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Review summary

Created with AI, based on recent reviews

Evaluating 382 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their patience, helpfulness, and outstanding customer service, often highlighting specific individuals who went above and beyond to assist them. Many people appreciate the personalized approach and the effort made to find flights that fit their budget and convenience, making the entire booking process smooth and stress-free. Reviewers frequently commend the efficiency and professionalism of the service, noting quick responses and effective solutions to their travel needs. However, some customers also noted issues with the booking process and pricing, with instances where initial low prices were later increased, or flights were not confirmed as expected. A few other people also felt that communication could be challenging due to language barriers, and some experienced unprofessional behavior from certain agents.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising individuals for being very helpful,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting agents for their helpfulness and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the helpfulness and... See more

Booking process

Customers had ambiguous experiences with the booking process, with many reviewers praising the helpfulness of... See more

Price

Reviewers highlight ambiguous aspects of price, with many customers reporting positive experiences, such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had to absolute pleasure of working with Jenny Smith on helping me get a flight, she was very patient and had outstanding customer service. She really took her time and really cared about not only f... See more

Rated 5 out of 5 stars

My experience was made great by the lady named Annie who helped me as much as she could to change my flight. She was very kind and even called the airline to see if they would book the flight for me.... See more

Rated 5 out of 5 stars

Thanks Andres for helping me. Getting me tickets really under my budget and on my convenience. These guys a superb. I am their regular customer and they never disappointed me honestly. Andres lovely g... See more

Rated 5 out of 5 stars

Patricia Lopez did an excellent job with my flight plans. She was able to save me more than $100, compared to the cost from the airline company. I highly recommend her services, since she will work ha... See more


Company details

  1. Airline Ticket Agency
  2. Travel Agency

Written by the company

TravoDeals is a premier airline booking platform that offers cost-effective travel solutions to travel all around the world. We specialize in providing budget friendly flights. With our user friendly website one can easily book their flight hassle free. TravoDeals connected with more than 100 airline networks in the USA. Choose TravoDeals today to start your journey with a great deal.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

903 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Scammed no ticket came, money gone

Bought plane ticket online. They took my payment and said they will send confirmation number for flight. Did not come. Tried calling and they said hold they will look up but hung up phone. Tried calling back but no answer tried calling every phone number I could find but no answer calls get disconnected Everytime. No response from emails either.
No plane ticket it they took my money. Just lies. Scam company.

December 9, 2025
Unprompted review
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Rated 5 out of 5 stars

It was a wonderful experience with…

It was a wonderful experience with Jenny Smith. She booked my tickets and offered me a very good price. I would recommend everyone to try this travel agency; they have well-trained and experienced people. Thank you!

December 2, 2025
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Rated 1 out of 5 stars

Do NOT book with them.

Purchased my ticket. Got my initial email. Called to confirm flight, was rudely spoken to multiple times by Carlos. He was not helpful nor was he polite at all. I asked for a confirmation they told me it would be given at a later time. Called back found out I couldn’t take that flight even though I already paid for it.. then moved me to another flight which was 3x the amount I initially paid. Asked for refund, told me I could not. I called the airlines to see if it was even real they said nothing was booked under my name. Called back to travodeals. Got the same run around. Still no confirmation or tickets and I’m suppose to fly Monday at 7am.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Fred saves the day again

Fred saves the day again. Had to quickly set up a trip to and from Chicago in the busy Thanksgiving season and Fred helped my pockets tremendously! Finding me great deals with quick and efficient service. Flights booked and set up day of flight both times!!!

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

My experience was made great by the…

My experience was made great by the lady named Annie who helped me as much as she could to change my flight. She was very kind and even called the airline to see if they would book the flight for me. More customer service support people should be like her she would be a perfect role model for others to follow her lead. My experience was made the best possible because of her! I recommend she should get a raise due to her wonderful performance. Thanks so much to Annie!

November 30, 2025
Unprompted review
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Rated 5 out of 5 stars

I had an incredible experience working with Fred!!

I had an incredible experience working with"FRED"..He delivered exactly what he promised and made the entire process so smooth and stress-free.He provides excellent customer service and met all my expectations when booking my flight.I ended up paying half the price of what was advertised on Google, and everything was handled with complete transparency and professionalism.Overall,I would refer him to other customers who loves to take trips and definitely will use him again as my agent in futures tripa I have planned..

November 28, 2025
Unprompted review
Rated 4 out of 5 stars

Thank you Fred

In the beginning, it was really hard to get someone on the line. Till Fred reached out to me, and assisted me from beginning to the end 👍🏽. Thank you Fred for everything

November 27, 2025
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Rated 4 out of 5 stars

Good price

Thought it was a scam, then they changed the flight a few times but it was a good price and we got there.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

awesome service, price and transparency

I had an incredible experience working with Jenny Smith. She delivered exactly what she promised and made the entire process so smooth and stress-free. I ended up paying half the price of what was advertised on Google, and everything was handled with complete transparency and professionalism.

November 26, 2025
Unprompted review

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