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TransConnect - Germany Reviews 26

TrustScore 4.5 out of 5

4.3

Alfred-Nobel-Straße 31, 50226 Frechen, Nordrhein-Westfalen, DE


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Rated 5 out of 5 stars

Wir haben TransConnect zum ersten Mal beauftragt und sind mit der Abwicklung sehr zufrieden. Nach kurzen Startschwierigkeiten (Status hat pausiert und es war leider nicht ersichtlich warum), lief der... See more

Rated 5 out of 5 stars

Wir haben jetzt zum zweiten mal mit Transconnect transportieren lassen. Absolut einfach zu beauftragen. Alles sehr transparent. Vor allem waren die Autos schnell und unbeschädigt da. Herzlichen D... See more

Rated 5 out of 5 stars

Wir haben über eine werbemail von der Firma erfahren und haben es mal ausprobiert. Sind sehr begeistert von den Zusage und deren Einhaltung. Werden es bei Bedarf wieder in Anspruch nehmen.


Company details

  1. Logistics Service

About TransConnect - Germany

Written by the company

TransConnect – Europe’s Leading Car Transport Platform

At TransConnect, we make car transport effortless. As the largest platform for auto transport in Europe, we connect businesses with a vast network of trusted transport partners to ensure vehicles are moved quickly, efficiently, and sustainably. Whether you need to transport a single car or manage large fleet logistics, our platform provides a seamless and transparent solution.

Why Choose TransConnect?

  • End-to-End Convenience – We handle all aspects of car transport, from booking to final delivery, giving you complete peace of mind.
  • Committed to Sustainability - Our aim is to reduce our environmental impact as much as possible, without reducing the quality of our service. Through our platform, it is possible to reduce your environmental footprint by investing in the use of biodiesel or offsetting. Our ISO 14001 certification proves that we actively manage and reduce our environmental impact through clear goals, regular monitoring, and continuous improvement.
  • Tracking & Transparency – With our advanced platform, you can track your transport orders and receive instant updates. No surprises—just reliable service.
  • Certified for Quality & Security – We are proud to be ISO 9001 certified, ensuring high-quality service and continuous improvement. Additionally, our ISO 27001 certification guarantees top-level data security and protection of sensitive information.
  • Trusted by the Industry – Our platform serves OEMs, dealerships, leasing companies, rental firms, and fleet managers across Europe, ensuring their vehicles reach their destination safely and on time.

Customer-Focused, Tech-Driven

We combine cutting-edge technology with outstanding customer service. Our experienced team is always ready to assist, ensuring smooth operations and hassle-free transport solutions.

Join thousands of businesses that trust TransConnect for their car transport needs. Get in touch today and experience the future of auto logistics!

Visit us at www.transconnect.com Let's Move Together!


Contact info

  • Alfred-Nobel-Straße 31, 50226, Frechen, Nordrhein-Westfalen, Germany

4.3

Excellent

TrustScore 4.5 out of 5

26 reviews

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Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Key Accountmanager und Support gut, Transport verbesserungsdürftig

Weder Abholung noch Anlieferung erfolgten zum geplanten Zeitpunkt, Anlieferung und Übergabe des Fahrzeugs ging nicht an den Auftraggeber, sondern an Kollegen, die dank Überstunden noch im Büro waren. Key Accountmanager sehr freundlich und unterstützend, allerdings war der Transport an sich nicht zufriedenstellend.

March 12, 2026
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Reply from TransConnect - Germany

Vielen Dank für Ihr Feedback.
Es freut uns sehr, dass Sie mit unserem Key Account Management und dem Support zufrieden waren. Gleichzeitig bedauern wir, dass der Transport nicht wie geplant verlaufen ist und es zu Verzögerungen bei Abholung und Anlieferung gekommen ist.
Für die entstandenen Unannehmlichkeiten entschuldigen wir uns. Ihr Hinweis hilft uns, unsere Prozesse weiter zu verbessern.

Rated 1 out of 5 stars

ich würde gerne keinen Stern geben

ich würde gerne keinen Stern geben, wenn es möglich wäre. Habe oft mit TransConnect und Vorgänger Transporting Wheels transportiert und war immer zufrieden. Doch dann wurde bei einem Transport ein teurer Neuwagen beschädigt und die Odyssee nahm seine Lauf: Schaden wurde sofort gemeldet und hinterher bin ich auf den Kosten "sitzen geblieben".
Scheinbar haben die Subbies teilweise keine Transportversicherung...
Vorsicht ist geboten!!!

July 14, 2025
Unprompted review

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