Transglobbal Plumstead - Travel Agent Reviews 

478
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly friendly, supportive, and knowledgeable, guiding them clearly through processes and keeping them updated. The service provided is frequently described as excellent, with many appreciating the efficiency, professionalism, and the team's ability to meet client needs by explaining details thoroughly. Reviewers are particularly impressed with the outstanding customer service, noting quick, coordinated responses, and a genuine zeal to satisfy customers, often going the extra mile. However, some people were dissatisfied with customer service, mentioning instances where agents were non-chalant, dragged their feet, and provided no options, leading to a negative experience.

What people talk about most

Customer service

People report positive experiences with customer service, highlighting it as outstanding, excellent, and very... See more

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, consistently highlighting excellent customer relations and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an excellent experience with this visa agency. The team was highly knowledgeable, responsive, and guided me through every step of the application process. They made what could have been a st... See more

Company replied

Rated 5 out of 5 stars

I had a really positive experience with TRANSGLOBBAL as a travel agent. From the first enquiry through to the final booking, everything felt well organised and professionally handled. What stood out m... See more

Company replied

Rated 5 out of 5 stars

They're always very friendly and supportive Their office has very good customers environment. Very trustworthy as I have never been disappointed since being one of their customers for long periods of... See more

Company replied

Rated 5 out of 5 stars

I'm genuinely happy with your services ☺️ the sorting of my ticket and that of my daughter ❤️ was pleasing . You guys are great at your work and I recommend 👍 👏 Thank you 😊 👍

Company replied


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Cruise Travel Agency
  4. Flights Search Site
  5. Visa Consultant

Written by the company

Transglobbal Plumstead, the travel agency that has been serving customers with unparalleled expertise and exceptional service since 2005. With over 40 years of experience in the industry, our team of travel consultants has the knowledge and skills to provide you with the best travel solutions. We understand that every traveller is different, and we strive to offer personalised travel plans that cater to your unique preferences and budget. Our satisfied customers are a testament to the quality of service we provide. From flights and accommodations to tours and activities, our team will work tirelessly to ensure that you have the most economical, practical, and convenient travel solutions possible. Whether you’re looking for a quick weekend getaway or a month-long adventure, we’ve got you covered. At Transglobbal Plumstead, we pride ourselves on our attention to detail and commitment to customer satisfaction. We believe that travel should be stress-free and enjoyable, and our team will go above and beyond to make sure that you have a memorable and hassle-free travel experience. So, why settle for anything less than the best? Choose Transglobbal Plumstead for your next travel adventure, and let us help you create memories that will last a lifetime.


Contact info

4.8

Excellent

TrustScore 5 out of 5

478 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(478)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

May 2, 2025
Transglobbal Plumstead - Travel Agent logo

Reply from Transglobbal Plumstead - Travel Agent

Dear Lookman Ojulari,

Thank you so much for your 5-star review! 🌟 We're truly grateful for your kind words and thrilled to hear that you had an excellent customer service experience with Transglobbal Plumstead.

Providing friendly, reliable, and professional travel support is at the heart of what we do, and your feedback means a lot to our team.

We look forward to helping you plan your next adventure soon!

Warm regards,
The Transglobbal Plumstead Team
✉️ sales@transglobbal.com | 📞 020 8312 2484 / 07913 947238
🌍 Escape, Explore, Enjoy – Let’s Plan Your Trip!

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Rated 5 out of 5 stars

Good service

Good service

April 23, 2025
Transglobbal Plumstead - Travel Agent logo

Reply from Transglobbal Plumstead - Travel Agent

Dear Customer,

Thank you so much for the 5 stars! 🌍✨

We're glad to know you had a great experience with us. At Transglobbal Plumstead, we love making travel easy, exciting, and stress-free—so hearing you had “good service” puts a big smile on our faces! 😄✈️

Can’t wait to help you book your next getaway!

Warm regards,
The Transglobbal Plumstead Team ✈️🌍

Rated 4 out of 5 stars

The Place one stop

The agent was very nice and polite

April 29, 2025
Transglobbal Plumstead - Travel Agent logo

Reply from Transglobbal Plumstead - Travel Agent

Dear Christopher,

Thank you so much for your kind review and for choosing Transglobbal Plumstead! 🌍✈️
We’re delighted to hear that you found our agent polite and helpful — we truly aim to make every travel experience as smooth and welcoming as possible.

