Travel Goals UK Reviews 

1,195
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 375 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, patient, and professional throughout the entire planning process. Travelers note that the booking procedure is extremely smooth, easy, and perfectly tailored to individual preferences. Some reviewers were happy with the detailed recommendations provided for various destinations and accommodation options. People also mentioned that communication remained clear and consistent from the initial inquiry until the trip actually began. Consumers highlight that support teams are always reliably available to answer questions and resolve any doubts quickly. Clients feel fully reassured knowing that every single detail of their bespoke itinerary is carefully managed.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, patience, and dedication... See more

Holidays

Customers consistently note positive experiences with holidays, praising the efficient organization and... See more

Service

Reviewers mention positive feedback about service, highlighting attentive and professional support from staff... See more

Booking process

Reviewers highlight positive aspects of booking_process, frequently noting that the procedure is smooth,... See more

Customer service

Clients share positive opinions on customer_service, noting that representatives are consistently reliable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience started online, we then called the company to work out a package. The first pleasing fact is that our calls were answered quickly. The second exceptional aspect was the way Chloe Adams... See more

Rated 5 out of 5 stars

Thank you, Robert, for your excellent service and support. You have been very reliable, responsive, and helpful throughout the entire booking process. You made everything smooth, easy, and stress-free... See more

Rated 5 out of 5 stars

Big thank you to Alex, he’s has been so helpful and patient in planing our bespoke family trip to Asia for next year. We went to him with a vague idea and he has helped put together an amazing seamles... See more

Rated 5 out of 5 stars

I made an inquiry about a trip to Japan and received a very detailed reply from Joanne. I had many questions, which she answered extremely thoroughly- nothing was too much trouble. She provided me wit... See more


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Tour Operator

Written by the company

Travel Goals UK is a travel company based in the United Kingdom that specializes in providing personalized travel solutions to its clients. The company offers a wide range of travel services, including flights, hotels, car rentals, and holiday packages, tailored to meet its customers' specific needs and preferences. Travel Goals UK prides itself on its customer-centric approach and strives to provide exceptional travel experiences that exceed its client's expectations. The company's team of experienced travel experts ensures that every aspect of its clients' travel arrangements is meticulously planned and executed, from when they book their trip to when they return home. With a focus on quality, affordability, and convenience, Travel Goals UK is committed to making travel easy, enjoyable, and memorable for its clients.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(1,195)

384 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you travel goals

Travel goals were the best company for a holiday I ever use . I went to Japan for two weeks . Hotels . Transfer between cities was spot onn … flights were spot on . I will be using this company again
Thank you

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

CRUISING THE MED


I have used these guys a number of times now, and I'm always satisfied with their efforts to make your experience, as easy and as pleasant as they can.
We had a wonderful time on our mediterranean cruise from start to finish, which also included a 3 day stay in beautiful Madeira, big thanks to Joanne for all her help, the only very slight issue i have, was the fact that my wife Dinah and i were not sitting beside each other on our flights, like i said its a very minor issue, which was a wee bit upsetting for my wife, because she a nervous flyer, but other than that we had a great time, and we will definitely avail of their services again. Thank you Travel Goals UK,

March 24, 2026
Rated 5 out of 5 stars

Outstanding customer service

We made contact with the company to get a quote on a cruise to America. Agent Joanne Baker was absolutely outstanding throughout our interaction by remaining professional and interested in getting out planned holiday exactly the way we wanted it. Thank you Joanne for your help, you’re an asset to the company

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

From my initial enquiry regarding the…

From my initial enquiry regarding the holiday including multiple phone calls & messages before our trip nothing seemed to much trouble.
The B&B hotel was clean and reception staff were very helpful.
The two trips booked, Bernina Red train& Lake Como were both amazing

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing holiday to Japan

I was hesitant using a company that I hadn't heard of from a Facebook advert. I didnt need to be as John was very patient and professional sorting out my many changes to hotels etc. Everything went just as expected on our holiday in Japan. I would have no issues using Travel Goals on my next big trip. The prices were very fair too.

March 19, 2026
Rated 5 out of 5 stars

Vietnam/ Bali /Australia

Steve organised our Vietnam/ Bali and Australia trip.
Everything went according to plan, from the transfers hotels and amazing excursions. Particularly the Halong bay trip which was unbelievable. We all had a wonderful time.
Thankyou

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely holiday to China

I am really happy to book a holiday to China with Travel Goals, for next year . Melanie Hayes it was very helpful, professional, she helped with all details about my holiday. I hope will be the perfect holiday for first time , when I will travel to China . With respect , Manuela David Miklos

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you especially to Tony for helping me plan and book our holiday. Your support, helpful suggestions, and efficiency made everything so easy. I’m really grateful for your assistance.

February 2, 2026
Rated 5 out of 5 stars

Robert was great

Robert was great! He responded to all my emails promptly and always provided detailed and helpful information.

March 14, 2026
Rated 5 out of 5 stars

Joanne was extremely…

Joanne was extremely helpful,professional and courteous in arranging all options of our trip to Japan. She answered all questions and actioned all requests would definitely recommend her and would certainly use again for future bookings

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Travel Goals made our trip to Milan/ St Moritz/ Bermina Express a trip to remember and a must see.

Absolutely fantastic to deal with nothing was any trouble when we asked for add-ons to our trip . Our trip to Milan and the Bermina Express was second to none. Our tour excursion with Monika and drivers Max and Domo . Made the trip more worth while Monika was very professionally in keeping us up history and local buildings of our travels.
Where to eat and what to look out for.
Walking on the frozen lake in St Moritz was something we have never done and experienced and the tour of St Moritz.
Bermina Express was well worth the trip views are stunning with the weather even made it more stunning.
Thank you Robert from Travel Goals and all the staff for our wonderful trip .
We will return for another trip thru yourselves.
10/10

March 9, 2026
Rated 5 out of 5 stars

Borevets for a few days

Only in Borevets for a few days, organized by Travel Goals. Excellent service from the Company which ensured that travel, board and ski hire/passes all worked well. I rate the company and Hanna very highly; they kept in touch with me throughout. Will be booking again next year!

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

We booked our trip to Japan!

We booked our trip to Japan through Travel Goals and had the trip of a lifetime. Joanne was incredibly helpful from start to finish and accommodated all of our ever-changing needs while we were planning. She made everything clear and easy, and ensured all of our key points for the trip were covered.We will definitely recommend them to others and wouldn’t hesitate to use them again in the future.

The only suggestion we would make relates to travelling on the bullet trains in Japan. Because we had large suitcases, we needed seats with additional luggage space, which we fortunately managed to arrange while we were in Japan. It would be helpful if this option could be offered at the point of booking, as travelling with large luggage without these seats could make the journey quite difficult.

Aside from that minor point, we were absolutely thrilled with the service we received. Thank you again to Joanne and Travel Goals for helping us plan such an unforgettable trip.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Japan Trip

Victoria Harvey the travel consultant I dealt with was responsive and flexible with the questions I had and changes I requested. She helped me build the perfect trip to Japan for my family.
I had found this company through social media and could see the great reviews they had.
Each payment made was followed up with receipts from the finance team.
The hotels recommend for our stays in Tokyo and Kyoto were luxurious. In our Tokyo hotel ( Hotel East 21 Tokyo) we even saw Team Japan staying after the winter Olympics. The hotel in Osaka ( Rihga Royal Hotel Kyoto) had a revolving rooftop restaurant, where we enjoyed breakfast with breathtaking views.
We received all our flight, hotel and builet train tickets in advance.
We even received a call after our trip to ensure it all went well..
We will be booking our next trip with Travel Goals.

February 27, 2026

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