I had an excellent experience with this visa agency. The team was highly knowledgeable, responsive, and guided me through every step of the application process. They made what could have been a st... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a really positive experience with TRANSGLOBBAL as a travel agent. From the first enquiry through to the final booking, everything felt well organised and professionally handled. What stood out m... See more
Company replied
They're always very friendly and supportive Their office has very good customers environment. Very trustworthy as I have never been disappointed since being one of their customers for long periods of... See more
Company replied
I'm genuinely happy with your services ☺️ the sorting of my ticket and that of my daughter ❤️ was pleasing . You guys are great at your work and I recommend 👍 👏 Thank you 😊 👍
Company replied
Company details
Written by the company
Transglobbal Plumstead, the travel agency that has been serving customers with unparalleled expertise and exceptional service since 2005. With over 40 years of experience in the industry, our team of travel consultants has the knowledge and skills to provide you with the best travel solutions. We understand that every traveller is different, and we strive to offer personalised travel plans that cater to your unique preferences and budget. Our satisfied customers are a testament to the quality of service we provide. From flights and accommodations to tours and activities, our team will work tirelessly to ensure that you have the most economical, practical, and convenient travel solutions possible. Whether you’re looking for a quick weekend getaway or a month-long adventure, we’ve got you covered. At Transglobbal Plumstead, we pride ourselves on our attention to detail and commitment to customer satisfaction. We believe that travel should be stress-free and enjoyable, and our team will go above and beyond to make sure that you have a memorable and hassle-free travel experience. So, why settle for anything less than the best? Choose Transglobbal Plumstead for your next travel adventure, and let us help you create memories that will last a lifetime.
Contact info
96 Plumstead High Street, SE18 1SL, London, United Kingdom
- 02083122484
- sales@transglobbal.com
- transglobbal.com
4.8
Excellent
478 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Transglobbal Plumstead - Travel Agent
Dear Gbemi,
Thank you so much for the wonderful 5-star review! 🌟 We're delighted to hear that you found our customer service supportive in helping you secure a fantastic holiday package. Our team at Transglobbal Plumstead is committed to making every travel experience as seamless and enjoyable as possible, and your kind words mean the world to us.
We look forward to assisting you again for future adventures! Safe travels and see you soon!
Warm regards,
Transglobbal Plumstead - Travel Agent
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Well attended to.
October 2, 2024
Reply from Transglobbal Plumstead - Travel Agent
Dear Oluwaseun,
Thank you so much for your 5-star review! We’re delighted to hear that you felt well attended to during your experience with Transglobbal Plumstead. Providing excellent service is at the heart of what we do, and we're thrilled that we could assist you in such a positive way.
If you ever need anything else, whether it’s travel advice or booking assistance, feel free to reach out. We look forward to helping you again soon!
Warm regards,
Transglobbal Plumstead - Travel Agent
Reply from Transglobbal Plumstead - Travel Agent
Dear Kelvin,
Wow! Thank you so much for the amazing 5-star review! 🌟 We're thrilled to hear you found our service to be the *best ever*! 🙌
Your kind words mean the world to our team at Transglobbal Plumstead. We always strive to deliver exceptional service, and knowing we hit the mark for you is incredibly rewarding.
Looking forward to assisting you again on your next adventure! ✈️
Best regards,
Transglobbal Plumstead - Travel Agent
Reply from Transglobbal Plumstead - Travel Agent
Dear customerAdewumi Olaniyan,
Thank you for taking the time to leave us a review and for giving us 4 stars. We're pleased to hear that we were able to assist you, but we're sorry to hear that the service wasn't as prompt as you expected.
Your feedback is incredibly valuable to us, and we'll be reviewing our processes to ensure that we can provide quicker service in the future. We always aim to improve, and your input helps us to do that.
If there's anything more we can do for you or if you have any further comments, please feel free to reach out. We hope to have the opportunity to serve you again with a smoother and more efficient experience.
Best regards,
Transglobbal Plumstead - Travel Agent
Reply from Transglobbal Plumstead - Travel Agent
Dear Charles Uzoeghelu,
Thank you so much for your wonderful 5-star review! We're so happy to hear that you found our team at Transglobbal Plumstead to be "good people." Providing friendly and reliable service is always our goal, and your kind words mean the world to us.
If you ever need anything in the future, we're here to help with your travel plans!
Warm regards,
Transglobbal Plumstead - Travel Agent
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Great customer service and excellent…
Great customer service and excellent customer care team. Always willing to help out and have lots of experience and expertise and patience
September 14, 2024
Reply from Transglobbal Plumstead - Travel Agent
Dear Christine Osakwe,
Thank you so much for your fantastic 5-star review! We're absolutely delighted to hear that you had a positive experience with our team at Transglobbal Plumstead.
Providing excellent customer service and care is something we strive for every day, and we are thrilled that our team’s experience, expertise, and patience made a difference for you. It’s customers like you that make our work so rewarding!
If you need any further assistance in the future, we’ll be more than happy to help.
