Travelmarvel Premium Cruise and Tours Reviews 

308
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 134 reviews, reviewers overwhelmingly had a great experience with this company. People consistently describe the tours as fantastic, praising the knowledgeable local guides and very friendly crew members who always make everyone feel welcome on board. Guests also appreciate the delicious food selections, excellent overall organization, and comfortable ships or hotels throughout their entire journey. However, some reviewers were not happy with the long coach journeys that made certain daily excursion times feel much shorter than desirable. A few other people also felt that initial travel arrangements could be improved significantly and noted occasional concerns regarding onboard meal quality or unexpected transportation delays.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and welcoming across all departments. Reviewers frequently... See more

Service

Reviewers highlight positive aspects of service, noting that staff and crew members are consistently... See more

Quality

Reviewers mention positive feedback about quality, highlighting clean accommodations and excellent dining... See more

Holidays

Clients share positive opinions on holidays, noting they had a really great experience from start to finish.... See more

Location

Users describe ambiguous interactions with location, as opinions regarding destinations and docking spots... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish our trip firstly on the Rocky Mountaineer and then to Lake Louise Banff Jasper Whistler and so many other lovely places was very well organised and executed. We had a top rate g... See more

Company replied

Rated 4 out of 5 stars

Had a great trip around the Greek islands on a small cruise ship, Caledonian Sky. However the ship is quite tired and in need of modernisation in some areas. The staff, food and wines were brilliant... See more

Company replied

Rated 4 out of 5 stars

A wonderful cruise with interesting stops along the way. Excellent organisation ensuring everyone knew what and when events were happening, great food, happy crew who looked after us so well. Di... See more

Company replied

Rated 5 out of 5 stars

The boat was beautiful. Staff and service were amazing. Service with a huge smile and nothing too much trouble. Emese our Tour Director went above and beyond to provide us with information every day... See more

Company replied


Company details

Written by the company

Explore the world on your terms - from Premium River Cruises and intimate Yacht Cruises to Escorted Tours and Small Group Tours. With generous inclusions, incredible experiences, and the freedom to travel on your own terms, these are journeys that move you; effortlessly, immersively, and always with a sense of wonder. Explore the world with Travelmarvel, part of the APT Travel Group.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

308 reviews

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4.5

All reviews

(308)

87 reviews in the last 12 months

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Rated 5 out of 5 stars

A thoroughly enjoyable fortnight

All the staff on the boat were excellent - always smiling, always helpful. Cabins were good for our needs and comfortable and very well maintained. The boat itself was well laid out - we enjoyed everything about our 2 weeks - great locations, great scenery, VG cruise directors and Noel and Sophie as the entertainment team kept everyone amused and entertained.

June 17, 2025
Rated 4 out of 5 stars

Small ship cruising is ideal

Small ship cruising is ideal. Deck space was good. Our tv never worked all week which was a disappointment as we wanted the news. Breakfast was very good. Some of the meals with frozen vegetables were not great. I’m sure fresh green beans steamed for example would really be just as easy to prepare in a small kitchen the bbq meat was all cold . Disappointed. The first nights dinner was not to be impressed by. The fish choice was a little tasteless. Fruits was delicious. Wines were excellent for lunch and dinner. Dessert was cake each night except for last night. Perhaps a little variety would work or ice cream on side. Room was tight but to be expected. The bathroom was fine.

June 27, 2025
Rated 4 out of 5 stars

Balkans Danube one way

The Capella is a beautiful ship & all the staff are fantastic and a huge asset to travel marvel. All meals were superb and wine was good and plentiful. However, that said a few things that could be considered for improvement. The air conditioning in the restaurant and function room was insufficient, it was roasting inside and out. Bedrooms were cool though. There was little consideration regarding mixing of passengers on tours. In previous cruises the cruise director was very insistent that a certain coach was for ‘gentiles’ ie those using walking stick or not great on their feet. My wife and I were towards the younger end of those on this particular cruise, indeed I’d suggest the average age was around 80 with some well into their 90’s which is fine, but when it’s 37 deg and little shade some people should be more cognisant of their capabilities in such extremes.

