Trans-K9 Dog Transit Boxes Reviews 576

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their sturdiness, excellent construction, and perfect fit in vehicles, ensuring the safety and comfort of their pets. The staff is frequently highlighted for being incredibly helpful, knowledgeable, friendly, and going above and beyond to assist with inquiries and ensure customer satisfaction. The delivery service is also highly rated for its speed, efficiency, and careful packaging. However, some customers mentioned specific issues with accessories, such as a fan cable being too short for certain car models and a lead hook not working on all sides of the crate. Additionally, a few people reported that their product arrived damaged due to courier handling during international shipping.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Reviewers frequently praise... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent build quality,... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness and efficiency.... See more

Delivery service

Consumers consistently report positive experiences with delivery services. Many reviewers highlight the speed... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and quick... See more

Based on these reviews

Rated 5 out of 5 stars

Ordered a single cage before Xmas and new year and was offered the opportunity to collect prior to the holidays, but we were not able to do so due to other commitments. A date was agreed and the cag... See more

Rated 5 out of 5 stars

C25 Double Dog Cage - Amazing faultless service, brilliant communication with a check phone call to start with making sure we had the right crate type for our car, then follow up emails all the way t... See more

Rated 5 out of 5 stars

I'm so pleased with our new double cage and the excellent customer service. Jeanette answered all my questions and kept me posted on delivery status throughout the process. The cage arrived extremely... See more

Rated 5 out of 5 stars

Just picked up a new Trans K9 VC1 dog cage for the Dog Aid Scotland van. Great to be working with another Scottish company doing amazing things for dogs (and owners) far and wide!! Huge thanks to Je... See more


Company details

  1. Car Accessories Store

Written by the company

Transk9 supply safe and secure dog crates, cages and transit boxes for a range of cars and vans with fast delivery and a 10-year warranty.


Contact info

5.0

Excellent

TrustScore 5 out of 5

576 reviews

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Rated 5 out of 5 stars

Second to NONE

I have to say I have never experienced such first class customer service. Absolutely brilliant.
1st class quality products and well worth the money. Basil loves his new crate. Thank you so much. 5 stars is not enough. 100+ from me

April 16, 2026
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Rated 5 out of 5 stars

Recommend TransK9 to anyone.

From enquiry to delivery Trans K9 were fantastic. Yes, they’re not cheap, but you really do get what you pay for.

Customer service were great at keeping us updated. The crate itself was very well packaged & is an incredible product. Unlike a lot of products these days, these crates really are built to last & protect your dog. Both dog & owners are very very pleased we chose Trans K9!

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Trans - K9 dog crate

After numerous tried styles of dog crates for Volvo xc60 looked at Trans-K9 Dog Transit Boxes as struggling to find suitable one to fit with the rear seats upright. I won’t lie it is very expensive without doubt but the quality is outstanding in every way - security re keys and exit from the back is great. It looks smaller from the outside due to the front slopping but inside every inch of space accounted for and my cross German shepherd / lab of 26 kg has lots of room - maybe an extra few centimetres could work in height and still fit but despite this Nancy looks comfortable and I know she is extremely safe.
I would highly recommend the extra money spent on this product -
Also the correspondence with Jeanette re questions - delivery etc was perfect.
Thanks again
Stephen Backhouse

April 2, 2026
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Rated 5 out of 5 stars

Returning customer

Outstanding product with a customer service team to match . Jeanette in the customer service department couldn’t have been more helpful and made the whole experience of buying the dog crate an absolute pleasure . I wouldn’t hesitate in recommending this company to anyone looking for a premium product at a fair price particularly when taking into account the quality of the product itself.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing crates and wonderful service

I bought a double crate that had to be shipped to Italy. Unfortunately during the travel to Italy the courier damaged the product. The customer service was great and kind, they immediately sent over another crate. the product packaging was made perfectly to avoid damage during the travel to Italy.
The crate is well made, it is incredibly solid, it fits perfectly in the car and it’s comfortable for the dogs.
I really recommend Transk9 crates.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Purchased the C8 double cage for my…

Purchased the C8 double cage for my 45kg GSD cross.
Very good service, the crate arrived quickly and very well packaged. Good communication from the carrier company.
The crate is sturdy and looks great in my van, very tidy. My dog hates travelling and paces constantly. A solid, crash tested crate gives me piece of mind that he won't be hurt if the worst should happen when we're travelling.

