Great booking experience so far. Natalie Spears managed our constant questions and last minute changes with patience and her support has been great. Now its all booked we can't wait to go
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I have just got back from 15 days away- Singapore, Melbourne and Sydney. The flights and hotels were so well organised, and I had all of the information needed well in advance, including info to manag... See more
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This is my second time booking with Travel Centre. Each time Lawrence has been so patient with my demands. He’s so polite and calm. Their price is very reasonable. My Thailand and Turkey holidays was... See more
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Dawson was our consultant for booking a multi centre trip in Thailand. He was friendly and helpful even when making multiple changes at the final stage of booking checking for the best deals and revi... See more
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Company details
About Travel Center
Written by the company
Travel Center is an award-winning travel agency, connecting UK travellers to destinations across the globe with unbeatable value. As part of the trusted Moresand Group in London, we’re proud to be ABTA, IATA and ATOL certified—ensuring your journey with us is secure and financially protected. With over three decades of industry experience, we’ve built strong relationships with top airlines and hotel partners to deliver the best deals, every time. Backed by glowing Trustpilot reviews and a dedicated team of specialists, Travel Center makes planning your next escape easy and worry-free. Your perfect trip starts here—book with confidence, travel with ease.
Book The Best Flights Popular Multi-Centre Holidays Top Cruise Holidays Holidays to Sun Siyam Iru Veli Grand Prix™ Holidays Visit Our Travel BlogDriven by Decades of Award-Winning Service
Plan Your Journey with One of the UK's Most Trusted Names in Travel
Here's a list of all the awards we've won (so far):
🏆 Winner – Best Travel Company to the Indian Ocean (2025)
🏆 Winner – Best Travel Company to East/Southeast Europe (2024)
🏆 Winner – Best Travel Company for All-Inclusive Holidays (2024)
🏆 Winner – Best Travel Company to the U.S.A. (2024)
🏆 Winner – Best Travel Company for Sports Tours Holidays (2024 & 2023)
🏆 Winner – Best Travel Company for City Breaks (2021/22)
🥈 Silver – Best Travel Company for Sports Tours Holidays (2025)
🥈 Silver – Best Travel Company to Central/Northern Europe (2024)
🥈 Silver – Best Travel Company to the Indian Ocean (2024)
🥈 Silver – Best Travel Company to Sub-Saharan Africa (2023)
🥉 Bronze – Best Travel Company for Wildlife & Nature Holidays (2025)
🥉 Bronze – Best Travel Company for Tailor-Made Holidays (2025)
🥉 Bronze – Best Travel Company to Southeast Asia (2024 & 2025)
🥉 Bronze – Best Travel Company to the Far East/Central Asia (2024)
🥉 Bronze – Best Travel Company to Nordic Destinations (2021/22)
At Travel Center, our passion for creating unforgettable holidays continues to earn industry-wide recognition. With multiple prestigious awards from the British Travel Awards, including new honours in 2025, we are proud to be recognised across a diverse range of destinations and holiday styles. From all-inclusive escapes, city breaks and sports tours to tailor-made journeys, wildlife adventures and long-haul travel across the Indian Ocean, Southeast Asia and beyond, our commitment to quality, value and service sets us apart. These accolades reflect the dedication of our expert team and the trust of thousands of happy UK travellers. Discover why we’re award-winning—and let us help you plan your next holiday with confidence.
Contact info
12 Stephen Mews, W1T 1AH, London, United Kingdom
- 0207 612 7222
- info@travelcenter.uk
- travelcenter.uk
Nominated in 6 British Travel Awards
4.9
Excellent
13K reviews
Asks customers to review
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Poor chat service with a travel…
Just a quick update, I've received a request for more information about my review below. I'd invite them to review the chat record on 21 and 20 July where they will get all the full story.
Poor chat service with a travel consultant. was eager to get my name and email address and didn't respect my wish to withhold this info until making progress. Due to time constraint I gave it and he never sent me anything despite advising had found one for me and would email it shortly. He never even apologised for that. In brief, it seems they collect customers data to showcase they're actively working without consideration to people's circumstances or feeling. This behaviour tells a lot about this travel agency. Very poor and unprofessional and I would never recommend.
July 21, 2026
Unprompted review
Reply from Travel Center
Dear Passenger,
Thank you for sharing your feedback.
We have reviewed your enquiry and we would like to clarify what occurred.
Your enquiry was received via our online chat regarding a Rome & Venice package with a requested departure date of 25th July 2026. As the request involved amending the advertised package by adding additional nights and preparing a tailored itinerary, our consultant requested your name and email address.
