Traingift.com to anyone looking for an original and practical gift. Highly recommended!

December 28, 2025
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Reply from Traingift

Hello Maxime,

Thank you for your wonderful feedback!

We’re delighted you found Traingift easy to use and that the ordering process was smooth. It’s fantastic to hear that you enjoyed the concept and felt well supported throughout.

We appreciate your recommendation and are thrilled you chose us to give such a special travel experience!

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

Extremely helpful staff and brilliant idea! …

I have bought a voucher before from this company for a surprise Christmas present and have just bought another. Very easy to do - staff extremely helpful when you want to know how much is left on your gift card. Really brilliant idea!

December 26, 2025
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Reply from Traingift

Hello Cam,

Thank you for your wonderful feedback!

We’re thrilled you’ve chosen Traingift for a second time and found the process easy.

We’re glad our team could assist you, and we appreciate your kind words about our gift concept!

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

Easy to buy

Easy to buy
Good idea.

December 27, 2025
Traingift logo

Reply from Traingift

Hello Maurizio,

Thank you for your feedback!

We’re glad you found it easy to buy and think it’s a good gift idea!

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

Very fast to buy and very good idea for…

Very fast to buy and very good idea for a gift

December 27, 2025
Traingift logo

Reply from Traingift

Hello Arianna,

Thank you for your feedback!

We’re glad you found the purchase fast and that Traingift was a great gift idea!

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

Site very easy to navigate

Site very easy to navigate. Great gift for loved ones who live out of the States. Will use again and recommend to others!

December 26, 2025
Traingift logo

Reply from Traingift

Hello Marie,

Thank you for your feedback!

We’re glad you found our site easy to navigate and that Traingift makes a great gift for loved ones abroad.

We look forward to helping you again and appreciate your recommendation!

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

A great idea for a birthday gift and a…

A great idea for a birthday gift and a very easy to use site!

December 26, 2025
Traingift logo

Reply from Traingift

Hello Jamie,

Thank you for your feedback!

We’re thrilled you found our site easy to use and that Traingift made a great birthday gift

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

Super easy to buy

Super easy to buy. Giving as a gift for someone who lives internationally.

December 25, 2025
Traingift logo

Reply from Traingift

Hello Bonnie,

Thank you for your 5-star review.

We are glad that you found Traingift simple to purchase and that it is helping you send a gift internationally.

We hope it brings a thoughtful and convenient surprise to the recipient!

Kind regards,
Eva
Traingift Team

Rated 5 out of 5 stars

Great gift for travel lovers

Very easy to purchase with a great choice of gift card designs. A perfect gift for anyone who likes to travel.

December 25, 2025
Traingift logo

Reply from Traingift

Hello Carolyn,

Thank you for sharing your experience.

We are pleased to hear that you found Traingift easy to purchase and enjoyed the variety of gift card designs.

We hope it brings excitement and joy to any travel lover who receives it!

Kind regards,
Eva
Traingift Team

Rated 5 out of 5 stars

Such a nice gift last minute idea

Such a nice gift last minute idea. To help with kids get home x

December 25, 2025
Traingift logo

Reply from Traingift

Hello Julian,

Thank you for your kind words.

We are glad that Traingift provided a quick and thoughtful solution for helping your kids get home.

We hope it made the journey easier and more enjoyable for them!

Kind regards,
Eva
Traingift Team

Rated 5 out of 5 stars

What a wonderful to help with gap year…

What a wonderful to help with gap year travel. Easy to buy and so simple to redeem. Will definitely buy again

December 25, 2025
Traingift logo

Reply from Traingift

Hello,

Thank you for sharing your experience.

We are delighted to hear that Traingift made planning gap year travel simple, from purchase to redemption.

We look forward to helping you with your next gift in the future!

Kind regards,
Eva
Traingift Team

Rated 4 out of 5 stars

Easy to order and lovely website

Easy to order and lovely website. One star off as I have looked at the prices to book train tickets and they are slightly more expensive than competitors for the exact same trains.

December 25, 2025
Traingift logo

Reply from Traingift

Hello Oliver,

Thank you for leaving your comments.

We are glad that you found Traingift easy to order and enjoyed the website. Our prices may be slightly different as the service is designed for gifting convenience, with instant delivery and easy redemption.

If you have any further questions or suggestions, our support team would be happy to help at support@traingift.com.

Kind regards,
Eva
Traingift Team

Rated 5 out of 5 stars

Great gifts cards!!!

Very fast delivery and I loved the ability to customise the gift card with a message and photo

December 24, 2025
Traingift logo

Reply from Traingift

Hello Xieboo,

Thank you for your kind words.

We are delighted that you enjoyed the fast delivery and the ability to personalise your Traingift card with a message and photo.

We hope your gift brings a memorable and enjoyable experience to the recipient!

Kind regards,
Eva
Traingift Team

Rated 5 out of 5 stars

Simple and Easy to Use

Simple and Easy to Use - the perfect platform to buy the perfect gift

December 24, 2025
Traingift logo

Reply from Traingift

Hello Stephen,

Thank you for your wonderful feedback!

We’re delighted to hear you found our platform simple and easy to use for purchasing the perfect gift.

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

variety e-vouchers and easy to buy

Nice variety e-vouchers and easy to buy

December 24, 2025
Traingift logo

Reply from Traingift

Hello Arunya,

Thank you for your feedback!

We’re happy to hear you enjoyed the variety of e-vouchers and found them easy to purchase.

Kind regards,
Nikolas
Traingift Team

Rated 4 out of 5 stars

Easy to customize

December 24, 2025
Traingift logo

Reply from Traingift

Hello Antonia,

Thank you for your feedback!

We’re glad to hear you found the gift card easy to customize.

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

Student Essential

Great idea for students to travel home. Easy to use.

December 24, 2025
Traingift logo

Reply from Traingift

Dear Customer,

Thank you for your feedback!

We’re glad to hear you found it easy to use and think it’s a great idea for students to travel home.

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

They are amazing

I made a mistake while purchasing a gift card and they helped me through even though it wasn’t their fault.
Amazing service, I recommend +++

December 24, 2025
Traingift logo

Reply from Traingift

Hello Ana,

Thank you for your wonderful review!

We’re delighted to hear that our team was able to assist you, and we appreciate your recommendation.

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

Really easy to buy

Really easy to buy

December 23, 2025
Traingift logo

Reply from Traingift

Dear Customer,

Thank you for your feedback!

We’re glad to hear you found the purchase process really easy.

Kind regards,
Nikolas
Traingift Team

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