I made a travel insurance claim for the first time with Travel Protect after losing my Garmin Watch while surfing. The claim was made through their partner Robin Assist and after providing the receipt... See more
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Welcome to Travel Protect, a fresh and innovative travel insurance brand tailored for young and adventurous Aussie travellers! Our aim is to offer affordable and comprehensive coverage that provides peace of mind as you explore the world. We understand the passions and priorities of today's youth, and we've created insurance policies that cater to your unique needs without breaking the bank. Travel Protect focuses on providing coverage for a wide range of activities and situations, from active sports to unexpected medical emergencies. Our flexible plans and user-friendly online platform allow you to customise your coverage to suit your individual requirements, helping ensure you're well-protected throughout your journey. In addition to great value and comprehensive coverage, we pride ourselves on exceptional customer service. Our dedicated team of travel insurance experts is always just a click away, ready to assist you with any questions or concerns.
Contact info
Adelaide Street, 4000, Brisbane, Australia
- hello@travelprotect.au
- travelprotect.au
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Replied to 40% of negative reviews
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Booked online travel insurance
Booked online travel insurance. Simple process. Also happy with the price.
Easy to purchase
Easy to purchase. Luckily I didn’t have any incidents so no need to lodge a claim. I think the survey should mainly be sent to people who lodged a claim.
Easy set up and clear information.
Excellent service and great follow up…
Excellent service and great follow up and response time was very good
Easy to deal with
Easy to deal with. Good price..zI am happy so far. I hope that I don't have to use it but am confident that it will be an easy process.
value for money cover
value for money cover. cheapest quote and covering all pre-existing medical conditions from many insurance companies.
Easy online service
They didn’t need too much information about myself and my partner only where we going and hell no
it was our first time using Travel Protect
it was our first time using Travel Protect and we found it very reasonably priced. We also felt comfortable having insurance with them.
Fortunately we didn't have to claim.
Great customer service
It was easy to do online
It was easy to do online and I needed insurance for motorcycle riding which was available as an add on. I like the way you can remove what you don't need and add what you do need. I also like being able to choose your excess. I haven't gone on my trip yet and therefore haven't claimed. Payments of claims is paramount, let's hope the trip goes well and I don't need to use it. Thanks.
The process seemed pretty straight…
The process seemed pretty straight forward and reasonable clear.
I was seeking the most competitively…
I was seeking the most competitively priced travel insurance, which I successfully obtained from Travel Protect, ensuring a serene and relaxing holiday experience.
A simple no fuss policy that is value…
A simple no fuss policy that is value for money, application process quick and efficient.
Easy to fill out forms and applications.
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