They sat on Visa documents 4 days after payment confirmation. Then an aggressive salesman calls me demanding an additional $300 immediate payment over the previous payment to expedite Visa. He then... See more
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See what reviewers are saying
1. Difficulties adjusting to the new TDS Pinnacle web site application format. GHANA was a nightmare -- was "kicked out" of this visa application 3 times -- very stressful; 2. Have 5 OCT credit car... See more
I’ve used TDS for many years. Never a problem with TDS, but I wish they gave me a return option other than FedEx. FedEx has messed me up several times. Once when FedEx messed up, it wasn’t serious,... See more
We had major problems getting our visa for Nigeria. This isn't the fault of TDS, but the communication has been very poor. We put in the initial documents in June and have not yet received the visa... See more
Company details
Information provided by various external sources
For the past 30 years we've served travel professionals as well as corporate and individual international travelers for all of their expedited visa, passport, and document expediting needs. We're your "Portal to the World" for the processing of urgent online applications for Visas, U.S. Passports, and immigration documents. Need an urgent Chinese, Russian, Indian, or Brazilian visa? Put TDS to work for you! We can expedite many tourist or business visas and U.S. Passports in as little as 24 hours.
Contact info
1625 K ST NW Suite 750, 20006, Washington DC, United States
- 800-424-VISA
- support@traveldocs.com
- traveldocs.com
2.5
Poor
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good Communication
The ordering process was easy to use and I was notified when they received my documents, as well and when they were returned to me. In addition I was automatically provided with the name and contact information for an agent who could help me with any questions.
March 6, 2020
Unprompted review
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Hello let me get say I do like travel…
Hello let me get say I do like travel doc systems for the simple fact they are fast and reliable it takes no time for them to process your Visa as long as you have your documents and everything for give it take one week you will have your documents right back in your hand I think I will recommend you to others
March 3, 2020
Unprompted review
Amazing service and Liza was extremely…
Amazing service and Liza was extremely helpful in getting me the VISA that I had applied for.
March 3, 2020
Unprompted review
Superb
Excellent service as always and we are going on 20 plus years of service with Travel Docs
March 3, 2020
Unprompted review
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The service and turn around time was…
The service and turn around time was amazing and fantastic! The ease of the process was wonderful. Thank you!!!
March 3, 2020
Unprompted review
When there was a problem at the…
When there was a problem at the embassy, Alex was proactive and called me right away. We go it worked out. This is exactly why we pay you to help. Thanks.
March 2, 2020
Unprompted review
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Facilitation System Works
Very fast service with clear directions on their site.
March 2, 2020
Unprompted review
Easy to use
Easy to call and get someone on the phone to answer questions, which helps significantly with peace of mind. The service was done quickly and our visas were returned without any issues.
March 2, 2020
Unprompted review
Thank you for your expedited service!
March 1, 2020
Unprompted review
Nice and fast service I would recommend…
Nice and fast service I would recommend anyone in a heartbeat
March 1, 2020
Unprompted review
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Experience was good quick turn around
Experience was good quick turn around! Website could have been more explanatory and user friendly.
February 12, 2020
Unprompted review
Gloria Pearson
The person who took care of me was Gloria Pearson, I believe. She was pleasant, knowledgeable, and walked me through everything. It was much appreciated!!
February 11, 2020
Unprompted review
Tofigh is very knowledgeable about…
Tofigh is very knowledgeable about visas & passport. Always responsive to any questions.
February 4, 2020
Unprompted review
Simple and rapid service
Simple and rapid service - I received my visa well ahead of my "need" date.
February 3, 2020
Unprompted review
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My request was handled professionally…
My request was handled professionally and quickly.
February 3, 2020
Unprompted review
Very fast and honest
February 3, 2020
Unprompted review
TDS was great
TDS was efficient, immediately response and worked with me to make sure all the correct documentation was assembled to turn my visa around in two days.
February 2, 2020
Unprompted review
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