Very long time since we've used the…
Very long time since we've used the train but the staff at Bournemouth station couldn't have been more helpful.
Train on time and very clean.
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Very long time since we've used the train but the staff at Bournemouth station couldn't have been more helpful.
Train on time and very clean.
I ordered train lighting and an extra cable to go with it from this company. Only after pestering did I receive the cable - which is useless without the actual lights. I have made multiple inquires - simply asking for a status - that have been generally ignored. At one point, weeks ago, I was told the 'truck was arriving soon', but no other updates.
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