As a travel agency, we have procedures in place to ensure that we can provide accurate travel information and send quotations or itinerary details to the correct passenger. Passenger details are required to allow our team to properly manage enquiries, communicate updates, and provide the relevant travel information securely.
During the conversation, our consultant explained that he was working on your request and advised that he was looking into the required arrangements, including the rail options between Rome and Venice. Due to the last-minute nature of the travel request, the availability for the rail arrangements required further checking before the itinerary could be completed.
We understand that you were looking for a quick response due to the short timeframe before travel, and we appreciate your feedback. However, we would like to clarify that requesting passenger details is a standard part of our process and is necessary to enable our team to provide accurate and personalized travel assistance.
We would still be happy to assist you further with your travel plans. If you could kindly provide your email address, one of our travel consultants will contact you directly to understand your requirements and see how we can help with any future arrangements.
We are always here to assist and provide support with your travel enquiries.
Kind regards,
Travel Center
Thank you Sharon ,our travel consultant…
Thank you Sharon ,our travel consultant ,for planning a long trip for us..for all the answers to our question and quick help.thank you🥰
July 18, 2026
Unprompted review
Reply from Travel Center
Hi Laura,
Thank you so much for your lovely feedback!
We’re delighted to hear that Sharon was able to help plan your long trip and provide quick, helpful answers to all of your questions. It’s wonderful to know that her support made the planning process smooth and enjoyable for you.
Providing friendly, responsive, and personalised service is exactly what we strive for, and Sharon will be thrilled to hear your kind words and appreciation.
Thank you for taking the time to share your experience with us. We truly appreciate your support and hope you have an amazing trip. We look forward to assisting you again with your future travel plans!
Warm regards,
Team Travel Center
Seemless Booking
My trip is not until next year so this review is purely on the booking stage but Rachel Gomez has been excellent at helping me book what will hopefully be a fantastic trip to Vietnam. Her communication, findings of what I wanted on the dates I wanted has been 5 star. I'm sure there will be more questions from me closer to traveling but so far each question I have asked Rachel has only been to kind to answer and help with.
July 21, 2026
Reply from Travel Center
Hi Louise,
Thank you so much for your wonderful feedback!
We’re delighted to hear that your booking experience with Rachel Gomez has been such a positive one. It’s fantastic to know that her communication, attention to detail, and ability to find exactly what you were looking for on your preferred dates have made the planning process so enjoyable.
We’re especially pleased that Rachel has been happy to answer all of your questions with kindness and patience. Providing personalised support and ensuring our customers feel confident and excited about their upcoming trips is exactly what we strive for.
Rachel will be thrilled to hear your kind words and appreciation. Thank you for taking the time to share your experience with us.
We’re excited for your trip to Vietnam next year and, should you have any more questions before you travel, Rachel and the team will be happy to help. We truly appreciate your support and hope you have an unforgettable holiday!
Warm regards,
Team Travel Center
Straight forward and so helpful . Thank you.
My point of contact Harry Spencer was just so helpful throughout. Every query answered and solved. Thank you.
July 21, 2026
Reply from Travel Center
Hi Scott,
Thank you so much for your kind feedback!
We’re delighted to hear that Harry Spencer was so helpful throughout your booking experience. It’s wonderful to know that every query you had was answered and resolved, making the whole process smooth and reassuring.
Providing friendly, responsive, and reliable service is exactly what we strive for, and Harry will be thrilled to hear your kind words and appreciation.
Thank you for taking the time to share your experience with us. We truly appreciate your support and look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
So helpful
It was so easy booking the F1 holiday package I can’t thank Reed Gomez enough he’s been so helpful from the start even when I wanted to add a second passenger to the holiday
July 20, 2026
Reply from Travel Center
Hi Marion,
Thank you so much for your wonderful feedback!
We’re absolutely delighted to hear that booking your Formula 1 holiday package was so easy and that Reed Gomez was able to help you every step of the way. It’s fantastic to know that he made the process smooth from the very beginning and was happy to assist when you wanted to add a second passenger to your booking.
Providing flexible, friendly, and personalised service is exactly what we strive for, and Reed will be thrilled to hear your kind words and appreciation.
Thank you for taking the time to share your experience with us. We truly appreciate your support and hope you have an incredible Formula 1 holiday!
Warm regards,
Team Travel Center
Helpful and knowledgable
Harry Spencer was very helpful and knowledgable when sorting our South American itinerary
July 15, 2026
Reply from Travel Center
Hi Carol,
Thank you so much for your kind feedback!
