Looked newly refurbished lovely and comfy. Blankets / throws and beds fab. Intercom did not work resulting in several trips down to open the door for the daughter. Shower also not as good as I have... See more
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Travelnest helps holiday rental owners thrive by combining technology with a human touch.
Every customer is matched with a dedicated property expert who delivers ongoing support, tailored recommendations and proven, data-led strategies to maximise bookings.
We make it simple to list across major platforms like Airbnb and Booking.com, while our experts help you stand out.
We're proud to be partners in your success, offering expert advice backed by real-time performance data.
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Global exposure
Calendar sync
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Birchin Court, 20 Birchin Lane, EC3V 9DU, London, United Kingdom
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Travel Nest is listed as the host for a home on Airbnb that I booked several months ago for me and my family in London. I am also a property manager who acts as an agent for homeowners on Airbnb another short term rental sites. So I have firsthand expertise on this subject. Travel nest recently sent me a message in the Airbnb app which was a copy and pasted message directly from an internal email stating that the Home that I am expecting to stay in as I travel to a completely different country, has been damaged to the point of being inhabitable. Rather than acting as a true agent for the owner and moving forward with canceling the reservation, they have left me in limbo for days where I have been made aware that that House will not be available yet I don’t have the money returned and the reservation canceled so that I can book new accommodations. When I reach out directly to Travel nest outside of Airbnb, their Support staff tells me I need to talk to Airbnb Support, when I speak with Airbnb Support they say they’re still looking into the matter and working to get in contact with the “host”. Travel nest takes no accountability or responsibility as the listed host and deflect saying that they are waiting to hear from the “host”. I totally understand that things happen, including acts of nature. It is not the end of the world for me to find new accommodations, but it is completely unacceptable for them to not take action to cancel the reservation so that I can move on and make proper plans. I cannot fathom any situation where they’ve been made aware of such severe damage yet they cannot make the proper decision to move forward with cancellation. If you are a homeowner thinking of trusting Travel nest with management of your home just be aware that the size of their company has bankrupted their customer service skills and common sense.
They said they couldn’t proceed with my stay due to unforeseen circumstances and then had the cheek to ask me to cancel the booking my end! I had booked this stay to take my two children to Lapland UK. Avoid like the plague.

Reply from Travelnest
Please, travelnest will list the property in booking.com and Airbnb but they will scam you. There are not real.
becareful travelnest is a scammer. Travelnest has scam me. Don't say I didn't warned you.

Reply from Travelnest
As a property Manager this is a great site for me to use to promote it. It's an all in "one stop shop" where once I've published my property, I can just leave all the rest to them and they market it on lots of different platforms for me (which I have control over who they advertise with). They give regular updates as to how the property is fairing against competitors and offer valuable ideas on how to promote it better. Good customer service as and when required. Highly recommended

Reply from Travelnest
The caravan is very family orientated, in a nice quiet area, the local bar offers good food and decent play equipment for the kids.
Sadly the caravan is very tired and shows signs of significant repair needed, the decking was very wobbly, windows didn't close fully and some doors and door handles were inoperable, unfortunately this was made worse by the fact that the cleaners had not done a great job either,.with stained sideboards and dusty/bitty floors, the owners were very helpful, friendly and guided us with a little help.

Reply from Travelnest
Payouts not set so now i have to wait 3 weeks+ from my guest bookings to getting my money. Causing liquity issues i will need to borrow to cover . Very slow payout system every week on a wednesday. Even though i tried to chase them up on tuesday apparently it should be sorted prior to that. Support took all day to get answers too, and finish at 4:30pm not 8pm as stated. So far everything feeld amateurish.
Almost impossible to reach, take high commission for doing nothing. They set up my initial pricing totally inaccurately- and then fine you £180 if set up wrong and need to cancel a booking. smart pricing is not smart. Manual pricing very clunky and not for purpose. Needa a calendar to set. It feels you no recourse to fix problems. Their only support contact is whatsapp that takes a whole day to reply.

Reply from Travelnest
I was nervous at first changing over to this multiple platform host!
I am most pleased that I can access person to person support if I have any issues!
The switch is effective with an onboarding personal service, then a dedicated account manager looks after you !
This is exactly what busy hosts want and need !
Well done !!

Reply from Travelnest
Stunning views, the place was spotless and the host was helpful and friendly.
Highly recommend!

Reply from Travelnest
I booked 1 of there places on Airbnb then the day before check in they said it was double booked. I asked for a refund but they said i needed to cancel the booking to start that process, if I had cancelled the booking I wouldnt receive my money back. Awful experience I will never using them again.

Reply from Travelnest
Too much commission and can’t find our property on google.
How do guests leave reviews?

Reply from Travelnest
The property is super. Well furnished with free parking at the front and everything you need provided. In the heart of Saltaire with all its historic charm. Highly recommend it.

Reply from Travelnest
As a property owner the staff are helpful and friendly and are keen to help with any issue,

Reply from Travelnest
The Organisation, Check in and the location was good. But the Flat itself was quiet dirty and the bathroom is realy old. Also the sink in the bathroom was blocked. The beds are ok.

Reply from Travelnest
We stayed in Flat A Burnbank Place Campbelltown, PA28 6JD. To start with the place was absolutely filthy.No hot water or WiFi! Bare wires on the light fittings! Yellow stains on the mattress! Black mould around all the windows and cobwebs in corners! I have pictures of them all. I asked booking.com for a refund as it completely ruined our weekend but no that’s not happening. So I’d like to warn anyone who’s looking to book this hovel to steer clear. Yes it’s in a great location but that’s all it’s got going for it.
Thanks Sam and George for nothing..
the weekend was to scatter my mother's ashes in the place she loved but I’m afraid it tainted that for me.

Reply from Travelnest
Terrible company! Booked for an overnight stay on booking.com and the company are now forcing me to cancel booking to obtain a refund because they only want 7 day bookings now - basically someone else will pay more so we don’t want your custom! Disgusting way to treat people and will never ever book with these hosts again

Reply from Travelnest
Don’t book via this site as they allow their holiday “host” property owners to cancel with little to no notice with no explanation no offer to support or compensation. They use bookings.coms website so be aware that you are not dealing with bookings.com directly in all cases. The property owner we booked was Jordan Lucid she advertises multiple caravans so watch out for this name as well.

Reply from Travelnest
Everything was great, the apartment is beautiful with a lot of space. The location is perfect, just in the city center.
The only thing I would change is that the second bed is not very comfortable, the mattress is very thin. Also, the wooden floor is a little bit noisy, but I think that gives a special look to the place.
Definitely I would recommend it to anyone that wants to have a good time in Inverness, if someday we go back, we will stay there without a doubt.

Reply from Travelnest

Reply from Travelnest
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