If there's anything we can do to earn that extra star next time, we’d love your feedback. We’re always striving to improve!

Looking forward to helping you plan your next adventure!

Warm regards,
The Transglobbal Plumstead Team
📞 020083122484 | 📧 sales@transglobbal.com

Rated 5 out of 5 stars

Very good agent

at the moment I do not have any problem to travel with this agent. They’re very reliable and next trip I’ll make sure I’ll travel with them.

April 11, 2025
Transglobbal Plumstead - Travel Agent logo

Reply from Transglobbal Plumstead - Travel Agent

Dear Customer,

Thank you so much for your 5-star review and for trusting Transglobbal Plumstead with your travels! 🌍✈️
We’re thrilled to hear you’ve had a smooth experience and found us reliable—that’s exactly what we aim for with every journey we help plan.

We look forward to helping you with your next trip and making it just as seamless and enjoyable!

Safe travels until then!
— The Transglobbal Plumstead Team 🌿

Would you like us to keep you posted on upcoming deals or destinations?

Rated 5 out of 5 stars

The customer service is very very great…

The customer service is very very great 👍

April 24, 2025
Transglobbal Plumstead - Travel Agent logo

Reply from Transglobbal Plumstead - Travel Agent

Dear Customer,

Thank you so much for your amazing 5-star review! 🌟
We're thrilled to hear that you found our customer service to be “very very great”! 😊

At Transglobbal Plumstead, we’re committed to making every travel experience smooth, friendly, and stress-free — and it’s wonderful to know we’ve made a positive impression. We truly appreciate your support and look forward to helping you plan your next adventure!

✈️ Where will we take you next?

Warmest regards,
The Transglobbal Team
"Escape, Explore, Enjoy – Let’s Plan Your Trip!"

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Rated 5 out of 5 stars

Sir/ma customer service is top nut i am…

Sir/ma customer service is top nut i am very plead and happy with transglobal

April 19, 2025
Transglobbal Plumstead - Travel Agent logo

Reply from Transglobbal Plumstead - Travel Agent

Dear Customer,

Thank you so much for your amazing 5-star review! 🌟 We're truly grateful for your kind words and are thrilled to hear that you’re happy and pleased with our service 😄. At Transglobbal Plumstead, we take pride in delivering top-notch customer care, and it's wonderful to know our team made your experience a positive one.

We look forward to helping you plan your next adventure! ✈️🌍

Warmest regards,
The Transglobbal Team
"Escape, Explore, Enjoy – Let’s Plan Your Trip!"

Rated 4 out of 5 stars

Very good 👍 Service

So far..so good 👍

April 8, 2025
Transglobbal Plumstead - Travel Agent logo

Reply from Transglobbal Plumstead - Travel Agent

Dear Customer,

Thank you so much for your lovely feedback and for rating us 4 stars! We're so glad to hear that you're happy with the service so far — it's our pleasure to assist you.

If there's anything we can do to turn your experience into a full 5-star one, we’d love to hear from you. Your satisfaction means everything to us.

Looking forward to helping you plan your next adventure!

Warm regards,
**The Transglobbal Plumstead Team**
✈️🌍

Rated 5 out of 5 stars

Good service

Good service

April 4, 2025
Transglobbal Plumstead - Travel Agent logo

Reply from Transglobbal Plumstead - Travel Agent

Dear Onipede Teledalashe,

Thank you so much for your 5-star review! 🌟
We're delighted to hear you were happy with our service. At Transglobbal Plumstead, we’re committed to making every travel experience smooth and enjoyable.

Looking forward to helping you plan your next adventure! ✈️🌍

Warm regards,
The Transglobbal Plumstead Team

Rated 5 out of 5 stars

Cooperative

Cooperative, friendly and honest and trustworthy

March 26, 2025
Transglobbal Plumstead - Travel Agent logo

Reply from Transglobbal Plumstead - Travel Agent

Dear Blessing Igwe-Udoh,

Thank you for your wonderful 5-star review! 🌟 We truly appreciate your kind words and are delighted to hear that you found our service cooperative, friendly, honest, and trustworthy. Providing a seamless and reliable experience for our customers is always our top priority.