We’re delighted to hear that Harry Spencer was so helpful and knowledgeable while arranging your South American itinerary. It’s wonderful to know that his expertise and support made the planning process a positive experience for you.
Providing personalised advice and creating itineraries that suit our customers’ needs is exactly what we strive for, and Harry will be thrilled to hear your kind words and appreciation.
Thank you for taking the time to share your experience with us. We truly appreciate your support and hope you have an amazing trip to South America!
Warm regards,
Team Travel Center
I had an excellent experience booking…
I had an excellent experience booking my holiday with Travel Center. The entire process was smooth, professional, and stress-free from start to finish. A special thank you to Victor Hill, who went above and beyond to help me find the perfect holiday. He was friendly, knowledgeable, patient, and always happy to answer my questions. His attention to detail and excellent customer service made the whole booking experience enjoyable and gave me complete confidence in my travel plans. I truly appreciate all of his help and would highly recommend both Travel Center and Victor Hill to anyone looking for outstanding service. Thank you for making my holiday booking so easy! ⭐⭐⭐⭐⭐
April 20, 2026
Unprompted review
Reply from Travel Center
Hi Zaman,
Thank you so much for your incredible feedback!
We’re absolutely delighted to hear that you had such an excellent experience booking your holiday with Travel Center. It’s wonderful to know that the entire process was smooth, professional, and stress-free from start to finish.
We’re especially pleased to hear your kind words about Victor Hill. It’s fantastic to know that he went above and beyond to help you find the perfect holiday, while providing friendly, knowledgeable, and patient support throughout the booking process. Taking the time to answer questions, paying close attention to every detail, and ensuring our customers feel confident in their travel plans is exactly the level of service we strive to deliver.
Victor will be absolutely thrilled to hear your wonderful feedback and appreciation. Thank you for taking the time to recommend both Victor and Travel Center so highly.
We truly appreciate your trust in us and hope you have an amazing holiday. We look forward to helping you plan many more unforgettable trips in the future!
Warm regards,
Team Travel Center
We have just got back from Sri Lanka…
We have just got back from Sri Lanka and the Maldives. This was arranged by Elsie at Travel centre and was absolutely superb. Nothing was a problem for her and worked with our dates itinerary and budget to put a great package together for us. I would definitely recommend them and will use again. Thank you very much.
S. Cullen
July 2, 2026
Unprompted review
Reply from Travel Center
Hi Stephan,
Thank you so much for your wonderful feedback!
We’re absolutely delighted to hear that you had such a superb trip to Sri Lanka and the Maldives. It’s fantastic to know that Elsie was able to create the perfect holiday by working around your dates, itinerary, and budget, and that nothing was ever too much trouble.
Providing personalised, flexible, and stress-free service is exactly what we strive for, so it’s wonderful to hear that everything came together so well and made your holiday such a memorable experience.
Elsie will be thrilled to hear your kind words and appreciation. Thank you for taking the time to share your experience with us and for recommending Travel Center so highly.
We truly appreciate your support and look forward to helping you plan your next amazing adventure!
Warm regards,
Team Travel Center
Reply from Travel Center
Hi Robert,
Thank you so much for your kind feedback!
We’re delighted to hear that you found our team very helpful. Providing friendly, reliable, and supportive service is exactly what we strive for.
Thank you for taking the time to share your experience with us. We truly appreciate your support and look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
AUSTEN WAS VERY HELPFUL AND…
AUSTEN WAS VERY HELPFUL AND KNOWLEDGEABLE. HE WAS ABLE TO FIND ME A FLIGHT THAT SUITED MY BURGET IN EMERGENCY WHICH HELPED ME TO BE WITH FAMILY IN BEREAVEMENT.
June 15, 2026
Reply from Travel Center
Hi Kate,
Thank you so much for taking the time to share your feedback with us.
We’re very pleased to hear that Austen was able to help you during such a difficult time. It’s wonderful to know that his knowledge and dedication enabled him to find a flight that suited your budget and helped you be with your family when it mattered most.
We understand how important compassionate and reliable support is in situations like these, and we’re glad Austen was able to make the booking process a little easier for you. He will be truly touched to hear your kind words and appreciation.
Please accept our sincere condolences for your loss. Thank you again for your feedback, and we truly appreciate the trust you placed in Travel Center.
Warm regards,
Team Travel Center
Chad really helped us plan a holiday.
