My trip to Bali was wonderful, I cannot thank TravelOnline enough for making that happen. From the first inquiry to the final flight home, everything was handled with professionalism & care.
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See what reviewers are saying
The entire package was exactly as advertised. Travel Online were so easy to deal and communicate with throughout the whole process. The staff were so helpful when we had a slight problem the morning w... See more
Company replied
Our travel consultant assisted wonderfully in the arrangement of our Fijian getway to 'The Naviti Resort'. With 4 adults and 4 young teenage kids, arranging Interconnecting rooms at 'The Naviti R... See more
Company replied
TravelOnline is without question the most ideal company to book your travel with! From start to finish the experience is seamless with great communication the whole way! Our recent trip to Nusa Dua wa... See more
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Company details
Written by the company
Established in 1994, TravelOnline is a multi-award winning online travel agent which has grown to become a leader specialising in Australia, New Zealand, Asia and the Pacific. We offer personal service, complete holiday packages and some of the most competitive prices in the market thanks to our major industry partners. We offer the convenience of an online service with the benefit of real people you can talk to. Enjoy the best of both worlds and book with confidence.
Contact info
4.8
Excellent
254 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I would travel with Travel Online again
Travel Online offer great packages. They have quick response times to queries and offer great bonuses included in the package. I would travel with them again. We also received a cool beach bag on arrival at our destination.
October 21, 2023
Unprompted review
Reply from TravelOnline
Hi Jane,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
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The package that we booked through TravelOnline - 5 Days at the Sofitel in Fiji
The package that we booked through TravelOnline had inclusions which made our stay into a wonderful relaxing holiday. We had never been to Fiji before and the FJD daily allowance, plus the spa experience was just brilliant. The transfers to and from the airport were seamless, and whereever we went the people were very friendly and obliging. I thoroughly recommend this package, and I would also like to commend Lisa Scull from TravelOnline who organised our trip so efficiently.
October 20, 2023
Unprompted review
Reply from TravelOnline
Hi Alan & Bernadette,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your Fiji holiday with us.
Your support and kind words really do go a long way and I look forward to passing on the positive feedback to Lisa and the team, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
The Melia Resort at Bali was just…
The Melia Resort at Bali was just fantastic and a beautiful resort catering for everyhing you could possibly want on a holiday. I chose the "all-inclusive package" which included all food and beverages. Eating at the five, 5* restaurant every night did put some weight on, but it was well worth it. Being able to choose from a vast variety of beer, wine, spirits and cocktails, any time you wanted was terrific. Paid one fee up front (which was very reasonable) and didn't have to watch the wallet thereafter.
October 21, 2023
Unprompted review
Reply from TravelOnline
Hi Michael,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your Bali holiday with us and took full advantage of the all-inclusive offer.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
I worried it was a scam but found a priceless gem insteadl…
I found our package randomly in social media, i was dubious cause it seemed too good to be true. As i desperately needed a break we decided to take the chance and give it a go. They were fantastic. It was simple to book, great communication around how it would all work, given little reminders and the vouchers, every little detail was managed by travelonline. It was so simple and stress free. The hotel was stunning, tthe drivers were prompt and professional. I didnt have to worry about a thing and I loved every minute of my trip. Thank you so much!!!
October 20, 2023
Unprompted review
Reply from TravelOnline
Hi Suzi,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
TravelOnline Amazing Deals, Awesome Locations & Excellent Service!
TravelOnline service, prices, deals and transfer services are AMAZING! I would highly recommend this company for all your travels!
October 12, 2023
Unprompted review
Reply from TravelOnline
Hi Kylie,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
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Very efficient booking process
Very efficient booking process, and the itinerary documentation was easy to understand.
October 14, 2023
Unprompted review
Reply from TravelOnline
Hi Mark,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
Great value deals from this company
Great value deals from this company, always book my Fiji experience through Travelonline, cannot rate them high enough.
October 20, 2023
Unprompted review
Reply from TravelOnline
Hi Dolan,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your Fiji holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
These are the holidaymakers EVERYONE…
These are the holidaymakers EVERYONE NEEDS TO KNOW! Great service, quality and affordability. Everything stated in package was on the money and amazing to experience! You won't regret using TravelOnline!
October 16, 2023
Unprompted review
Reply from TravelOnline
Hello,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
Absolutely fabulous to deal with
Absolutely fabulous to deal with, very helpful and easy process.
October 12, 2023
Unprompted review
Reply from TravelOnline
Hi Karen,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
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Unbeatable deals
Unbeatable deals, fantastic communication, easy to navigate bookings, extremely pleased we booked with travelonline!
October 7, 2023
Unprompted review
Reply from TravelOnline
Hi Tiffany,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
Wedding on Hamilton Island
TravelOnline made the entire process simple. From the accommodation, to the complimentary Sunset Cruise to the flight booking. We are novices at arranging this kind of thing, so all the staff made it simple and stress free. Great Service. Thank you.
October 19, 2023
Unprompted review
Reply from TravelOnline
Hi Mario,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your Hamilton Island holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
Great price on holiday packages
Always book our holidays through travel online.Quick and easy to deal with and they have some great prices on packages.
October 4, 2023
Unprompted review
Reply from TravelOnline
Hi Sue,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
Travel Online were very helpful with…
Travel Online were very helpful with the whole process from providing quotes to the booking. My only recommendation would be to improve availability when customers want to speak over the phone. Having said that, a consultant would always return my calls the next day and resolve any issues or queries. I would definitely recommend Travel Online to my friends and family and I will definitely use the services of Travel Online again for future holidays.
June 11, 2023
Unprompted review
Reply from TravelOnline
Hi Eleonora,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
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We valued the support and help from…
We valued the support and help from TravelOnline. Every detail was planned and flexibility was helpful for us.
The Havannah certainly provided a place of tranquillity and peace and we were looked after by the staff at all times.
September 27, 2023
Unprompted review
Reply from TravelOnline
Hi Janelle,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your Vanuatu holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
Excellent communication
Excellent communication throughout our experience.
September 29, 2023
Unprompted review
Reply from TravelOnline
Hi Nick,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
Excellent Service
Prompt, professional and efficient service - highly recommend.
September 22, 2023
Unprompted review
Reply from TravelOnline
Hi Charlene,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
No fuss overseas holiday.
No fuss overseas holiday.
Allowed stress free holiday knowing that everything was organised - flights, transfers, accomodation including full board.
I confirmed separately with our accomodation. Met at the airport for 2.5-3hr drive to accomodation, and then picked up to return to airport.
So easy - will use again!
September 28, 2023
Unprompted review
Reply from TravelOnline
Hi Mel,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
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Fantastic
Reliable, easy, no complaints. We had a fantastic holiday.
September 29, 2023
Unprompted review
Reply from TravelOnline
Hi Sofie,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
Seamless service with excellent…
Seamless service with excellent followup.
September 28, 2023
Unprompted review
Reply from TravelOnline
Hi Tracy,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
Great choice of hotel
Great choice of hotel. Great central location. Good food. Friendly staff. Good value packages
September 14, 2023
Unprompted review
Reply from TravelOnline
Hi Andrew,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
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