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Traingift Reviews 481

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 214 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly website and the straightforward ordering process, often highlighting how quick and easy it is to purchase gift cards. Many appreciate the product itself, finding the gift vouchers to be a unique, practical, and customizable present, with various design options and the ability to add personal messages. However, some customers also noted issues with the booking process, specifically mentioning difficulties with time selection, limitations on browsing options, and occasional website reloads. A few other people also felt that certain journeys were not available through the platform, even if they were directly accessible elsewhere, and some encountered problems using vouchers for specific types of bookings, such as round trips with railcards.

What people talk about most

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the website... See more

Product

People report positive experiences with the product, finding it an easy, helpful, and efficient way to send... See more

Website

Consumers generally express satisfaction with the website, often describing it as easy to navigate and use... See more

Booking process

Users describe ambiguous interactions with the booking process. Many customers found the booking experience... See more

Order

Reviewers highlight positive aspects of the ordering process. Customers consistently describe it as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used this site a few times now. Overall, it's pretty user-friendly and does a good job at displaying the information. The checkout and payment always goes smoothly. To improve, it would be good t... See more

Company replied

Rated 5 out of 5 stars

This was such an easy process. Checked to see which network operator ran the trains for the required journey, checked to confirm train gift was accepted by the operator and clicked direct link. Just f... See more

Company replied

Rated 5 out of 5 stars

I've been using Traingift for 2 years now, cause an association where volunteer pays me in voucher and since I take many trains I asked for Traingift vouchers. If you have any difficulties in the book... See more

Company replied

Rated 5 out of 5 stars

Love that I can get a gift for family to come home more often. Knowing they always have the funds to get a ticket makes it more personal than money. Lots of ways to personalise the gift certificate. V... See more

Company replied


Company details

  1. Gift Shop
  2. Train Ticket Agency
  3. Travel Agency

About Traingift

Written by the company

Traingift is a premium gift voucher, redeemable for Interrail passes and train journeys to over 25,000 destinations across Europe.

This gift card allows the recipient to travel to their preferred destinations, whenever they choose.

Customize your gift with a personal image and message, beautifully printed on high-quality photo paper and presented on an elegant green gift card, or as a last-minute gift. We send the physical gift cards with free priority shipping worldwide. Our digital gifts are ready to give within 5 minutes.

The recipient easily books their train journey to a destination of choice or an Interrail Pass for flexible travel. From luxury trains to affordable intercity journeys, no matter how near or far, everyone will find the perfect option for an exiting train journey.

We strive to provide the best customer service. That is why we are available 24/7 for both the gift givers and the recipients. So far we've helped hundreds of thousands of customers giving and receiving the gift of making memories.

Give your recipient the freedom to decide when to travel and where to explore. We believe in experiences over things.

The #1 train gift card in Europe

Written by the company

2 year validity
Plenty of time to redeem
Free worldwide delivery
Instant delivery of digital gifts
Personalize your gift
Add a photo and a message
Train journeys around Europe
Travel to over 25,000 destinations

The perfect gift for sustainable travel

Personalize your gift with a photo and message

Choose instant email delivery for a quick, paperless surprise, or a printable gift card for a personal touch. Every Traingift supports sustainable travel, helping reduce carbon footprints while creating unforgettable journeys. Gifting that’s good for your loved ones and the planet!

Contact info

  • Concertgebouwplein 7, 1071 LL, Amsterdam, Netherlands

  • traingift.com
Promotion box for Traingift

Need ideas for the perfect gift? 🎁

A flexible train gift card is the perfect gift for lifelong memories!

4.6

Excellent

TrustScore 4.5 out of 5

481 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Such a great gift idea and super easy…

Such a great gift idea and super easy to order. Took minutes. Impressed.

November 17, 2025
Traingift logo

Reply from Traingift

Hello S C,

Thank you for your 5-star review.

We are thrilled that you found Traingift a great gift idea and that the ordering process was quick and easy. We hope your gift brings lots of joy and a memorable experience for the recipient!

Kind regards,
Eva
Traingift Team

Rated 4 out of 5 stars

Order NoTC-6932

9Very easy to upload picture and complete the buying process.
Looking forward to gifting the voucher.