Chad really helped us plan a holiday.
Everything that we mentioned or wanted he sorted!
Thank you Chad for your invaluable help
July 14, 2026
Reply from Travel Center
Hi Anne Marie,
Thank you so much for your wonderful feedback!
We’re delighted to hear that Chad was able to help you plan your holiday and that he made sure everything you wanted was taken care of. It’s fantastic to know that he listened to your preferences and worked hard to create the perfect trip for you.
Providing personalised, attentive service is exactly what we strive for, and Chad will be thrilled to hear your kind words and appreciation.
Thank you for taking the time to share your experience with us. We truly appreciate your support and hope you have an amazing holiday!
Warm regards,
Team Travel Center
The Booking process was amazing
The Booking process was amazing, very encouraging, good Job many thanks Charles
July 14, 2026
Reply from Travel Center
Hi Tony,
Thank you so much for your kind feedback!
We’re delighted to hear that you had such an amazing booking experience and that Charles made the process so positive and encouraging for you.
Providing friendly, supportive, and seamless service is exactly what we strive for, and Charles will be pleased to hear your kind words and appreciation.
Thank you for taking the time to share your experience with us. We truly appreciate your support and look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
Skyler from Travel Centre has been such…
Skyler from Travel Centre has been such a great help with our recent travel booking to Canada. He provided exceptional customer service and gave us a good package with flight tickets and car rental and we were able to enjoy our holiday hassle free. We would highly recommend their services and will definitely be using Skyler and team again for future bookings. Thank you!!
June 18, 2026
Reply from Travel Center
Hi Dushan,
Thank you so much for your wonderful feedback!
We’re absolutely delighted to hear that Skyler provided such exceptional customer service while helping you book your trip to Canada. It’s fantastic to know that he was able to put together a great package with your flights and car rental, allowing you to enjoy a hassle-free holiday.
Providing personalised, reliable, and stress-free travel planning is exactly what we strive for, and we’re so pleased that Skyler and the team delivered that for you.
Skyler will be thrilled to hear your kind words and appreciation. Thank you for taking the time to share your experience with us and for recommending our services so highly.
We truly appreciate your support and look forward to helping you plan many more amazing trips in the future.
Warm regards,
Team Travel Center
Excellent service by Jamie Mills.
I have never booked a holiday through Travelcentre and I have to say that Jamie Mills made booking the holiday effortless.
He was very professional and super helpful. He made a point of following up once the booking was made and went through the whole iternary with me and offered reassurance. For me this is going over and beyond to help me book my first holiday with the Travelcentre.
Thank you, Jamie! 😊
July 5, 2026
Reply from Travel Center
Hi Surjit,
Thank you so much for your wonderful feedback!
We’re absolutely delighted to hear that your first booking experience with Travel Center was such a positive one and that Jamie Mills made the entire process effortless for you.
It’s fantastic to know that Jamie was professional, super helpful, and took the time to follow up after your booking. Going through your itinerary with you and offering reassurance is exactly the kind of personalised service we strive to provide, and we’re so pleased that it gave you confidence in booking with us for the first time.
We’re especially grateful for your recognition of Jamie going above and beyond to ensure everything was clear and stress-free. He will be absolutely thrilled to hear your kind words and appreciation.
Thank you for taking the time to share your experience with us. We truly appreciate your trust in Travel Center and look forward to helping you plan many more amazing holidays in the future.
Warm regards,
Team Travel Center
Reed was very helpful as usual and we…
Reed was very helpful as usual and we had a nice service from travel centre. Many thanks
July 12, 2026
Reply from Travel Center
Hi Ban Sikafi,
Thank you so much for your kind feedback!
We’re delighted to hear that Reed was very helpful once again and that you received another great experience with Travel Center. It’s wonderful to know that his consistent support and service continue to make your booking process a positive one.
Reed will be pleased to hear your kind words and appreciation. Thank you for taking the time to share your experience with us.
We truly appreciate your continued support and look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
Wonderful experience
Wonderful experience, the most amazing service from Logan and the customer service team. Definitely would book with them again
October 17, 2025
Reply from Travel Center
Hi Samantha,
Thank you so much for your wonderful feedback!
We’re absolutely delighted to hear that you had such a great experience with Logan and our customer service team. It’s fantastic to know that the service you received was so memorable and exceeded your expectations.
Providing exceptional customer care and making every booking experience smooth and enjoyable is exactly what we strive for, and Logan will be thrilled to hear your kind words and appreciation.
