They sat on Visa documents 4 days after payment confirmation. Then an aggressive salesman calls me demanding an additional $300 immediate payment over the previous payment to expedite Visa. He then... See more
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See what reviewers are saying
1. Difficulties adjusting to the new TDS Pinnacle web site application format. GHANA was a nightmare -- was "kicked out" of this visa application 3 times -- very stressful; 2. Have 5 OCT credit car... See more
I’ve used TDS for many years. Never a problem with TDS, but I wish they gave me a return option other than FedEx. FedEx has messed me up several times. Once when FedEx messed up, it wasn’t serious,... See more
We had major problems getting our visa for Nigeria. This isn't the fault of TDS, but the communication has been very poor. We put in the initial documents in June and have not yet received the visa... See more
Company details
Information provided by various external sources
For the past 30 years we've served travel professionals as well as corporate and individual international travelers for all of their expedited visa, passport, and document expediting needs. We're your "Portal to the World" for the processing of urgent online applications for Visas, U.S. Passports, and immigration documents. Need an urgent Chinese, Russian, Indian, or Brazilian visa? Put TDS to work for you! We can expedite many tourist or business visas and U.S. Passports in as little as 24 hours.
Contact info
1625 K ST NW Suite 750, 20006, Washington DC, United States
- 800-424-VISA
- support@traveldocs.com
- traveldocs.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The consulate had problems with getting…
The consulate had problems with getting stickers for my visas. I believe in good faith Traveldoc did everything in their power to honor me getting my visa as soon as possible. I told Traveldoc I wanted my passport back, and a refund. They immediately shipped me back my documents and gave a full refund minus shipping cost for the return of my passport and documents.
I applied for a UK visa and the…
I applied for a UK visa and the document online were so outdated it made the process so confusing and set me back about a week. I was finally able to reach the guy who worked with UK visas and he the explained the process (albeit not clearly and interrupting me often). It would be great if they could update the application checklist online to reflect reality to make the process easy.
Great Service
Great Service. Well i have been using their service and i will be using their service again. thumbs up for traveldocs.com
When time is running out, contact TDS
Tried to download our visa for Egypt using two different web site with NO success
Completed visa documents and FedExed with passports and had documents returned with visa's in less than three weeks during these difficult times
Great Job!
Consistently timely and deliver on…
Consistently timely and deliver on their promises!
Lead times on web site are not…
Lead times on web site are not accurate. Turkish Visa 24-48 hours took almost 7 days
Russian Visa 7-9 business days took nearly 20
Things did come through in the end but was hoping for a little less worry
Very efficient and timely.
received responses to emails with…
received responses to emails with questions within 24 hrs and was able to speak with a representative on the phone when necessary
Good service and got it done in time
Very happy customer!
When the timeline for renewing my passport was 12-16 weeks (!), Traveldocs somehow managed to do it in 10 business days. Incredible! Though the service is not cheap, I am very happy with the quality of service and turnaround time. Will recommend to my friends!
Excellent efficient service for our…
Excellent efficient service for our salesmen for 20+ years! Reliable,prompt and professional.
Jackie, Ohio
Most the time, excellent service
My past visa order went smoothly. The prior request for a visa to Nigeria did not go well. I had to call TDS 6 days before my trip and was informed that no visa stickers were available. I informed TDS to send my passport back to me immediately. TDS did NOT inform me and I came close to canceling my itinerary. Thankfully I live in Mexico City and was able to get a quick visa at the Nigerian embassy via a friend who works there! I have found TDS very unprofessional on the phone when someone actually answers the call. I am not a "new customer".
Excellent service- arrived exactly when…
Excellent service- arrived exactly when expected!
Excellent Service
I've used Travel Document Systems several times now. TDS has always delivered my passport renewal and visas on time with timely and responsive customer service. I highly recommend TDS.
Worst ever experience. I will not be using this service again.
Terrible communication. Visa never delivered. Instructions via email ignored.
You never filed anything
You never filed anything, kept my money, sent everything I sent you back to an address I won’t be at until a few days before I’m supposed to leave and told me I have to do the application myself because the Cambodian Embassy wouldn’t accept your agents email address. You have ruined my chance for getting a visa.
Command efficace mais &valuation..
Command efficace mais &valuation... Inutilement Pointilleuse !
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