June 24, 2025
Rated 3 out of 5 stars

Thought the ending was unsatisfying…

Thought the ending was unsatisfying Early exit from the boat understandable Transfer to Zargreb airport fine for those on a m fight but there should have been a night in the town (Hotel Dubrovnik ?) rather that the most inconvenient Pullman Very poor

June 27, 2025
Rated 5 out of 5 stars

Highly recommend APT and this cruise

Just back from our first ever river cruise and based on our experience, it won't be the last!!
Absolutely brilliant from the booking process, the answering of questions I had before going, to the drop off at the airport, where the rep actually took us to the check in desk, not just dumping us at the door!
The cruise was fantastic, with free, guided tours of most places we stopped at. Boat was good, cabins comfortable, staff excellent as was food.
It would have been nice to have been given the next day's itinerary in paper form, but do understand the need to reduce use of paper!!

June 27, 2025
Rated 3 out of 5 stars

A bit disappointed!

We had an awful transfer from Munich, it was 1.30 mins late and we had already waited 5 hours. 7 customers had got up before 3.0 am ! We had to wait for 2 people!
Then due to low water levels we were 20 hours behind schedule which meant getting buses to see the sites on our itinerary.. then due to logistical planning issues we missed one of the UNESCO World Heritage sites.. this was disappointing.
The Hotel side was still excellent.. but a lot of the food was bland.

June 26, 2025
Rated 5 out of 5 stars

Passau to Budapest

First River cruise and it exceeded my expectations. A new ship which was very comfortable. All crew went out of their way to make it an enjoyable cruise

June 27, 2025
Rated 4 out of 5 stars

Staff excellent

Staff excellent, food great , price reasonable, however not really was for us as cruise at night and during the day boats tied up together so view often against a wall or into the boat next door . We were very pleased we went though .

June 27, 2025
Rated 5 out of 5 stars

Staff are incredibly friendly

Whole experience was enjoyable apart from the initial arrival at the airport and the near two hour wait for the coach transfer to the ship. Once on-board the staff could not have been any more friendly day to day. The food was generally very nice and always piping hot. The excursions were okay but it is difficult to see how they could be much better. Really enjoyed the cruise.

June 27, 2025
Rated 4 out of 5 stars

Lovely boat

Lovely boat, great staff, good food, lovely cabins. Unfortunately, waste of time having French Veranda as always travelled at night so no views of scenery along river, apart from 11/2 hours through Wachau Valley section. When docked, again, no views as another boat, literally, right alongside. May as well had no window.

June 27, 2025
Rated 4 out of 5 stars

APT Danube River CruiseStaff were brilliant

Staff were brilliant, ports of call excellent, cleanliness of room and ship generally great, made friends easily. The dinner was sometimes only fair and the afternoon snacks a little basic. Would definitely book again though.

June 17, 2025
Rated 5 out of 5 stars

First class river cruise

Everything from accommodation, food, outings, all facilities om the boat were extremely well organised. Talk each evening and being introduced to all members of staff was a good touch. Felt comfortable and safe,knowing I could reach a member of staff quickly and easily.

June 20, 2025
Rated 4 out of 5 stars

Over all very good

Over all very good, but would have liked a bit more day time cruising (early evening).
Staff worked very hard and helpful, the boat was very clean food and drink plentiful, Akos the cruise director was excellent and very helpful. On walking tours it would have been more helpful if the segregation between efficient walkers and less efficient walkers was better.

June 29, 2025
Rated 4 out of 5 stars

Beautiful Scenic Danube cruise

Great scenic and beautiful cruise on the Danube. State room (owners’ suite) excellent (but for one thing, see below*). Staff were exemplary and everyone efficient and friendly. The tour director couldn’t have been more informative and the quality of local guides excellent. Food could be a little patchy but the dining room staff were attentive and very professional. *Two tiny quibbles. Local knowledge of traffic jams in Budapest would have saved a wasted hour on the coach, and one badly broken floor tile in our bathroom in a strategically inconvenient place should surely have been fixed? Ending on a positive note, however, the Illumination Cruise on our night in Budapest was a magical finale to a super holiday.

June 27, 2025

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