Great booking experience so far. Natalie Spears managed our constant questions and last minute changes with patience and her support has been great. Now its all booked we can't wait to go
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Travel Center is an award-winning travel agency, connecting UK travellers to destinations across the globe with unbeatable value. As part of the trusted Moresand Group in London, we’re proud to be ABTA, IATA and ATOL certified—ensuring your journey with us is secure and financially protected. With over three decades of industry experience, we’ve built strong relationships with top airlines and hotel partners to deliver the best deals, every time. Backed by glowing Trustpilot reviews and a dedicated team of specialists, Travel Center makes planning your next escape easy and worry-free. Your perfect trip starts here—book with confidence, travel with ease.
Book The Best Flights Popular Multi-Centre Holidays Top Cruise Holidays Holidays to Sun Siyam Iru Veli Grand Prix™ Holidays Visit Our Travel BlogPlan Your Journey with One of the UK's Most Trusted Names in Travel
Here's a list of all the awards we've won (so far):
🏆 Winner – Best Travel Company to the Indian Ocean (2025)
🏆 Winner – Best Travel Company to East/Southeast Europe (2024)
🏆 Winner – Best Travel Company for All-Inclusive Holidays (2024)
🏆 Winner – Best Travel Company to the U.S.A. (2024)
🏆 Winner – Best Travel Company for Sports Tours Holidays (2024 & 2023)
🏆 Winner – Best Travel Company for City Breaks (2021/22)
🥈 Silver – Best Travel Company for Sports Tours Holidays (2025)
🥈 Silver – Best Travel Company to Central/Northern Europe (2024)
🥈 Silver – Best Travel Company to the Indian Ocean (2024)
🥈 Silver – Best Travel Company to Sub-Saharan Africa (2023)
🥉 Bronze – Best Travel Company for Wildlife & Nature Holidays (2025)
🥉 Bronze – Best Travel Company for Tailor-Made Holidays (2025)
🥉 Bronze – Best Travel Company to Southeast Asia (2024 & 2025)
🥉 Bronze – Best Travel Company to the Far East/Central Asia (2024)
🥉 Bronze – Best Travel Company to Nordic Destinations (2021/22)
At Travel Center, our passion for creating unforgettable holidays continues to earn industry-wide recognition. With multiple prestigious awards from the British Travel Awards, including new honours in 2025, we are proud to be recognised across a diverse range of destinations and holiday styles. From all-inclusive escapes, city breaks and sports tours to tailor-made journeys, wildlife adventures and long-haul travel across the Indian Ocean, Southeast Asia and beyond, our commitment to quality, value and service sets us apart. These accolades reflect the dedication of our expert team and the trust of thousands of happy UK travellers. Discover why we’re award-winning—and let us help you plan your next holiday with confidence.
12 Stephen Mews, W1T 1AH, London, United Kingdom

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No pressure sales, easy to contact ,Norman was efficient with requests and replies, answered all our queries regarding booking ,pleasant and polite to speak too

Reply from Travel Center
My expectation is to bring down my son for his Masters as soon as visa granted. Travel Center supported to make it. Excellent service level provided by Matin Roy. Thanks Pal!

Reply from Travel Center

Reply from Travel Center
I want to say a massive thank you to Diana Ford at Travel Centre for her help, patience and guidence in booking our holiday to Vietnam. Diana spend a good few weeks back and forth with me helping us refine our holiday to exactly what we wanted. She worked to help fit our budget and nothing was too much trouble for her and she was so quick and responsive. She gave suggestions and alternative and I felt she really listened and understood what we wanted. I will be sure to go back to Diana again.

Reply from Travel Center
The process of identifying and getting a quote is good, the information provided is clear and the agents have good availability. No option to pay a deposit hence the slight mark down but otherwise no issues so far in terms of the deal and the booking process. Lawrence Cruz was very helpful.

Reply from Travel Center
Iv once again booked another holiday with Lawrence who always gives me the best deals

Reply from Travel Center
My. Experience was amazing Kevin assisted me so well in answering all my concerns as well as explaining everything in detail Thank you alot.

Reply from Travel Center
Vince was very efficient and professional regarding to his job, He made my experience very good and worthwhile, I would readily recommend your company to family and friends.

Reply from Travel Center
Liam Anderson was so helpful and bought our holiday a reality. Really responsive, communication excellent and the process really smooth. Would highly recommend

Reply from Travel Center
Great experience using travel center uk.liam was really good explained everything.to us called us back when he said he would.talked us through the whole holiday and explained everything to us and all opinions. This is the second time using travel center uk and everything went to plan

Reply from Travel Center
Again I'm happy with my guys at travel center
Thanks Wil Hawkins..you have saved me so manytimes this why I stay with TC amd recommend everyone to you..see you at my next booking Will..thanks for putting up with my sometimes inpatients as a customer.

Reply from Travel Center
Lawrence was super helpful. He accommodated a last minute change to help us out.

Reply from Travel Center
I often use the Travel Centre because of the fantastic service I receive. There is one individual Skyler Ford, he is an exceptional young man. He goes beyond to find me the perfect holiday and keep me happy. I only book with Skyler when possible. The Travel Centre is really good on beating prices and I should know as a frequent traveller.

Reply from Travel Center

Reply from Travel Center
Vince is as very attentive and gave amazing service, second time working with him and I will only plan my future trips with him.

Reply from Travel Center
Spoke to someone called Luther what a brilliant service and got me the cheapest price possible will definitely be using this company again

Reply from Travel Center
Vince McCoy helped me plan and book a complex, multi destination premium trip. Throughout the process he was exceptionally patient, knowledgeable and constructive with a genuinely client centred, consultative (non salesy) approach. He took the time to understand my priorities, offered clear options and practical advice, and proactively managed all the details of the trip. I don’t often see this level of care and professionalism and whilst I normally book trips direct I will for sure look to use Vince again going forward. If anyone is looking for a tailored, high quality travel experience then for sure give Vince a go.
Anonymous traveller vising China, Hong Kong and Indonesia July 2026.

Reply from Travel Center
Excellent service and Scarlett was absolutely lovely.

Reply from Travel Center
Raymond was very thorough and supportive. Always available when you need anything. Always happy to answer questions.

Reply from Travel Center
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.