Travel 1st Group Reviews 39

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Avoid them like the plague. Booked a holiday via a travel agent working for them, had very little issues with the lady herself, I wanted to change the date of my holiday in the end it was decided... See more

Rated 1 out of 5 stars

Update on complaint with travel 1st. Lee Ashton who I believe is a director, (He refuses to provide his position in the company or contact details of His solicitors) Mr Ashton Attempted to recall... See more

Rated 5 out of 5 stars

Fantastic service from Travel 1st today. Super speedy response to my email enquiry. Friendly agents who were helpful & obliging with my enquiries and beat my quote hands down!! Happy customers all... See more

Rated 1 out of 5 stars

I booked a holiday through a rep who advertises on instagram. I wanted to go through a travel agent so that all stress was taken from the holiday as it was just me and my 2 young sons travelling ( bot... See more

Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Cruise Agency
  4. Cruise Travel Agency
  5. Flights Search Site

Written by the company

Travel 1st - Holidays designed around YOU! We offer the best prices available for everything travel. Challenge Travel 1st to beat any like for like quote, we wont be beaten on price or on service. Our service and expertise is unrivalled and we guarantee your holiday is 100% financially protected. Please get in touch with any questions or queries on our free phone number 0808 275 1900


Contact info

2.3

Poor

TrustScore 2.5 out of 5

39 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing

Very Good Company! Amazing for both holidays & football games. Had a great experience, tickets are very easy to purchase. Shout out to Greg who helped us with everything! Definitely will be booking again soon!

March 1, 2022
Unprompted review
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Rated 5 out of 5 stars

British Isles 7 Night cruise

Just got home from a 7 night UK Cruise on MSC booked through Travel 1st.
Excellent service from Greg who organised the booking, including the Car Parking arrangements.

September 11, 2021
Unprompted review
Rated 5 out of 5 stars

A Reassuring Experience

This company resolved a complex problem for me with the utmost professionalism, courtesy and warmth.
Their Director, Greg Barrett, has an engaging, relaxed manner which inspires one to have the confidence to articulate concerns.
Chris Thorpe

September 11, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent!

I don’t usually use a travel agent I normally book direct.

I saw an advert on Facebook so thought I would give it a try as the ad said will beat any price. This was true the cheapest price I had!

Lee also had plenty of time to answer my many questions and there was no hard sell at all. (Contacted a few other agents and they were pressuring me to buy within the hour or it would sell out etc…)

Lee put the whole package together, flights, hotel accommodations and the cruise, saved me a lot of time.

Will definitely book again couldn’t have been more helpful and I saved money!!

August 28, 2021
Unprompted review
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Reply from Travel 1st Group

Thank you for your kind words :)

Rated 5 out of 5 stars

Many thanks to Lee and Greg

Many thanks to Lee and Greg for ensuring we had a wonderful Seacation with Princess cruises at the end of July. Nothing was too much trouble for them and they were a pleasure to deal with. Already looking for another cruise and, of course, I will be ringing up Travel 1st as they made me feel really secure booking in these strange times that we live in. Thanks Guys.

August 9, 2021
Unprompted review
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Reply from Travel 1st Group

Thank you for your kind words :)

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Rated 5 out of 5 stars

This was the first holiday we booked…

This was the first holiday we booked with travel 1st and it won't be the last! Lee was super helpful in arranging everything for us and sending over all the documents, Greg was also fab stepping in whilst he was off. Nothing was too much trouble and we look forward to more stress free holidays with you in the future. Thankyou!

July 29, 2021
Unprompted review
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Reply from Travel 1st Group

Thank you for your kind words :)

Rated 5 out of 5 stars

Booked with travel first fantastic…

Booked with travel first fantastic service from start to finish ,even when we had difficulty with bookings due hoilday changes all staff espically lee and Greg whent above and beyond, wont hesitate to book again .brilliant service always helpful nothing to much trouble.

July 27, 2021
Unprompted review
Rated 5 out of 5 stars

MSC Virtuosa staycation cruise

We recently booked a cruise with Lee at Travel 1st. I cannot praise him enough for all his help and expertise in personalising our cruise to our needs. His help and advise from start to finish was exceptional. The deal
we got was amazing and we where more than happy with it. Already looking at future cruises and definitely will be booking with Travel 1st. Fantastic company to deal with. Many thanks Lee.

July 8, 2021
Unprompted review
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Reply from Travel 1st Group

Thank you for your kind words :)

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Rated 5 out of 5 stars

MSC Virtuosa Cruise booking.

I had the absolute pleasure of dealing with Lee for our recent booking for the MSC Virtuosa cruise round the UK. Lee was awfully helpful and didn't seem phased by any of my multiple requests which have often put off other travel agents.

The price was the best by far for both cabins we booked. We have saved enough for a decent deposit on our next cruises.

Lee (A) is an absolute legend of a bloke and knows exactly how to talk to customers and how to make them feel like he is there just for you and to make you happy...it feels like he is 100% focused on you and your holiday rather than trying to get on to the next customer. Lee 2 is great as well...must not forget him.

Infact they are so good that I'm really considering booking another one of the UK staycation cruises.

May 10, 2021
Unprompted review
Travel 1st Group logo

Reply from Travel 1st Group

Thank you for your kind words :)

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