Transdevbus Reviews 44

I’m sick of waiting for a bus that’s not coming due to drivers not turning up or there wife’s are ill. The service is a disgrace.

Worse bus ever! And disgusting!weirdo or what, they won't even let you open window for air!!! Weirdos!!! Control freaks if you ask me!!!! I don't mind bus but this number 7 where they won't let you open windows is making me never to get this bus again!!! Freaks!!!

My morning bus never showed up due to "system difficulties," of which I was not made aware until after the fact. This left me stranded & late for work.

Then later that same day, I was ignored by the bus driver whilst trying to get home. To make matters worse, customer service has refused to reimburse for the cost of the taxis I had to get that day & is instead trying to "resolve" the issue by offering me "complimentary travel" on their useless bus services...

And to make matters worse, I have spent a good bit of money on a monthly pass to be able to get to and from work.

Utterly disgusting business practice, to say the least.

You keep putting transactions on my card even though I've not been on one of your buses for a few days.
It's nigh on impossible to get hold of someone to discuss this with so I'm making sure that people know to check their bank statements and as it's possible your systems have been compromised

2.50 for a 5 stop away bus ride.
The payment doesn’t come on the screen so don’t even know what your paying

Driver was a slow old biddy so I had to get off and sprint in order to catch ny train. Embarassing. Do you have no consideration for commuters?

When all is well, the buses are clean and pleasant. But...the M6 and M5 services between Skipton/Barnoldswick and Burnley are sometimes just cancelled leaving people stranded. The Customer Service is third-rate; explanations are not forthcoming and contradictory when they do. In short, it's a pretty awful company. I wish other operators had my routes.

transdev in blackburn,in particular the number 4 and the chorley number 2/2a must be the worst services in lancashire..an absolute croc.. the bus due out at 10am for example..the drivers roll up about 10 seconds to, like they really cannot be arsed, then take 5/10 mins yapping and messing around in their seat..today it took me 3hrs to get to chorley..the bus didnt trap in town so had to go to preston...then the bus from there was 15 mins late out, due to the female driver messing around on her phone.

Aggressive drivers will never use them

The x41 missed a major turn off on the motorway, and then refused to turn back and visit the multiple missed stops. They told my 68 year old pensioner mother to “get off and walk to the other stop and get on that”. What a disgrace to let the public take the fall for a businesses mistake. My poor mother was left to figure all this out with no help from anyone, just a massive fob off.

If you can use any alternatives to Transdev, I highly recommend doing so. These people only care about profit.

6.35pm saturday 24th may 2025.
FJO8 BZR REGISTRATION

The driver with the beard and cap should not be driving (A DANGER TO THE PUBLIC)
SPEEDING
RED LIGHT
ON THE PHONE
ON SOMETHING
OBSTRUCTING HIGHWAY
Driving 20 in a 50 zone.

REPORTING TO THE POLICE

Why be useless and provide customers with updates, when you can just be useless?

Want to know when your next bus is, download the "Transdev Go" app to find when you're next bus will arrive.

I mean, you've more chance of being delivered to your home, on a unicorn. No useful information, no one who works in the bus station cares that 10s of customers might actually want so information.

one of their buses hit one of my trucks which was parked up stationary at a set of lights, put a claim in and they are refusing to pay because the driver has told a pack of lies !! The bill is less than £300 !

Absolute rip off of a scammy and probably money laundering company. Call to boycott this shitty cash grab

I always thought first busses couldn’t be beaten for unreliability, until I was forced to use Aireline busses. All too frequently I will be stood waiting for a bus either into the city or back, when it disappears from the information board entirely, leaving you stood wondering when and if the next bus will actually turn up. If they do arrive they’re too full and drive past because too many people are reliant on this useless service. Why is it that we have to accept and pay for this absolutely atrocious excuse for a public transport company as the way to be able to commute?
Absolute necessity dictates that this 60 bus has to be used, otherwise there is no chance this company would be afloat still, as no one would use them due to complete and utter incompetence and unreliability.

At least they’re increasing their prices soon though, giving us even more reason to enjoy using this utter shite service.

the 24 bus only goes on till 5.30 is last bus back to pateley however I don’t have a car and I’m at work till 7 I’m having to get Ubers back 4 nights a week I don’t understand why every other bus is going on till late but the 24 it is only 20 more minutes longer than ripon bus and everybody’s time should be taken into consideration

An extra star for the kind and polite drivers on the Harrogate area busses. The buses themselves don’t run particularly well (often cancelled without notice) but above all I’m sick and tired of the rude and grumpy drivers. Most journeys I take I see customers being treated very badly. These drivers need monitoring more closely as they let the good ones down and frankly don’t deserve a job.

Keighley bus company are a bunch of rubbish there prices are ridiculous for a service that never turns up on time but the money your paying extra for the price increases you'd think they be able to afford new buses instead of eat cream cakes and doing nothing

Fantastic service in helping me get my bus pass Leila was so helpful she even asked if I wanted a drink couldn't get a better service .Well done Keighley metro .
Good start to the new year .Made to felt listen to couldn't have done more for me

12.47 sat behind drivers
Seat driver complaind about smell ,replied what maybe alcohol, maybe needs to get another job