Thank you for taking the time to share your experience with us. We truly appreciate your support and are delighted to hear that you would book with Travel Center again.
Warm regards,
Team Travel Center
Very helpful the customer…
Very helpful the customer representative
Patrick who arrange all my bookings.
July 11, 2026
Reply from Travel Center
Hi Tuan,
Thank you so much for your kind feedback!
We’re delighted to hear that Patrick was so helpful while arranging all of your bookings. Providing friendly, efficient, and reliable service is exactly what we strive for, and it’s wonderful to know that Patrick made the process a positive experience for you.
Patrick will be pleased to hear your kind words and appreciation. Thank you for taking the time to share your experience with us.
We truly appreciate your support and look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
Chad Smith is an incredible agent. If I could I would give him more than 5 stars!
We’ve just booked another trip with Chad Smith, and this is now the fourth time we’ve used him. Every single experience has been outstanding.
Chad is incredibly attentive, patient, and genuinely cares about making sure every detail is just right. He’s always happy to answer our questions, offer helpful advice, and takes the stress out of planning our holidays. Nothing ever feels like too much trouble, and his knowledge and professionalism give us complete confidence every time we book.
It’s rare to find someone so dedicated to providing such excellent personal service, and that’s exactly why we keep coming back. We wouldn’t hesitate to recommend Chad to anyone looking for a reliable, friendly, and knowledgeable travel agent. Thank you again for all your help.
July 11, 2026
Reply from Travel Center
Hi Shirin,
Thank you so much for your incredible and heartfelt feedback!
We’re absolutely delighted to hear that you’ve chosen to book with Chad Smith for the fourth time and that every experience has been outstanding. Building long-term relationships with our customers is something we value greatly, and it’s wonderful to know that Chad has consistently earned your trust.
It’s fantastic to hear that Chad’s attentiveness, patience, and genuine care have made every booking experience so enjoyable. Taking the time to answer questions, offer helpful advice, and ensure every detail is just right is exactly the level of service we strive to provide.
We’re especially pleased that Chad’s knowledge and professionalism continue to give you complete confidence when planning your holidays. Knowing that you return to him time and time again is the highest compliment we could receive.
Chad will be absolutely thrilled to hear your kind words and appreciation. Thank you for taking the time to share such thoughtful feedback and for recommending him so highly.
We truly appreciate your continued loyalty to Travel Center and look forward to helping you plan many more unforgettable holidays in the future.
Warm regards,
Team Travel Center
Reply from Travel Center
Hi Rhodesday,
Thank you so much for your kind feedback!
We’re delighted to hear that you received the support you needed when it mattered most. Providing reliable, responsive, and helpful service for our customers is exactly what we strive for.
Thank you for taking the time to share your experience with us. We truly appreciate your support and look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
Excellent service from start to finish
We've had an excellent experience booking our holiday with Ruth. From the very beginning she has been friendly, knowledgeable and incredibly patient, taking the time to answer all of our questions and making sure we were happy with every part of our itinerary.
Nothing has been too much trouble, and she's always responded promptly whenever we've needed clarification or wanted to explore different options. We really appreciated that she asked us to carefully check everything before confirming the booking, which gave us confidence that all the details were correct.
Planning a multi-centre holiday can be quite overwhelming, but Ruth has made the whole process straightforward and stress-free. We're really looking forward to our trip and wouldn't hesitate to recommend Ruth to anyone looking for excellent, personal service.
July 10, 2026
Reply from Travel Center
Hi Janet,
Thank you so much for your wonderful and detailed feedback!
We’re absolutely delighted to hear about your experience booking your holiday with Ruth. It’s fantastic to know that from the very beginning she has been friendly, knowledgeable, and incredibly patient, taking the time to answer all of your questions and ensuring you were happy with every aspect of your itinerary.
We’re especially pleased that Ruth responded promptly whenever you needed clarification or wanted to explore different options. Taking the time to carefully review every detail before confirming your booking is exactly the level of care we strive to provide, and we’re delighted that it gave you confidence throughout the process.
Planning a multi-centre holiday can certainly feel overwhelming, so it’s wonderful to hear that Ruth made the entire experience straightforward and stress-free. That personalised attention and dedication are exactly what we aim to deliver for every customer.
Ruth will be absolutely thrilled to hear your kind words and appreciation. Thank you for taking the time to share such thoughtful feedback and for recommending her so highly.
We truly appreciate your trust in Travel Center and hope you have an amazing holiday filled with unforgettable memories.
Warm regards,
Team Travel Center
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