Travel Republic Reviews 

Easy to navigate web site no stress or troubles almost a holiday of its own

I booked a stay with TR today after being let down by both EDreams (worst customer care ever) and Lastminute both of whom failed to confirm a booking the former having taken a month and my money before letting me down. I actually called and spoke to TR customer service to check that the booking could be confirmed immediately and it could. The girl I spoke to was exceptionally helpful and stayed on the phone whilst I completed the booking online. I’ve now deleted the apps of the other companies and will I definitely use and recommend TR in the future.

Web site easy to use booking made easy price very reasonable quick service on your paper work.

First class help when needed to change booking couldn't help enough

The customer service is really poor! I advise against using Travel Republic. I get the same response again and again when I try to get my refund, but now I am told to contact another “team”. They have not told me which “team”. Travel Republic told me that company was sold 20. January 2026 and I have to contact the old owners, but not given me any contact details. I booked the package in July 2025 and the trip was in February 2026. I have checked all the correspondence with Travel Republic and I have not received a message at that time to say there was a change of ownership. I have checked with companies house and the directors have not changed in the last few years and the registered company number is the same! Shame on Travel Republic!

Our experience with Travel Republic was an absolute nightmare from beginning to end.

We booked and fully paid for a 10-day holiday, and we received a booking confirmation from Travel Republic. We have proof of the original booking and proof of the booking details Travel Republic sent to the hotel.

The problems started on arrival. Travel Republic had sent the hotel the wrong booking dates. Because of their mistake, our family was left without the room we had paid for and we had to sleep on sofas at the hotel while waiting for Travel Republic to resolve the situation with the hotel.

We thought that was bad enough — but it got even worse.

On the 8th day of our holiday, while our children were happily swimming, the hotel suddenly contacted us and told us we had to check out because Travel Republic had sent them a booking showing that that day was our checkout date.

We still had two days left on the holiday we had paid for.

The hotel contacted Travel Republic, and we contacted them as well, but there was no meaningful response. Thankfully, the hotel believed us because we had our official Travel Republic confirmation and understood that the mistake was not ours.

The hotel offered us alternative accommodation. We had no real choice but to accept because we were all wet, in our swimming clothes, with our children, and suddenly had to deal with a serious problem that Travel Republic had caused.

The alternative hotel was also five-star, but it was clearly a much cheaper and completely different level of hotel from the one we had paid for. Travel Republic did not even offer to pay the difference between what we had paid for and what we were eventually given.

And then, unbelievably, in the middle of our holiday, Travel Republic demanded an additional £803 for a booking modification.

A modification caused by their own booking error.

We had already paid in full and had received our booking confirmation. Yet they still tried to make us pay another £803.

When we asked for compensation, they offered £400. Considering that we paid thousands of pounds for a 10-day family holiday and spent a huge part of it dealing with Travel Republic’s mistakes, this was completely inadequate.

Travel Republic managed to cause problems at the beginning, in the middle and at the end of our holiday.

They sent the wrong booking dates to the hotel twice. We have the documentation to prove this, including the original booking, the incorrect bookings sent to the hotel, and the email demanding £803.

This was supposed to be a family holiday that we had saved and paid thousands of pounds for. Instead, it became one of the most stressful and disappointing holidays we have ever experienced.

The worst part is that none of these problems were caused by us. We had paid, we had confirmation, and we simply expected Travel Republic to provide what we had booked.

I would strongly advise anyone considering booking through Travel Republic to think very carefully.

Travel Republic didn’t just make one mistake — they repeatedly mishandled our booking and left our family to deal with the consequences.

We paid for a 10-day holiday. We deserved the holiday we booked and paid for — not the stress, uncertainty and disruption that Travel Republic caused us.

An unexpectedly good choice!
Very easy choice - visible variety of hotels, as well as relatively easy payment.
Three generations at the seaside - grandmother, son and grandson on the Black Sea coast. The hotel is clean, the staff are smiling, the restaurant is very clean, a nice beach is nearby.
Thank you Travel Republic for the conditions and thank you for the nice vacation

I've used Travel Republic for many years now and I've been consistently happy with the service. The website is easy to navigate and it lets you easily compare flights and hotels. I think its the best comparison site to use.

On the 21st July 2026 . my partner and myself was due to fly.to cancun . Unfortunately, that flight was cancelled, I rung your office a total of seven times. I eventually got through and spoke to someone and reported this issue those calls was made on the 21st. I have evidence of this on my phone you are now denying. I rang your office and my transfer was cancelled. Leaving me to pay for taxi which I paid .£190 . And £120 which I paid you within my package for that transfer you state because I failed to ring you on the 21st as I say that call was made on the 21st you are refusing to reimburse me. BE CAREFUL T/R ARE LIAR & THIEVES.

Just got to the hotel and no sign of our booking!!!!

Looking to book a hotel in Malta and TR came up with a huge, varied selection to choose from.
Chose my Hotel and booked it, then searched other sites to compare and TR came on top for choice and price.
No hesitation in recommending.

Great service, as always.

Use TR regularly when visiting USA. Prices are always great, never had an issue. Easy to book with them.

Easy straightforward.

I’m extremely disappointed with how my existing booking is being handled following the acquisition of Travel Republic.

I made a hotel-only booking with Travel Republic under a specific set of terms and conditions, including an agreed payment schedule. I have now been told that because the booking was made before the change in ownership, it remains with Dnata Travel and will be transferred to Gold Medal Travel.

The issue is that I have now been told I must make the outstanding payment by 31 August 2026 in order for my booking to be transferred.

I have made it very clear that I want to keep my booking. I am not asking to cancel it, and I am not refusing to pay. My concern is that I booked under a particular set of terms and conditions, and I do not believe I should have to accept a significantly earlier payment deadline simply because the company has changed ownership and is transferring the booking internally.

I contacted Travel Republic to ask them to explain the contractual basis for changing my payment deadline and to provide the specific term that allows them to do this. Instead, I have been told that because this is a hotel-only booking, it is not covered by the Package Travel Regulations.

I understand that point, but that isn't the issue I am raising. Whether or not the Package Travel Regulations apply, I booked under contractual terms that I understood and agreed to at the time of booking. I am simply asking why those terms can now be changed.

The only alternatives I have been offered are to pay earlier than originally required or cancel the booking free of charge. Neither option addresses the fact that I want to continue with the holiday under the terms I originally agreed to.

I appreciate that companies can change ownership and that bookings may need to be transferred, but customers shouldn't be left financially disadvantaged as a result of internal corporate changes.

I am extremely disappointed with the way this has been handled and, at this stage, I would urge anyone with an existing Travel Republic booking affected by these changes to carefully check their original terms and conditions and question any changes to their payment arrangements.

I am still hoping Travel Republic/Dnata Travel will review this properly and allow me to retain my booking under the original agreed terms.

Great service, prices and assistance when required.
Have used Tr for years now, always better prices available.

So easy to understand. All was made clear. Have booked many holidays on here never a problem hope it continues.

The new owner and the staff are much better and always helpful... It’s a really pleasant surprise how they take such a personalized approach to the customer... I hope it stays this way...

I havw used this booking site and it was great, there is still good prices and choices .but the site structure and navigation has changed so not as good aas before but would still use again and recommend