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Review summary

Created with AI, based on recent reviews

Evaluating 382 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their patience, helpfulness, and outstanding customer service, often highlighting specific individuals who went above and beyond to assist them. Many people appreciate the personalized approach and the effort made to find flights that fit their budget and convenience, making the entire booking process smooth and stress-free. Reviewers frequently commend the efficiency and professionalism of the service, noting quick responses and effective solutions to their travel needs. However, some customers also noted issues with the booking process and pricing, with instances where initial low prices were later increased, or flights were not confirmed as expected. A few other people also felt that communication could be challenging due to language barriers, and some experienced unprofessional behavior from certain agents.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising individuals for being very helpful,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting agents for their helpfulness and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the helpfulness and... See more

Booking process

Customers had ambiguous experiences with the booking process, with many reviewers praising the helpfulness of... See more

Price

Reviewers highlight ambiguous aspects of price, with many customers reporting positive experiences, such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had to absolute pleasure of working with Jenny Smith on helping me get a flight, she was very patient and had outstanding customer service. She really took her time and really cared about not only f... See more

Rated 5 out of 5 stars

My experience was made great by the lady named Annie who helped me as much as she could to change my flight. She was very kind and even called the airline to see if they would book the flight for me.... See more

Rated 5 out of 5 stars

Thanks Andres for helping me. Getting me tickets really under my budget and on my convenience. These guys a superb. I am their regular customer and they never disappointed me honestly. Andres lovely g... See more

Rated 5 out of 5 stars

Patricia Lopez did an excellent job with my flight plans. She was able to save me more than $100, compared to the cost from the airline company. I highly recommend her services, since she will work ha... See more


Company details

  1. Airline Ticket Agency
  2. Travel Agency

Written by the company

TravoDeals is a premier airline booking platform that offers cost-effective travel solutions to travel all around the world. We specialize in providing budget friendly flights. With our user friendly website one can easily book their flight hassle free. TravoDeals connected with more than 100 airline networks in the USA. Choose TravoDeals today to start your journey with a great deal.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

903 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great job by grace

Great job by grace, at first I was nervous about the booking but Gracy made the experience easy. Gracy followed up several times and when our flight was delayed she called to make sure we were taken care of. She is definitely a team player 5 stars

April 3, 2026
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Rated 5 out of 5 stars

Oh my god I have to give a great review…

Oh my god I have to give a great review for this place! Everything was paid as they said it was! Alicia Gomez is one of the most kind and helpful people in the world! Obvi 3rd party, so I was quoted incorrectly with some timing! But with flights it be like that! I called a couple times stressing and they constantly reassured me. And bada bing bada boom, I’m flying to Vegas and back for half the price of booking through the flights website! Trust the process! And they tell you to too! They came through with significant follow up! Especially for someone high up in Dallas with hospitality

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

The process was fast and easy..even…

The process was fast and easy..even more convenient than booking with the actual airline..I was a bit nervous at first due to the process is a bit different than normal..but everything was exactly as Jenny Smith my sales rep promised..she even got me a few extra deals on top of saving me hundreds of dollars..definitely will be back and I would recommend Jenny Smith as she went above and beyond to assure my flight was a breeze!

April 1, 2026
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Rated 1 out of 5 stars

I would give it a zero if I could

I would give it a zero if I could. I purchased 2 tickets & was told I would get an email
With the e-tickets the day before & they would check us in. Day before i called & emailed the young lady Patricia as I never got the E-tickets & was told not to worry they will come through at midnight. Day of flight I called & was told there was a computer problem &I would have the tickets by noon but they never showed. Called & asked to speak with a supervisor & supposedly I spoke to 2 different ones. The lady war beyond rude & tells me there was a glitch in the system & we didn’t have seats & now it 5 hrs before my paid in full flight. She then proceeds to tell me I could get to seats but needed to pay 290 more per ticket. I was livid & said no I already paid for my flight & it’s not my problem there was a glitch someone needed to figure it out. Her response was well we don’t have a flight for you so do you want a credit or a refund SO FLAT OUT RUDE!!! THE WORSE CUSTOMER SERVICE IVE EVER ENCOUNTERED. I asked to speak with someplace her & she gave me to Michael which pretty much said sorry we don’t have a seat for you & we can issue a full refund.. I was at a loss with no apology, solution or compensation for such a terrible expirence no 5 hours before we were suppose to fly out .. I will definitely be reaching out to BBB & even speak with an attorney to see what my options are. . I also emailed Patricia the agent I purchased from the beginning & she never responded till the day after we weee suppose to fly out. Funny how she kept asking me to make sure I do the review & give her a good rating which I didn’t & so glad I waited.

