I booked flight tickets from Travel Hub with the help of Rudra Goswami. Rudra helped me a lot guiding me through different dates with possibly cheapest options to save me some money. He suggested few... See more
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Travel Hub is one of the most renowned travel agencies in the United Kingdom and relishes a high reputation for providing reliable, personalized and professional travel services. Established in 2004, we have maintained our notoriety in the cost-conscious travel market for providing cheap online flight deals. We specialize in international air tickets, holiday packages online, domestic travel in the Indian sub-continent and ancillary sales..
38 Napier Rd, HA0 4UA , Wembley, United Kingdom
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Replied to 40% of negative reviews
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I love booking with Travel hub, specially taking to same person Mr Rudra Goswami.

Reply from Travel Hub Ltd
I am frequent traveler, always Book Ticket with you guys this time Santosh shah help me always excellent work will give you business all the time
Nice polite very pleasant work
Instant reply, our questions, emails phone tax ETC
Very polite and friendly staff

Reply from Travel Hub Ltd
Very nice experience with Rutu very good Staff Amazing Excellent Guide,Thank you Rutu& Travel Hub😊❤️❤️

Reply from Travel Hub Ltd
In September, I went on the Travelhub website to buy mine and my children's fare for two back and forth flights. I followed the instructions of the website to choose the fare type of my children, which it said anyone under 17 should buy children fares(my children are 15 and 12). So I chose one adult fare and two child fares. Not long later after I had paid, a staff of Travelhub made a call with me, telling me about my children's fares' details are incorrect, saying that they were meant to be adult fares. I was told to pay £190 to update the fares to adult fares. I had no any other choices so I had to pay the £190 fee unwillingly, since I was already following the instructions of the website to buy the fares.
When I was checking in for my first flight in the Heathrow Airport, there was an issue. The airport ground staff told me that my children were not allowed, because the fares are issued as children fares. I was so confused, I had already paid £190 for updating them into adult fares. I was so nervous about my flight, facing the urgency of missing my flight. That took me almost 2 hours to sort that out.
When I was checking in for my second flight, back to Heathrow airport, I was facing an issue again, the same problem, the my children's fares are issued as children fares again. I was not allowed to get on board, and the ground staff said I might not be able to take my flight. I was once again so scared and frustrated. I immediately contacted one of the Travelhub staffs, called Ali. I told Ali about the issues I had met, and he couldn't help me at all. Even I made a call with him, nothing had helped the situation I was in.
Both of my flights were issued in the same problems, my children fares were issued under children fares, which I had already paid £190 for updating them. So, is this not a scam of £190?
After I went back to UK, I emailed another Travelhub staff called Irfan Petiwaia. I was demanding for the refund of the £190, since I paid it but I didn't the service I should have gotten. I was complaining for that £190 for so long, but Irfan just used excuses to reject the refund and he told me to contact to the airline company for the refund. At the end, Irfan decided to not reply my emails to finish the conversation.
I am so angry and disappointed for this rubbish experience. This is a total scam of £190, I didn't get any service which I had paid for. I actually wanted to rate Travelhub for 0 star, but I had to rate for at least 1 star.
Therefore, I am suggesting everyone to think few times before buying from Travelhub.

Reply from Travel Hub Ltd
I dealt with Rutu Doshi, who was very helpful, and provided a great service.

Reply from Travel Hub Ltd
Best service last 25 years they are giving
God bless travel hub and all the beautiful staff

Reply from Travel Hub Ltd
I have been using Travelhub for several years and have always got excellent service, esp. from Santosh. He is always polite and friendly, giving useful options and suggestions. Overall communication from Travelhub is timely and professional.

Reply from Travel Hub Ltd
Received excellent service and backup from Rutu Doshi . Rutu made our travel arrangements efficiently and very helpful.
Recommend highly the service and backup of Travel Hub.
We have booked travel tickets many times with Travel Hub and Recommended to family and friends.

Reply from Travel Hub Ltd
Gerat work ethics towards work and best service, providing best alternative with all raised queries from Mr.Jignesh.
Great person with full of knowledge and confidence regarding his own work.

Reply from Travel Hub Ltd
Priyanka from Private & Group Tour was very effective with prompted questions from her side in understanding my requirements, which contributed in coming up with right itinerary covering various aspects of my journey. She was quite flexible in adjusting itinerary details needs based on my own personal expectations.
Great Service, highly recommended 👏

Reply from Travel Hub Ltd
It's with pleasure writing my experience with travel hub ltd specially talking with Jignesh who has looked after my requirements for the past 8 year's when i'm traveling to Mumbai India definitely recommend travel hub to my family & friends all the best wishes

Reply from Travel Hub Ltd
Such a nice experience to book ticket with smoothly process.

Reply from Travel Hub Ltd
We have been dealing directly with Jignesh for more than 10 years now, his attention to detail, alternative ideas is what we like most about him, but his responses are always straight away, most of my family members and friends all book through Jignesh too now 😄

Reply from Travel Hub Ltd
Dhruvi was very helpful in getting us the best flights for our holidays to Croatia, she was patient and friendly in her approach.

Reply from Travel Hub Ltd
Sanjay was very helpful,explaining everything very politely.

Reply from Travel Hub Ltd
Jignesh is the reason we booked. His customer service and attention to detail is outstanding. We have been booking our flights with him for several years and we highly recommend the services.
Thank you Travel hub & Jignesh

Reply from Travel Hub Ltd
I recently booked a multi-city trip from London to Agartala with stopovers in Delhi and Kolkata, and I must say, Travel Hub exceeded all my expectations — especially Sikha, who handled my booking.
My travel requirements were quite complex:
A 3-day stopover in Delhi
A 2-day stopover in Kolkata
Final destination: Agartala
Plus, I needed a total baggage allowance of 46kg from London to Agartala
I contacted several travel agencies including TicketstoIndia, Ticketguru, and Southall Travel, but none of them could offer a suitable itinerary at a reasonable price. Most importantly, they didn’t have the patience to understand my specific needs.
Sikha from Travel Hub was absolutely outstanding. She spent a long time on the phone with me, carefully listening to every detail and making sure all my requirements were met. Her patience, professionalism, and dedication were truly remarkable — I’ve never experienced such customer service in my life.
She arranged everything perfectly and at a much better price than the other agencies. I’m extremely satisfied and highly recommend Travel Hub, especially Sikha, for anyone looking for personalized and reliable travel assistance.

Reply from Travel Hub Ltd
Every time I booked the ticket all the staff were very helpful and with booking as I struggle with online they're very helpful Thanks.

Reply from Travel Hub Ltd
Miss Rutu Doshi she help me out on the last time for my flight booking she gave her best and was good dealing with travel hub & friendly staff but she is the best
Thank you

Reply from Travel Hub Ltd
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