Tread X Tyres Reviews 36

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Kim was really great this morning. Booked and sorted within an hour and on my way. Great service, highly recommended.

Rated 5 out of 5 stars

After my warning light advised me my Tyre pressure was low, I headed to the local garage to place air in my tyre...upon removing the "air wand" from my tyre, my value decided to leave with it leaving... See more

Rated 5 out of 5 stars

I had my veey first flat tyre. Rung them at 8am. Spoke to lady lovely lady called Kim. She was very understanding and really helped me. Then within an hour they were here fitting my new tyre. James... See more

Rated 5 out of 5 stars

Absolutely first class. Blown out tyre on motorway late last night. Horrendous weather, stranded alone. Zero help from Mercedes breakdown but Caroline and Tim came to my rescue. Can’t thank them enoug... See more

Company details

  1. Tire Shop

Information provided by various external sources

Tread X Tyres is a tyre retail and fitting service based in Chesterton, Newcastle-under-Lyme Staffordshire. The company has been trading in the city for over twenty years and has built up a strong reputation in the industry. We pride ourselves on being the cheapest dealer of tyres in the Stoke on Trent area. As well as offering the best prices in the area we have the ability to acquire specified tyre sizes on the same day or next day.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

36 reviews

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Rated 5 out of 5 stars

Absolutely first class service

Called yesterday after my tyre went flat. I spoke to a few other companies, but TreadXTyres were brilliant.
I spoke to Kim, who ordered a new Michelin Cross Climate (at a good price too).
James came today to fit it and a corroded valve made it quite a difficult job, but he sorted it and was absolutely brilliant. The weather was freezing today up in the Peak Park, but James was cheery and hugely helpful.
Good service like this is to be hugely valued. I am massively impressed with TreadXTyres!

December 9, 2022
Unprompted review
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Rated 5 out of 5 stars

Absolutely brilliant! Amazingly fast response!

Absolutely brilliant! James, who fitted my new tyre, was fantastic! Checked all my tyres and fitted a new one after a puncture. Couldn’t believe how quick the service was. After ringing and speaking to a lovely receptionist, James arrived at my house within 30 minutes! He couldn’t have been more polite and saved me from having the stress of trying to get my car to a garage. Thank you so much James and all of the staff at Tread X Tyres. I would 100% recommend this company to anyone.

December 3, 2022
Unprompted review
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Rated 1 out of 5 stars

Please save your time & money ..

Please save your time & money ... I ordered 2 tyres only received 1, when I called they was totally unprofessional, accusation that I had stolen the tyre I hadn’t received even though I had reported to police & had crime number etc. It has taken numerous phone calls to the company, courier eBay & PayPal.
No customer service totally unprofessional & rude I only awarded 1 star as zero stars was not an option

March 15, 2021
Unprompted review
Rated 5 out of 5 stars

Helpful and efficient

Had my tyres fitted here a couple of days ago, it was busy but what a great place to get your tyres fitted, quick and efficient service from both the fitters and the office staff, friendly and helpful!! would use again.

March 2, 2021
Unprompted review
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Rated 5 out of 5 stars

Excellent Customer Service, Very Friendly staff.

I visited here yesterday, its was very busy so it shows how popular this place is, there was a lovely friendly lady in the office who advised me on the best tyres to have, very competitive prices and lovely fitters who were also very friendly and helpful. I would highly recommend Tread X Tyres.

February 28, 2021
Unprompted review
Rated 1 out of 5 stars

Had 4 tyres fitted polish man damaged…

Had 4 tyres fitted polish man damaged all 4 wheels On my car well he sounded polish Had a quick look in the tyre area not fit for a rat never mind a human tyres left out side in all weather this cannot be good for the shelf life of the tyre staff in office demanded money before work was done even though I was up the road off site waiting my turn in the line will not be going back take my advice stay away from this shoddy company joke of a company I am going to report to tradeing standard would give 0 stars if I could

September 10, 2020
Unprompted review
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Reply from Tread X Tyres

I am sorry you did not have a very good experience, Firstly We never demand money before a job If you came to the office window for a price and to book in We ask how you wish to pay and you do have the option to pay after the job is finished. We do give our customers a ticket to give to there fitter so he knows what the customer has paid for to speed the que and process up. If you wanted to wait until you were in front of the que to pay that would not have been a problem.
We are a extremely busy fitting centre keeping the prices low.

Rated 1 out of 5 stars

I only gave 1 star as it doesn't give…

I only gave 1 star as it doesn't give option for no stars i had 2 front tyres fitted Friday and the guy who fitted our tyres was a foreign guy and has done a poor job getting my wheels on and off he has damaged my lock key plus cross threaded my nut to my hub also I went in with 4 nuts to come back home with only 3 nuts due to his work I have now got replace my passenger front hub and bearing and also buy a new nut and lock key absolute joke when u take ur vehicleto be looked after and fitted professionally when we took it to another garage to have work done there was another girl who had exact same problem who went to this place for tyres had same guy fit it and did the same thing and only left 2 nuts on her tyres unexectable

September 7, 2020
Unprompted review
Rated 1 out of 5 stars

Bought 4 tyres on ebay from this…

Bought 4 tyres on ebay from this company. Now i know cheap remolds , as later down the listing it says remolds. My local large tyre company fitted. two tyres burst at rim, other 2 would not balance as out of alinement. garage said worse cheapies he had ever seen.The remolds against their recommendation were fitted to the rear and I had to buy two new tyres for the front. Contacted TreadxTyres, and expecting a kind reply and perhaps an amicable result, no help at all. My opinion is once they got ya money thats it. I would have thought any reputatble company i would would assist and nip a complaint in the bud. Reporting to trading standards and tv program for investigation.

August 18, 2020
Unprompted review
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Reply from Tread X Tyres

Hi
Can I ask if purchased on Ebay, If so we always respond to messages. We would have also asked for photos's of the tyres and requested we arranged to collect the tyres to return them back to the manufacturer. As with any product it must be returned before we can issue any refund.

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Rated 1 out of 5 stars

Dear Sir/Madam

Dear Sir/Madam

On April 11 on ebay I did shopping at tread x Tire.

View order details
Motorcycle Bike Tyre Rim Bead Paste Lubricant Easy Tyre F...
Motorcycle Bike Tyre Rim Bead Paste Lubricant Easy Tyre Fitting High Quality 1Kg

Money Back Guarantee
Item price: £8.49
Order number: 14-04821-16453
Item number: 184066910650
Seller: tread-x-tyres (19679)

To date 07.05.2020 I have not received the ordered goods, a refund or any explanation.

May 7, 2020
Unprompted review
Tread X Tyres logo

Reply from Tread X Tyres

Hi We have had a few issues with lost or stolen parcels by the courier .
You messaged us via ebay and as it was lost by Royal mail you were Refunded immediately.
So your review was incorrect.

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