Trajector Medical Reviews 

95
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's excellent service and the professional, helpful nature of its staff. Many highlight the positive user experience, noting that the team effectively guides them through complex processes and handles necessary paperwork. Reviewers appreciate the thoroughness and efficiency, feeling well-informed and supported throughout their journey with constant communication. However, some customers also noted limitations regarding the scope of assistance provided for claims, particularly concerning appeals or further increases. A few people mentioned feeling they had to do significant work themselves, or did not achieve the desired increase in benefits.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting its speed, efficiency, and... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Customer service

People report positive experiences with customer service, highlighting their helpfulness and professionalism... See more

Claim

Users describe ambiguous interactions with claim processes, with some reviewers reporting positive... See more

User experience

Clients share positive opinions on user experience, with many describing it as outstanding, phenomenal, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Trajector Medical is very thorough, a qualified nurse will do the interview and they do not rush and will ask about all the your places you have served and what you may have been exposed to. What yo... See more

Company replied

Rated 5 out of 5 stars

Without Trajector helping me with my medical evidence and paperwork, it would have taken years to get what I rightfully deserved. Take the advice of a combat veteran who didn’t think he needed help.... See more

Company replied

Rated 5 out of 5 stars

Trajector has been very professional in their preliminary process of handling my VA claim for Benefit Review. They have called at very step the VA has requested and required each step so far. We are... See more

Company replied

Rated 5 out of 5 stars

So far I am very pleased with the help I’ve received I had tried to do it on my own and was denied but so far they have been very professional and have taken care of everything all I’ve had to do is s... See more

Company replied


Company details

  1. Veterans Organization

Written by the company

Trajector Medical is a Veteran-owned, BBB-accredited company that helps veterans with disabilities document their conditions to show the service connection and real impact on their lives when they seek to qualify for VA disability benefits. Many veterans live with pain, fatigue, mobility limits, or other symptoms that affect them daily, yet medical records are often incomplete or difficult to piece together, failing to connect the military service, the conditions, and the current limitations on basic functions. Trajector Medical bridges these gaps. Licensed medical professionals review existing records, speak with veterans about their service and symptoms, assess how conditions are related to their military service, and identify how they affect routine activities. Veterans receive organized medical documentation including opinions, assessments, and medical and scientific research, supporting more complete records and confidence that their story is reflected when pursuing a VA rating.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

95 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(95)

92 reviews in the last 12 months

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Rated 5 out of 5 stars

please trust Trajector. I am so satisfied.

The company has a professional and efficient staff that guides you through the process. Once you start by making the first call, it's quick. It may sound expensive when you are told how the company charges for rating increases or even getting a rating, the reality is your not receiving anything or less than you deserve if you do nothing. It a a win win if you are intelligent enough to use reason. I served 20 years and went 24 years later with a low rating be of where I stated a claim. All VA'S are not the same as they should be si ce this is a federal agency. Perhaps they got better after three wars and thousands of suicides. Don't waste your time listening to "Thank you for your service". That never solved my problems. I had to retire from work early because of my disabilities and now 10 years later I am getting what I feel is deserved. I was a airborne grunt if that matters. No matter what your job was, you are entitled and thank you for your service was a write off from the Vietnam War. It doesn't help my disability one bit. But call trajector if you want a life changing experience that can and will improve your quality of life. Thanks to trajector, I am not facing homelessness.

July 23, 2026
Unprompted review
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Reply from Trajector Medical

Thanks so much for the review and recommendation, Willelmus! We’re glad we could help and are here for you anytime - just reach out if there’s anything you need. - Karla

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Rated 5 out of 5 stars

Great service!

July 21, 2026
Unprompted review
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Reply from Trajector Medical

Hi Seth, thank you for sharing your experience! We’re so happy to hear that we have been helpful. - Karla

Rated 5 out of 5 stars

HIGHLY RECOMMENDED!!

Company took me through the whole process of my VA claim. Excellent customer service. FAST and very efficient with everything..HIGHLY RECOMMEND!

March 11, 2026
Unprompted review
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Reply from Trajector Medical

Thanks Edward! We're so glad we could help you, and we really appreciate the recommendation! - Karla

Rated 5 out of 5 stars

Can't say enough about Trajector…

Can't say enough about Trajector medical they helped go from 10% to 80% with help along the way with monthly check ins.I appreciate you guys I really do.Thank you! Semper Fi!

May 1, 2026
Unprompted review
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Reply from Trajector Medical

Hi Dedrick, congratulations, and thank you for the feedback! We are happy you had a great experience with us. - Karla

Rated 5 out of 5 stars

The claim process was expedient and…

The claim process was expedient and thorough by the medical professionals of Trajector.

July 9, 2026
Unprompted review
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Reply from Trajector Medical

Hi Windsor, thank you for sharing your experience! We’re so happy to hear that we have been helpful. - Karla

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Rated 4 out of 5 stars

Great people to work with

Great people to work with, kind knowledgeable and professional. It is sometimes hard to get through to the person you are calling for but the customer service staff does a good job of passing the info on to the correct person.

July 9, 2026
Unprompted review
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Reply from Trajector Medical

Hi Tony, thanks for the great rating! We’re glad you’re enjoying your experience with us and we’re here whenever you need anything. - Karla

Rated 5 out of 5 stars

They went through all my medical info…

They went through all my medical info and were able to get a monthly payment to me from the VA. Long process, but productive. I recommend them to everyone

June 17, 2026
Unprompted review
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Reply from Trajector Medical

Hi Steve, congratulations, and thank you for the feedback! We are happy you had a great experience with us. - Karla

Rated 5 out of 5 stars

Awesome Job!