March 18, 2026
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Rated 5 out of 5 stars

C52 double crate - fantastic product!

Ordered the C52 double crate for my two monsters. Within 30 minutes of ordering, I had a phone call from Trans-K9 to say when delivery would be. Delivery was fast and efficient.
Very well packaged, very easy to install in my car.
Dogs love their new safe place, I am happy knowing that they are protected and my car is happier for being less muddy :)
Definitely recommend the investment in their products.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Best vehicle crates on the market.

I have used Trans-K9 Dog Transit Boxes for what must be the last 12 years. I have had numerous types of vehicles over these years and all crates have fitted perfectly. From ordering to transport to delivery, all made so easy. The crates are great quality, solid, lockable and easy to clean.

February 11, 2026
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Rated 5 out of 5 stars

First class Company

Customer service was first class, very quick delivery and the Dog crate was excellent quality. Very sturdy and good locks perfect fit in my car.
I would highly recommend Trans K9

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

Jeanette was super helpful from the outset: she answered all our questions and shared pictures of dogs using the model we were buying to help validate that it would fit our dog. The build quality of the crate was absolutely excellent and it was easy to fit. Unfortunately it didn't quite work (really big dog), but again Jeanette was incredibly helpful and understanding with organising a return. Although we couldn't find a model to work, I wouldn't hesitate to buy from Trans-K9 again in the future, or to recommend them to anyone.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Extremely happy with my C56 dog crate.

I ordered my C56 dog crate on Monday and its been delivered by Thursday lunchtime. Everything was so smooth and simple. I was updated throughout and the staff were so helpful and quick to respond, in particular Jeanette who replied to emails promptly and was very nice and helpful.
The dog crate itself I couldn't be more happy with. You can tell it is so well built.
These are not the cheapest crates on the market but this is reflected in the build quality and as a responsible dog owner I want the safest and most secure way for my dog to travel. I would recommend transk9 in a heartbeat.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Just purchased a C17 crate

Just purchased a C17 crate, customer service was excellent, Jeanette who was especially helpful and let us go through to the warehouse to make sure the size was right for our dog (bull mastiff) bought it right away. Can’t fault the Quality and design of crate and would highly recommend to anyone looking for a comfortable and safe way to transport your beloved pet!

February 3, 2026
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Rated 5 out of 5 stars

Perfect fit for vehicle -Spacious and very robust

Mega happy with this double C31 crate . It’s my second trans k9 purchase . Previously had a single . Quality is second to none ! Service is amazing and very quick smooth delivery, easy to track . My dogs love it , they are very cosy but most importantly I feel they are a lot safer ! Highly recommend 😊

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service

We recently purchased a C36 dog crate from TransK9 for our Land Rover Discovery 5, the quality has exceeded our expectations. The crate is extremely well made, solid, and clearly designed with both safety and durability in mind. It fits perfectly and gives us complete confidence when travelling with our dogs.
I’d also like to highlight the outstanding customer service we received from Jeanette. She was incredibly helpful throughout the process, answering all our questions sending photos ensuring we chose the right crate for our vehicle. Her knowledge, responsiveness, and friendly approach made the whole experience seamless.

We wouldn’t hesitate to recommend TransK9 to anyone looking for a high-quality dog crate and excellent customer service.
This crate hold our 3 dog's perfect ( 2 Hungarian vizslas & Dalmatian)

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

C25 Double Dog Cage

C25 Double Dog Cage - Amazing faultless service, brilliant communication with a check phone call to start with making sure we had the right crate type for our car, then follow up emails all the way through to delivery. The delivery was spot in time and the driver was brilliant too, not minding at all whilst we unpacked as requested - extremely well packaged. Thank you so much. Photo's show the good really visibility through the rear view mirror and a collie 'door stop' stand-in for pup being collected later this week.

February 2, 2026
Unprompted review

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