Thank you again for choosing us!
Warm regards,
Transglobbal Plumstead - Travel Agent
Reply from Transglobbal Plumstead - Travel Agent
Dear Customer,
Thank you for your amazing 5-star review!
We’re thrilled to hear that you found our service professional and that we could meet your travel needs in a timely and satisfactory manner. At Transglobbal Plumstead, we always strive to ensure that each customer receives prompt and attentive service to make their travel experience smooth and enjoyable.
We truly appreciate your feedback and look forward to assisting you with any future travel plans!
Warm regards,
Transglobbal Plumstead - Travel Agent
I think they were a bit sluggish and…
I think they were a bit sluggish and lack connection with the customers. They also should learn how to be able to educate first time travelers to curb naivity. The service was between average and/or below average. But at the end of the day the got me the ticket though. They might actually know what they are doing. But need to improve in their courtesy and etiquette more.
September 10, 2024
Reply from Transglobbal Plumstead - Travel Agent
Dear customer,
Thank you for your feedback. We appreciate you taking the time to share your experience with us. We are glad to hear that we were able to secure your ticket and assist you with your travel plans.
We apologise if our service did not meet your expectations in terms of connection and courtesy. At Transglobbal Plumstead, we strive to provide every customer with a seamless and personalized experience, and it’s unfortunate that we fell short in your case. Our team of three consultants did their best to assist you and address any inquiries, but we understand that there is always room for improvement in communication and customer care.
Your feedback regarding the education of first-time travellers is valuable, and we will certainly work on enhancing our service in this regard. We hope you give us another opportunity to serve you better in the future.
Thank you again for your review, and we hope your travels were safe and pleasant.
Kind regards,
Customer Relations Team
Transglobbal Plumstead Travel
I have used your services to obtain my…
I have used your services to obtain my travel tickets twice, and I have found you to be efficient, professional, and cordial—the excellence of a Travel Agency.
August 28, 2024
Reply from Transglobbal Plumstead - Travel Agent
Dear Ebenezer Mayaki,
Thank you so much for your glowing 5-star review! We’re thrilled to hear that you've had a great experience with us not just once, but twice. Your kind words about our efficiency, professionalism, and cordiality truly mean a lot to us.
At Transglobbal Plumstead, we strive to provide exceptional service to all our clients, and it’s incredibly rewarding to know that we’ve met your expectations. We’re grateful for your continued trust and support.
Should you need any further assistance or have future travel plans, don’t hesitate to reach out. We look forward to helping you again soon!
Best regards,
Transglobbal Plumstead - Travel Agent
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Reply from Transglobbal Plumstead - Travel Agent
Dear Ms Christina Nsiah,
Thank you for your fantastic 5-star review! 🌟 We’re delighted to hear that you found our customer service helpful, honest, and satisfactory. Your kind words truly mean a lot to us, as they reinforce our commitment to providing exceptional service to all our customers.
It was our pleasure to assist you, and we look forward to helping you with your future travel plans. If you ever need anything else, don’t hesitate to reach out.
Safe travels and thank you for choosing Transglobbal Plumstead!
Warm regards,
Transglobbal Plumstead - Travel Agent
Belinda traveling to Oz
Staff were welcoming, friendly, and assisted us with information and advice about our planned trip, patient and supportive throughout our booking, a positive and reassuring experience.
August 21, 2024
Reply from Transglobbal Plumstead - Travel Agent
Dear Belinda,
Thank you so much for your wonderful 5-star review! We are absolutely delighted to hear that you had such a positive and reassuring experience with our team at Transglobbal Plumstead.
Our staff takes great pride in being welcoming, friendly, and attentive to our customers' needs. Knowing that we were able to assist you with the information and advice for your trip to Oz, while providing patient and supportive service throughout the booking process, truly makes our day!
We greatly appreciate your kind words and your trust in us. If you have any more questions or need further assistance as you prepare for your adventure, please don't hesitate to reach out. We’re here to ensure your trip is as smooth and enjoyable as possible!
Wishing you an incredible journey to Oz!
Warm regards,
Transglobbal Plumstead - Travel Agent
Reply from Transglobbal Plumstead - Travel Agent
Dear Digvijay Rana,
Thank you for taking the time to leave us a review! We're thrilled to hear that you had a very good experience with Transglobbal Plumstead. It’s our goal to make every interaction with our customers as smooth and pleasant as possible.
If there’s anything specific we could do to make your next experience even better, please don't hesitate to let us know. Your feedback is invaluable to us as we continually strive to improve our services.
We look forward to serving you again soon!
Warm regards,
Transglobbal Plumstead - Travel Agent
Reply from Transglobbal Plumstead - Travel Agent
Dear Customer lazzy,
Thank you so much for your amazing 5-star review! 🌟 We're thrilled to hear that you found our customer service to be outstanding. Our team at Transglobbal Plumstead always strives to provide the best possible experience for our clients, and your feedback is truly encouraging.