We’re grateful for your support and look forward to assisting you again in the future! If you ever need help planning your next adventure, we're just a call or message away. ✈️🌍

Best regards,

Transglobbal Plumstead – Travel Agent

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Rated 5 out of 5 stars

Great customer service

Great customer service. And they are really helpful in organizing my holiday around my budget. Highly recommended

March 14, 2025
Transglobbal Plumstead - Travel Agent logo

Reply from Transglobbal Plumstead - Travel Agent

Dear Cleopatra Ejiogu,

Thank you so much for your fantastic 5-star review! 🌟 We're delighted to hear that you had a great experience with our team at Transglobbal Plumstead. Helping you plan your holiday within your budget is our pleasure, and we're so glad we could make it a smooth and enjoyable process for you.

Your recommendation means the world to us! If you ever need assistance with future travels, we’re always here to help. Wishing you many more amazing adventures ahead!

Best regards,

Transglobbal Plumstead - Travel Agent ✈️🌍

Rated 5 out of 5 stars

Trip Nigeria

They always there when called upon

March 6, 2025
Transglobbal Plumstead - Travel Agent logo

Reply from Transglobbal Plumstead - Travel Agent

Dear Philip,

Thank you so much for your fantastic 5-star review! 🌟 We're delighted to hear that you found us reliable and always available when needed. At **Transglobbal Plumstead**, we strive to provide prompt and dependable service, ensuring a smooth travel experience for all our customers.

We truly appreciate your support and look forward to assisting you again on your future trips—whether to Nigeria or beyond! ✈️🌍

Best regards,

Transglobbal Plumstead Team

Rated 5 out of 5 stars

More than 10yr.....Still counting!🤩

More than 10yr, Transglobal has given me peaceful, convenient and reliable travel services, worthy of every dime paid.
They EFFECTIVELY listen, ACTIVELY search and advise on the most suitable/available options in that period of time.
Obviously, my expectations and satisfaction are paramount to this company and for these reasons, I never hesitate in referring my colleagues, friends and family to them!

March 6, 2025
Transglobbal Plumstead - Travel Agent logo

Reply from Transglobbal Plumstead - Travel Agent

Dear ugbo63,

Wow! 🤩 Thank you for your incredible 5-star review and for being a loyal customer for over 10 years – that truly means the world to us!

We're so pleased to hear that our team at Transglobbal Plumstead has consistently provided you with peaceful, convenient, and reliable travel services. Listening to your needs, finding the best options, and ensuring your satisfaction will always remain our top priority.

Your trust and ongoing support inspire us to keep delivering exceptional service. We’re especially grateful for your referrals – nothing beats a recommendation from a happy customer like you!

We can’t wait to continue helping you create amazing travel memories. If you ever need anything, we're just a call or message away.

Warm regards,

Transglobbal Plumstead – Travel Agent
"Escape, Explore, Enjoy – Let’s Plan Your Trip!" 🌍✈️

Rated 5 out of 5 stars

Very good and efficient service

Very good and efficient service. Friendly and polite staff

February 25, 2025
Transglobbal Plumstead - Travel Agent logo

Reply from Transglobbal Plumstead - Travel Agent

Dear Ms Funmilayo Olukoya,

Thank you for your fantastic 5-star review! 🌟 We're so pleased to hear that you found our service efficient and our team friendly and polite. Providing excellent service is what we strive for, and your kind words mean the world to us.

If you need any future travel assistance, we're always here to help! Safe travels and we look forward to serving you again soon.

Best regards,

Transglobbal Plumstead - Travel Agent

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Rated 5 out of 5 stars

Excellent customer service as usual by…

Excellent customer service as usual by Transglobal travel agent @ Plumstead. Keep the good work going.

February 10, 2025
Transglobbal Plumstead - Travel Agent logo

Reply from Transglobbal Plumstead - Travel Agent

Dear STEVEN OLA,

Thank you so much for your fantastic 5-star review! 🌟 We're thrilled to hear that you've consistently had excellent experiences with our team at Transglobbal Plumstead.

Your kind words motivate us to keep delivering the best service possible. We truly appreciate your support and look forward to helping you plan many more amazing adventures in the future.

If you ever need assistance or travel inspiration, we're just a call or message away!

Best regards,

Transglobbal Plumstead - Travel Agent
"Escape, Explore, Enjoy – Let’s Plan Your Trip!"

