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TransConnect - France Reviews 20

TrustScore 4 out of 5

4.1

Blvd Charles Cros 2, 14123 Caen, Normandy, FR


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See what reviewers are saying

Rated 4 out of 5 stars

Le contact avec votre collaboratrice Marie est excellent , très agréable et très prof, les délais de livraison ont été respectés et livré dans de bonnes conditions

Rated 5 out of 5 stars

tR2S BONNE PLATEFORME DE TRANSPORT LES CONSEILLER SONT REACTIF ET A L ECOUTE RIEN A REDIRE 1ER CHARGEMENT PARFAIT

Rated 5 out of 5 stars

Une première livraison réussie, j'espère que les autres ce sera pareil

Rated 5 out of 5 stars

Service au top et équipé réactive,transport des véhicules rapides,je vous le conseille


Company details

  1. Logistics Service

About TransConnect - France

Written by the company

TransConnect – Europe’s Leading Car Transport Platform

At TransConnect, we make car transport effortless. As the largest platform for auto transport in Europe, we connect businesses with a vast network of trusted transport partners to ensure vehicles are moved quickly, efficiently, and sustainably. Whether you need to transport a single car or manage large fleet logistics, our platform provides a seamless and transparent solution.

Why Choose TransConnect?

  • End-to-End Convenience – We handle all aspects of car transport, from booking to final delivery, giving you complete peace of mind.
  • Committed to Sustainability - Our aim is to reduce our environmental impact as much as possible, without reducing the quality of our service. Through our platform, it is possible to reduce your environmental footprint by investing in the use of biodiesel or offsetting. Our ISO 14001 certification proves that we actively manage and reduce our environmental impact through clear goals, regular monitoring, and continuous improvement.
  • Tracking & Transparency – With our advanced platform, you can track your transport orders and receive instant updates. No surprises—just reliable service.
  • Certified for Quality & Security – We are proud to be ISO 9001 certified, ensuring high-quality service and continuous improvement. Additionally, our ISO 27001 certification guarantees top-level data security and protection of sensitive information.
  • Trusted by the Industry – Our platform serves OEMs, dealerships, leasing companies, rental firms, and fleet managers across Europe, ensuring their vehicles reach their destination safely and on time.

Customer-Focused, Tech-Driven

We combine cutting-edge technology with outstanding customer service. Our experienced team is always ready to assist, ensuring smooth operations and hassle-free transport solutions.

Join thousands of businesses that trust TransConnect for their car transport needs. Get in touch today and experience the future of auto logistics!

Visit us at www.transconnect.com Let's Move Together!


Contact info

  • Blvd Charles Cros 2, 14123, Caen, Normandy, France

4.1

Great

TrustScore 4 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

PARFAIT

tR2S BONNE PLATEFORME DE TRANSPORT LES CONSEILLER SONT REACTIF ET A L ECOUTE RIEN A REDIRE 1ER CHARGEMENT PARFAIT

December 19, 2025
Rated 1 out of 5 stars

rdv ramassage annule sans mon prevenir…

rdv ramassage annule sans mon prevenir par mail, j'attend toujours une nouvel date

December 17, 2025
Unprompted review
TransConnect - France logo

Reply from TransConnect - France

Bonjour,
Nous sommes désolés de lire votre message. Toutefois, nous tenons à préciser que nous travaillons exclusivement avec des professionnels de l’automobile. Après vérification, nous ne retrouvons aucun compte ni aucune commande enregistrés à votre nom dans notre système.
Il est donc possible qu’il y ait une confusion. Afin d’éclaircir la situation et de pouvoir vous aider si nécessaire, n’hésitez pas à nous contacter directement par téléphone.
Restant à votre disposition.

Rated 1 out of 5 stars

Honteux, à fuir!

Honteux!
Première commande, le chauffeur oublie de prendre rdv avec la plateforme logistique.
30€ de surplus à payer car plus de 30 min d'attente pour le chauffeur!
Aujourd'hui commande passée le 21 novembre, pour un ramassage prévu le 27/11.
Décalage au 05/12 pour livraison le 08/12 au lieu du 01/12!
14 jours pour récupérer la voiture après la commande, je vais payer des frais de stockage...
La commerciale se réfugie derrière les CGV, trop facile!

November 28, 2025
Unprompted review
TransConnect - France logo

Reply from TransConnect - France

Bonjour Sébastien,
Nous sommes navrés de lire votre avis. Dans la grande majorité des cas nos services se déroulent sans encombre. Cependant, comme toute opération logistique des imprévus peuvent survenir ce qui explique pourquoi nous ne faisons pas de promesses de dates strictes.
Dès la création de votre compte, nous avons pris le temps de vous présenter nos conditions et garanties, par email et en direct lors de l’onboarding, afin que chaque client puisse vérifier si elles correspondent à ses besoins.
Nous restons bien entendu disponibles pour échanger et trouver des solutions constructives.

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