November 17, 2025
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Reply from Traingift

Hello Monica,

Thank you for sharing your feedback.

We are glad to hear that you found the Traingift process easy and enjoyed uploading your picture. If you have any suggestions to make the experience even better, or need assistance, please feel free to contact us at support@traingift.com.

Kind regards,
Eva
Traingift Team

Rated 5 out of 5 stars

Great gift idea

I had never heard of traingift so was pleasantly surprised to find this website. It's very easy to navigate, with a wide selection of gift cards for all occasions and free delivery too!

November 16, 2025
Traingift logo

Reply from Traingift

Hello Ken,

Thank you for your lovely feedback.

It's great to hear that you discovered Traingift and enjoyed the easy navigation and wide selection of gift cards. We hope your gift brings plenty of joy to the recipient!

Kind regards,
Eva
Traingift Team

Rated 5 out of 5 stars

Great service

I've used this site a few times now. Overall, it's pretty user-friendly and does a good job at displaying the information. The checkout and payment always goes smoothly. To improve, it would be good to adjust the time selection mechanism: It's pretty hidden under the calendar, you're limited on how many times you can browse via the 'later' button, and on the occasions I've changed the time manually, the page always takes a minute or two to reload. Otherwise, it's a great service.

November 16, 2025
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Reply from Traingift

Hello Katie,

Thank you for your detailed feedback.

We are glad to hear that you find Traingift user-friendly and that the checkout process goes smoothly. We really appreciate your suggestions regarding the time selection feature and will share them with our team for consideration.

We hope your future bookings continue to be quick and enjoyable!

Kind regards,
Eva
Traingift Team

Rated 5 out of 5 stars

Easy to follow web site lots of options…

Easy to follow web site lots of options for delivery to recipient.
Love the option of personalised ticket.
Will definitely use again

November 16, 2025
Traingift logo

Reply from Traingift

Hello Petal,

Thank you for your 5-star review.

We are glad to hear that you found the Traingift website easy to navigate and enjoyed the personalised ticket option. We hope your gift brings a fun and memorable experience, and we look forward to helping you again in the future!

Kind regards,
Eva
Traingift Team

Rated 5 out of 5 stars

This was an excellent experience and gift!

This was an excellent experience and gift! The website was really great and easy to use and the options were really great. Would recommend to anyone thinking of purchasing a gift

November 15, 2025
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Reply from Traingift

Hello Karan,

Thank you for your feedback.

We are thrilled to hear that you had such an excellent experience with Traingift and enjoyed the website and gift options. We hope your gift brings lots of excitement and memorable moments for the recipient!

Kind regards,
Eva
Traingift Team

Rated 5 out of 5 stars

It was easy to use my traingift…

It was easy to use my traingift voucher. It's a great gift to receive

November 14, 2025
Traingift logo

Reply from Traingift

Hello Kev,

Thank you for your lovely feedback.

We are pleased to hear that you found using your Traingift voucher easy and enjoyable. We hope it brings a memorable and fun experience for you!

Kind regards,
Eva
Traingift Team

Rated 5 out of 5 stars

What a great idea

What a great idea for Christmas or birthday.
Save the person having to find the money when they want to travel

November 11, 2025
Traingift logo

Reply from Traingift

Hi Jane,

Exactly, Traingift makes gifting travel hassle-free!

The lucky recipient can plan their journey without worrying about budgeting, making it a perfect treat for birthdays, Christmas, or any special occasion.

Kind regards,
Vaggelis
Traingift Team

Rated 5 out of 5 stars
Traingift logo

Reply from Traingift

Hello Jamie,

Thank you for your feedback.

We are delighted to hear that you found the perfect Christmas gift for your friend with Traingift.

We hope it brings them lots of joy and memorable journeys!

Kind regards,
Eva
Traingift Team

Rated 5 out of 5 stars

Very easy to navigate the system

Very easy to navigate the system. Perfect
Gift for my grandsons twenty first birthday

November 2, 2025
Traingift logo

Reply from Traingift

Hi Carol,

It’s wonderful to know the process was smooth and straightforward!