Rated 3 out of 5 stars

The price of the ticket

February 27, 2025
Transglobbal Plumstead - Travel Agent logo

Reply from Transglobbal Plumstead - Travel Agent

Dear Ebrima jaiteh,

Thank you for sharing your feedback with us. We're sorry to hear that you weren’t entirely satisfied with the price of your ticket. At Transglobbal Plumstead, we always strive to provide fair and transparent pricing, and we aim to guide our customers in making informed decisions before finalizing any purchase.

We're a bit surprised by your concerns, especially since you seemed happy with the booking at the time. However, we completely understand that expectations can change, and we genuinely value your thoughts. If there’s anything we can do to improve your experience in the future or if you’d like to discuss this further, please feel free to reach out.

We truly appreciate your support, and we’re committed to ensuring your future travel experiences are smooth and enjoyable.

Kind regards,

Transglobbal Plumstead - Travel Agent

Rated 5 out of 5 stars

Safety

They keep us safe on trips,they have first-aid ready and if there is medicine to take they give it.

February 14, 2025
Transglobbal Plumstead - Travel Agent logo

Reply from Transglobbal Plumstead - Travel Agent

Dear Djankoro,

Thank you for your fantastic 5-star review! 🌟

We're so pleased to hear that you felt safe and well cared for during your trip. At **Transglobbal Plumstead**, your safety is always our top priority, and we're committed to ensuring every journey is as smooth and secure as possible. Whether it’s first-aid readiness or providing necessary medication support, we're always here to give you peace of mind while you explore the world.

We truly appreciate your kind words and look forward to helping you plan many more amazing (and safe!) adventures. If you ever need anything, we're just a call or message away.

Safe travels and best wishes,

Transglobbal Plumstead - Travel Agent

Rated 4 out of 5 stars

Well attended to

Well attended to. I noticed your card reader machine needs to be replaced as the one you are currently using malfunctioned on the day under reference. This could negatively affect the confidence of a customer. I took it with a grain of salt since I have been your customer for about 10 years.

February 4, 2025
Transglobbal Plumstead - Travel Agent logo

Reply from Transglobbal Plumstead - Travel Agent

Dear Customer,

Thank you for your honest feedback and for being a loyal customer for the past 10 years—we truly appreciate your support!

We’d like to clarify that our card reader was newly replaced, and what happened was not a malfunction but rather that the machine ran out of paper. We completely understand how this could have impacted your experience, and we sincerely apologize for any inconvenience. We’ll ensure better monitoring to prevent such occurrences in the future.

Your trust means a lot to us, and we’re grateful for your continued support. We look forward to serving you again with an even smoother experience next time!

Best regards,

Transglobbal Plumstead – Travel Agent

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Rated 5 out of 5 stars

The team made my day !!Excellent human performance and relationship!

The team made my day !!! Excellent service and human relations was a top notch!!

February 10, 2025
Transglobbal Plumstead - Travel Agent logo

Reply from Transglobbal Plumstead - Travel Agent

Dear Customer,

Thank you for your amazing 5-star review! We're so happy to hear that our team made your day—we strive to deliver excellent service and build great relationships with our clients. Your kind words truly motivate us to keep going above and beyond.

We look forward to assisting you again in the future. Safe travels and see you soon!

Best regards,
The Transglobbal Plumstead Team

Rated 5 out of 5 stars

Transglobal is the best 👌

Transglobal is the best 👌. From Their customers service to the managers are excellent.

January 31, 2025
Transglobbal Plumstead - Travel Agent logo

Reply from Transglobbal Plumstead - Travel Agent

Dear Bonaventure Anyanwu,

Wow! Thank you for your amazing 5-star review! We're delighted to hear that you had such a positive experience with our team. Providing excellent service is our top priority, and your kind words truly mean a lot to us.

We appreciate your support and look forward to assisting you with your future travels. If you ever need anything, we're just a message away!

Best regards,

Transglobbal Plumstead - Travel Agent

Rated 5 out of 5 stars

I had a prompt attention

I had a prompt attention

January 31, 2025
Transglobbal Plumstead - Travel Agent logo

Reply from Transglobbal Plumstead - Travel Agent

Dear Olu,

Thank you for your wonderful 5-star review! We're delighted to hear that you received prompt attention from our team. Providing efficient and attentive service is our priority, and it's great to know we met your expectations.

We truly appreciate your support and look forward to assisting you with your future travel plans. If you ever need anything, we’re just a message away!

Best regards,

Transglobbal Plumstead - Travel Agent

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