All the personnel were very professional and efficient. The nurse was extremely knowledgeable and thorough! She did an excellent job of getting my information put together and worded correctly for the VA administration. It was worth the money that is being paid to them for their services! I got my rating quickly!

December 27, 2025
Unprompted review
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Reply from Trajector Medical

Hi Ocie, congratulations, and thank you for the feedback! We are happy you had a great experience with us. - Karla

Rated 4 out of 5 stars

They are sincere in their desire to…

They are sincere in their desire to help veterans. I will contact them again when I retire next year.

December 1, 2025
Unprompted review
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Reply from Trajector Medical

Hi William, we really appreciate this review—it’s the kind that helps others. We’ll be here when you’re ready. – Karla

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Rated 5 out of 5 stars

I went from an 80% rating to a 90%…

I went from an 80% rating to a 90% rating. I had a head injury and don't remember details very well.
I don't even remember the date this happened. So, I put in the date that it would let me put in.

July 9, 2025
Unprompted review
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Reply from Trajector Medical

Hi Deborah, congratulations, and thank you for the feedback! We are happy you had a great experience with us. - Karla

Rated 5 out of 5 stars

Without Trajector helping me with my…

Without Trajector helping me with my medical evidence and paperwork, it would have taken years to get what I rightfully deserved. Take the advice of a combat veteran who didn’t think he needed help. Make the initial call. They are wonderful and helpful to deal with…..

July 9, 2026
Unprompted review
Trajector Medical logo

Reply from Trajector Medical

Hi Matthew, congratulations, and thank you for the feedback! We really appreciate this review - it's the kind that really helps others. We are happy you had a great experience with us. - Karla

Rated 5 out of 5 stars

I appreciate the kindness and respect I…

I appreciate the kindness and respect I recieved from all staff that has dealt with me from trajector.They have been patient with me the entire time.

July 9, 2026
Unprompted review
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Reply from Trajector Medical

Hi David, thank you for your kind words! We’re so glad we could help and look forward to continuing to support you. Reach out anytime. - Karla

Rated 5 out of 5 stars

Greated professional

Greated professional. The provider was informative and explained process and procedures clearly.
Very friendly
Very satsfied.

July 8, 2026
Unprompted review
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Reply from Trajector Medical

Hi Bill, thanks for the great rating! We’re glad you’re enjoying your experience with us and we’re here whenever you need anything. - Karla

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Rated 5 out of 5 stars

They were very pro active and right in…

They were very pro active and right in point. Every appointment was scheduled and seemed flawless and thorough too. Though I had to pay for the services it was very fast and going through the VA it just seemed to take quite awhile too
I did refer someone as Dvae Zimmer. Do I still get a referral bonus too?

April 10, 2026
Unprompted review
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Reply from Trajector Medical

Thanks Bob! We're so glad we could help you, and we really appreciate the recommendation! - Karla

Rated 5 out of 5 stars

Trajector was great with preparation…

Trajector was great with preparation and helping with the very important documentation needed!!! Thanks very much!!!

June 29, 2026
Unprompted review
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Reply from Trajector Medical

Hi Moe, thanks for the great rating! We’re glad you’re enjoying your experience with us and we’re here whenever you need anything. - Karla

Rated 5 out of 5 stars

Everything that we discussed was…magnificent

Everything that we discussed was immaculate. I appreciate all the advice that was given to me.i have talked with other veterans about your company and how you were confident in helping me and gave me a lot of good advice. I'll recommend any onto use your company. Thank you all.

July 7, 2026
Unprompted review
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Reply from Trajector Medical

Thanks so much for the review and recommendation, James! We’re glad we could help and are here for you anytime - just reach out if there’s anything you need. - Karla

Rated 5 out of 5 stars

Helpful

My experience with Trajector so far has been outstanding. their honesty and just the way their there to help in anyway they can is off the charts. I want to thank all who has been involved with my medical situations. thanks again!

May 6, 2026
Unprompted review
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Reply from Trajector Medical

Hi Michael, thank you for your kind words! We’re so glad we could help and look forward to continuing to support you. Reach out anytime. - Karla

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Rated 5 out of 5 stars

I would have never got my disability…

I would have never got my disability back if it hadn't been for y'all I'll give you a big old Texas thank you and I'll refer to you to everybody I know thanks again .

July 7, 2026
Unprompted review
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Reply from Trajector Medical

Hi Walter, congratulations, and thank you for the feedback! We really appreciate this review - it's the kind that really helps others. We are happy you had a great experience with us. - Karla

Rated 5 out of 5 stars

Pros working together in my best…

Pros working together in my best interests. I will continue to work with their company to make my goals successful.
Thank you,
Thomas Ray Jr

January 5, 2026
Unprompted review
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Reply from Trajector Medical

Hi Thomas, thanks for the great rating! We’re glad you’re enjoying your experience with us and we’re here whenever you need anything. - Karla

Rated 5 out of 5 stars

My case is still in process

My case is still in process, however trajector is very helpful

July 7, 2026
Unprompted review
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Reply from Trajector Medical

Hi Floyd, thank you for sharing your experience! We’re so happy to hear that we have been helpful. - Karla

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