A gift like this is sure to make your grandson’s twenty-first birthday extra special what a thoughtful choice!

Kind regards,
Vaggelis
Traingift Team

Rated 4 out of 5 stars

Simple enough to use website

Simple enough to use website. Quick to purchase, will see how quickly it’s delivered.

October 31, 2025
Traingift logo

Reply from Traingift

Hi PENNY,

It’s great to hear that the website was easy to navigate and the purchase process was quick! Once your gift card arrives, it will be ready to make someone’s day even more special.

Kind regards,
Vaggelis
Traingift Team

Rated 5 out of 5 stars

Very good support from the team after…

Very good support from the team after an initial mistake made by me
Very quick and efficient support thanks a lot

October 23, 2025
Traingift logo

Reply from Traingift

Hello Damien,

Thank you for your kind review.

We are glad that our team could assist you quickly and efficiently, and that everything was resolved smoothly.

We hope your Traingift experience continues to be enjoyable!

Kind regards,
Eva
Traingift Team

Rated 5 out of 5 stars

This is a great website

This is a great website, so easy to use and so quick. You can select exactly what you want with ease. Brilliant

October 17, 2025
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Reply from Traingift

Hello Nicola,

Thank you for your kind feedback.

We are delighted to hear that you found our website easy to use and efficient.

We look forward to continuing to provide you with an excellent experience.

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

Super easy to order !

Super easy to order !
Lots of card options.

October 14, 2025
Traingift logo

Reply from Traingift

Hi Shim,

It’s fantastic that you found the ordering process so simple!

With so many card options available, it’s great to be able to make the gift feel truly personal. We hope the recipient enjoys their Traingift experience!

Kind regards,
Vaggelis
Traingift Team

Rated 4 out of 5 stars

I haven't received my voucher so far…

I haven't received my voucher so far but the process was simple enough. Apart from the website wouldn't accept apple pay.

October 9, 2025
Traingift logo

Reply from Traingift

Hi Danielle,

Thank you for your feedback.

It’s great that you found the process simple, though we understand the frustration with the payment options. You’re welcome to contact us anytime to check the status of your gift card, and we’ll make sure it reaches you as soon as possible.

Kind regards,
Vaggelis
Traingift Team

Rated 5 out of 5 stars

Train gift voucher enquiry

Excellent service. Extremely helpful.

September 21, 2025
Traingift logo

Reply from Traingift

Hello Chalky,

We appreciate you taking the time to share your positive experience.

We are happy to hear that our service was helpful to you.

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

I found the team Listened, Actioned Well.

I found the team answered my querie promptly,
and gave me chioces to help my decision in booking.

They would of helped with booking, as i had trouble with my ipad.

in a world of slack, Traingift shone well in Great listening, Great Action, Great Service.

The help page was easy to use. Thankful.
Bon vogage

September 21, 2025
Traingift logo

Reply from Traingift

Hello Sandra,

We're happy to hear that our team promptly addressed your query and provided helpful options for your booking decision. We appreciate your kind words regarding our service and assistance.

Thank you for acknowledging our dedication to listening and action.

Kind regards,
Nikolas
Traingift Team

Rated 4 out of 5 stars

Redeeming our voucher hit a small…

Redeeming our voucher hit a small hitch. You cannot book a return when using senior Railcards. However, your agent very quickly explained the situation on your chat line and everything went smoothly after that. I suspect lots of seniors will try to do the same thing. Maybe a note on one of the redeem pages explaining the problem would make the experience a 5 Star.

September 20, 2025
Traingift logo

Reply from Traingift

Hello Charles,

Thank you for your feedback.

We're glad our agent was able to help you quickly. We'll share your comments with our appropriate department.

We appreciate your suggestion!

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

A seamless transaction

An informative, flexible, straight forward and easy to use service.

September 17, 2025
Traingift logo

Reply from Traingift

Hello Tracy,

Thank you for your kind words!

We’re so happy to hear you found the service informative, flexible, and easy to use — that’s exactly what we strive for.

Kind regards,
Nikolas
Traingift Team

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