March 26, 2026
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Rated 1 out of 5 stars

Travodeals is a god damn scam if you…

Travodeals is a got damn scam if you landed on this website don’t book with them. They canceled three flights on us and TSA and Indianapolis took our fake plane tickets that they sent to them n we are now stuck at airport stranded

We did not get pass the boarding to aboard or plane tsa immediately told us we been scammed n the ticked that travodeals sent to them was bogus asf please yall don’t book with them , don’t listen to that gracymendez neither they all scammers be aware yall tsa in Indianapolis was saying the same stuff be careful n order tickets through regular airlines not through 3rdparty people…

March 15, 2026
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Rated 1 out of 5 stars

Super sketchy

Super sketchy. Bait and switch. You’ll wonder if you have been scammed. Was quoted one price then texts and a phone call with someone texting and speaking very broken English and constantly calling me ‘dear’ led to another price twice as much as the original ticket I booked. We did still get tickets at a decent price but you won’t get your boarding passes until the last moment. We got our passes after midnight only to find our flight had been changed to three hours earlier from 8p up to 5p so had to shift my whole day around to get to the airport in time. Thankful we actually got a flight but will never book with them again.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Theft by swindle

Fred was great! Spoke with him multiple times almost every time he delivered! He was even able to accommodate my missing a flight and book us on a later flight for not much more. Unfortunately though when i called back after not recieving boarding passes Fred was no longer available.. what happen next was insane and aweful simon was holding my boarding passes for ransom untill i submitt a 5 star review with 5+ lines of positive feedback and sent him a screenshot! My flight departed in an hour! I grudgingly did so... then he wanted another before he would send me my boarding passes! I only Recieved 2 out of 5 of my boarding passes. I have yet to recieve a refund

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you TravoDeals and a special…

Thank you TravoDeals and a special thank you to Patricia Lopez. She took great care of me, offering me many options when i was planning my round trip flight to Texas from Alabama. She made sure i was able to be there for my daughter when she got off the bus from her competition. This helped my stress and gave me peace of mind, so i could take care of my commitments. I would recommend Travo Deals and Patricia to anyone wanting a pleasant -stress free trip. I will now call her for all my travel needs because i know she will always look out for me and get the best deals she can. I think if there were more advisors like her, traveling could be fun again and not so stressful. I give the company and her professionalism 10+ stars. Simon Matthew's assisted in my situation and together they worked as a team to get me taken care of. You both areMy hero's today! 🙏🏼🙏🏼

March 2, 2026
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Rated 5 out of 5 stars

Annie & Kevin were absolutely amazing…

Annie & Kevin were absolutely amazing to work with. From start to finish, they were professional, organized, and genuinely cared about making sure everything turned out perfect. They were easy to communicate with, quick to respond, and made the whole process smooth and stress-free. What really stood out was their attention to detail and how much effort they put into going above and beyond. You can tell they truly care about their clients and take pride in what they do. I would 100% recommend Annie & Kevin to anyone looking for quality service and a great overall experience.

February 28, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible

If I could give 0 stars I certainly would.
Initially I purchased one leg of my flight from this company.
Immediately after the purchase they called me to tell me that one of my three tickets was confirmed but the other two tickets could not be confirmed at the price Going round and round with them trying to cancel the entire purchase proved impossible. I reluctant paid the new price which essentially doubled the cost.
Today I went to check in with the airline. My son’s name was incorrectly sent to the airline as his first and middle name only. His middle name was entered as his last name.
I called the airline to correct the problem but was informed that the ticket could not be changed and that is was not valid due to the name error.
I was forced to purchase another ticket directly from the airline for travel tomorrow.
When I called traveodeals they told me all I had to do was present his ID at the ticket desk to correct the problem. They will not offer any refund for their error in creating my son’s ticket with the incorrect information.
I will never do business with travodeals again. If I were looking for airfare deals I’d suggest staying as far away as you can from this company.
Terrible customer service for a problem they created and absolutely no accountability fix the problem other than for me to go to the airport and plead my case even when the airline has already told me that ticket would not be accepted.
Do not use this company for travel. Chances are high they will rip you off as well.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Jenny Smith is great

Jenny Smith is great! She has helped us with all of our bookings. We have not encounter any issues and we have booked multiple trips these past few months. I Will continue to book with her for all my trips.

February 19, 2026
Unprompted review

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