Traveasy 

I would give 0 stars if i could!! This company is a scam! First they lure you into booking with them on “cheaper rates” then for any little change or inconvenience they demand even more money than the actual ticket price! There is a person working there named ‘Prince Singh’ who i was unfortunately dealing with, could be the worst travel consultant on planet earth. For something as little as date change which can be done free of charge on Emirates website (despite a non refundable booking) he is Demanding £400! The ticket itself costs £500. Does he really take people for being stupid?

I have paid over £700 just in fees and charges for my small changes! Whatt!?

Pay a little bit more somewhere else but PLEASE AVOID THIS COMPANY AT ALL COSTS!! They also run by the name ‘BrightSun Travel’ ALSO AVOID!!!

Absolute SCAMMERS do not use this company.

Try to get more money by cancelling flight and rebooking at higher price.

SCAMMERS ....DO NOT USE

SCAMMERS - AVOID THIS COMPANY

I paid for a flight through this company and they never issued my ticket. Instead, they called me and tried to make me pay an extra £100 because they claimed the price had changed, even though the exact same flight was still showing for the original price on their website.

When I refused, they tried to charge me a £75 cancellation fee. After arguing with them, they eventually said they would honour the original price, only for the guy to hang up on me. I still have no ticket and no refund.

I’m now having to go through the relevant channels to get my money back.

Do not book with this company. They take your money and then try to get more out of you.

Recently booked with traveasy! Smooth and easy process. A lovely lady called Mony helped with my booking!
Very professional and helpful, I always book with them!

I had a terrible experience. Never used again. They charge extra money and you not get what you paid for. Avoid using it

Great service

I had a terrible experience. I regretted using them as my booking agent; they weren't transparent, and the price changed after I booked, so I had to pay extra. I don't recommend them to anyone.

Helpful staff specially to Juli thank you very much.

Jahnvi was very helpful and she was super quick with providing solutions and communicating the same to me

Encountered a problem with my flight booking, Mony has stepped in and resolved the problem quickly and professionally. Would recommend.

I'm creating a Trustpilot account so I can warn you against going through this scam of an agency. I purchased a ticket -- lured in by the low price -- and got a phone call 10min later saying I didn't book with any baggage. I assumed for an international flight carry-on would be included, and that I could add-on a check-in later. He informed me it would be £225 to have a carry-on and a check-in. This is before issuing me the e-ticket. I asked for a refund and he said they would retain £75 if I did. Thankfully, I trusted my instincts, and had him issue the ticket with no baggage. As soon as the ticket was issued, I logged onto British Airways using the confirmation code -- sure enough, carry-on was included, and I could add my check-in roundtrip for £110. They almost scammed me out of £115! Absolutely ridiculous to treat customers this way.

Booked my London to Delhi flight through Traveasy and the whole thing was sorted within an hour. Mony handled it, was responsive on chat, explained the fare options clearly and sent the payment link straight over without any fuss or upselling. Everything matched what was quoted. Would happily book through them again. Thanks Mony!

Be very careful when booking with Traveasy

I booked a flight with Traveasy for £366 and paid for the booking. Around 10 minutes later, I received a call from Traveasy telling me that the fare had increased and that I needed to pay an additional £80.

I declined to pay the extra £80 and asked them to cancel the booking. I was then told that cancelling would cost me £50.

After some back and forth, Traveasy eventually agreed to honour the original £366 price.

What concerns me is that the original price suddenly became available again after I challenged the additional charge. I can’t say why this happened, but the whole experience left me very uncomfortable.

My advice to anyone booking with Traveasy: if they call you shortly after booking and say the price has increased, don’t immediately agree to pay more.

I eventually got the flight at the price I originally paid, but the experience was stressful and has seriously reduced my confidence in booking through them.

Mony Yadav is really awesome and provided the details quickly. He is the reason that i am at peace today. Thank you Mony

Well I found this site and thought I would give it a go and book a flight with them
So I booked it online and everything was simple and great then when I finished I had a phone call back from a lady named Meenakshi and she went through everything with me and was very helpful and polite making sure I was ok with everything and she then emailed me with the booking details and then sent an email of my e-ticket

Easy to navigate and got the cheapest flight tickets among other websites. Customer service in my experience was excellent. Meenakshi was very efficient and quickly sorted out an error that occurred on my end.

She was polite and kind while taking my concern.
She also resolved my issue without much waiting.

Customer service is good. Especially Jhanvi supported me genuinely.

I got good response from Vivek from travesty helps me to book flight ticket for cheap and polite and kindly answered to my questions.

Booked a ticket through them only to be told I need to send more money for the ticket to actually be obtained. Now I still can't fill in my passport details.