We're here to help make your travel dreams come true, so please don't hesitate to reach out if there's anything more we can do for you. We look forward to assisting you with your future travel plans!
Safe travels!
Warm regards,
Transglobbal Plumstead - Travel Agent
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Reply from Transglobbal Plumstead - Travel Agent
Dear Kingsley Akyer,
Thank you so much for your fantastic 5-star review! 🌟 We’re delighted to hear that you found our service very good. Providing top-notch service to our customers is our top priority, and it's wonderful to know that we met your expectations.
If you need any assistance in the future, whether it’s travel planning, booking, or anything else, don’t hesitate to reach out. We’re here to help!
Safe travels and see you soon at Transglobbal Plumstead!
Warm regards,
Transglobbal Plumstead - Travel Agent
I have known Transglobber for more that…
I have known Transglobber for more that 10 years, they are still as reliable as they are 10 years ago. I can boldly recommend them for anyone.
July 31, 2024
Reply from Transglobbal Plumstead - Travel Agent
Dear Customer,
Thank you so much for your wonderful 5-star review! We are truly honoured to have earned your trust and loyalty over the past 10 years. It’s incredibly rewarding to know that our commitment to reliability and excellent service has remained steadfast throughout the years.
Your recommendation means the world to us and serves as a great testament to the hard work and dedication of our team. We are grateful for the opportunity to have served you and look forward to continuing to provide you with the same high level of service in the future.
If there's anything more we can assist with or if you have any future travel plans, please don't hesitate to get in touch. Thank you once again for your support and for being a valued part of the Transglobbal Plumstead family!
Warm regards,
Transglobbal Plumstead - Travel Agent
Reply from Transglobbal Plumstead - Travel Agent
Dear Oluwole,
Thank you so much for your fantastic 5-star review! We're delighted to hear that you found our service both efficient and effective.
At Transglobbal Plumstead, we strive to ensure that every part of your travel experience is smooth and seamless, so it's great to know we hit the mark for you.
If you need any further assistance or have more travel plans in mind, please don’t hesitate to reach out. We look forward to assisting you again in the future!
Best regards,
Transglobbal Plumstead - Travel Agent
I bought the ticket just after after struggling to purchase it on line.
I bought the ticket just after there had been a major wifi disruption and could just not complete the purchase process on line, at the agency they worked their way through it.
Very friendly staff.
July 24, 2024
Reply from Transglobbal Plumstead - Travel Agent
Dear Peter Coleman,
Thank you so much for your fantastic 5-star review! We're delighted to hear that our team at Transglobbal Plumstead was able to assist you with your ticket purchase after the online disruption.
We understand how frustrating technical issues can be, and we're glad we could help make the process smoother for you. Your kind words about our friendly staff mean a lot to us, and we're thrilled to know that you had a positive experience despite the challenges.
If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're always here to help!
Thank you once again for your support and for choosing Transglobbal Plumstead. We look forward to serving you again!
Best regards,
Transglobbal Plumstead - Travel Agent
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Every the best Agaency ever thanks for all u have done for so far I appreciate every thing phone calls massages emails and allthing makes it great well done u…
Every thing makes it great well done u all
July 25, 2024
Reply from Transglobbal Plumstead - Travel Agent
Dear Robinson Okeke,
Wow! Thank you so much for the glowing 5-star review! 🌟
We are thrilled to hear that you had such a positive experience with us. Your kind words about our phone calls, messages, emails, and overall service truly warm our hearts. Our team works hard to ensure that every detail is taken care of, and it's fantastic to know that it made a difference for you.
Your appreciation motivates us to continue delivering the best possible service to all our customers. We’re here for you, always ready to help with any of your travel needs.
Thank you once again for choosing Transglobbal Plumstead. We look forward to assisting you with your future adventures!
Warm regards,
Transglobbal Plumstead - Travel Agent
Reply from Transglobbal Plumstead - Travel Agent
Dear Bolaji Aina,
Thank you so much for your 5-star review! We’re thrilled to hear that you found our team at Transglobbal Plumstead to be lovely and understanding. Providing exceptional service and meeting our clients' needs with care and consideration is our top priority, so it's wonderful to know we made your experience a positive one.
Your kind words mean a lot to us, and they motivate us to continue delivering the best service possible. If there's anything else we can do to assist you in the future, please don't hesitate to reach out. We look forward to helping you with your travel needs again soon!
Warm regards,
Transglobbal Plumstead - Travel Agent
Reply from Transglobbal Plumstead - Travel Agent
Dear Jonathan,
Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you found our customer service to be excellent, efficient, and trustworthy.
At Transglobbal Plumstead, our team is dedicated to ensuring that every interaction you have with us is as smooth and pleasant as possible. Your feedback is a testament to the hard work and commitment we put into serving our valued customers.
We truly appreciate your trust in us and look forward to helping you with your future travel needs. If you need anything at all, don't hesitate to reach out—we're always here to assist you.
Safe travels and best wishes,
Transglobbal Plumstead - Travel Agent
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