TreasureBox Reviews 

14,250
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 3,104 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast delivery times and note that items arrive well-packaged and exactly as described on the website. Consumers also appreciate the excellent customer service and find that navigating the online store to place orders is completely straightforward. Many buyers express satisfaction with the sturdy and durable furniture, pointing out that assembly manuals are easy to follow. However, some people mentioned experiencing communication issues regarding delivery tracking and a lack of prompt updates. Reviewers also noted instances where order notifications were missing or delivery drivers failed to provide advance notice before arriving.

What people talk about most

Product

Clients share positive opinions on product quality, praising items that are affordable and match online... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast shipping times and... See more

Quality

People report positive experiences with quality, highlighting that items are well-made, sturdy, and available... See more

Order

Consumers find order experiences to be very mixed, with online purchasing praised as simple, speedy, and... See more

Service

Users describe positive interactions with service, highlighting fast and efficient processes along with great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Mostly good but one of the bed frames ended up being out of stock (I bought 3 frames and 3 mattresses) The king single was poorly cut holes didn’t line up and the mdf boards where cut crooked so coul... See more

Rated 4 out of 5 stars

Prompt delivery, items exactly as described; the only thing preventing a 5* review was the fact that 3 items in the same order were sent separately and delivered on different days, but with only one... See more

Rated 5 out of 5 stars

Ordered online 2 single beds click and collect. Done with ease and the receptionist is polite. Both beds were simple to put up and satisfied with the product. Highly recommend click and collect ov... See more

Rated 5 out of 5 stars

The showroom in Silverdale has lots on display. I ended up ordering online on Tuesday and received an email that the order was being prepared but didn't receive an update on delivery. Friday of the... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Home Improvement Store
  4. Living Room Furniture Store
  5. Office Furniture Store
  6. Outdoor Furniture Store

Written by the company

TreasureBox is operated by a group of young, passionate, and ambitious people that are working diligently towards the same goal - make your every dollar count, as we believe you deserve something better. More, Fast, Good, and Economize, are the four main values of TreasureBox that every member possesses. They are undeniably contributing their youth and vitality in order to fulfil these values to provide devoted customers the best online shopping experience possible.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(14,250)

2,994 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and products

Bought a couple of pieces of furniture for our new home and am very satisfied with their quality and affordability. The service was also prompt and efficient. Orders arrived quickly without issues. Would highly recommend TreasureBox to others.

September 2, 2026
Rated 5 out of 5 stars

Really happy with my desk!

I recently ordered a desk from TreasureBox and was super impressed by how fast it arrived. The desk looks great, feels sturdy, and was an overall awesome buying experience. I would definitely order from here again!🩵

September 9, 2026
Rated 5 out of 5 stars

Speedy delivery

The product arrived very fast! First time building furniture, I found it very easy to follow the instructions and the final product looks exactly as pictured. Also the team is very easy to contact and they respond efficiently, which I also really appreciate!

August 28, 2026
Rated 5 out of 5 stars

Toughout storm - New covers

Toughout storm - replacement canopy and walls. Mine has been out in the garden for 4 years - rain, wind and cyclones. Amazing ans it still wasn't leaking! - anyhow decided it was time to replace the covers - It is Tough Out! Thanks for a good price and super fast delivery.

September 8, 2026
Rated 1 out of 5 stars

Terrible communication

Said my items were ready for pickup and only one of the two were. Promised rural delivery, made me pick it up in town. Never gave tracking or any information related to the order

September 8, 2026
Rated 1 out of 5 stars

Bad customer service, still waiting for my delivery refund.

Order number: TBS62083

When we placed the order, we were advised that it would arrive within 3–5 days. However, after waiting the entire week, we received an email from the delivery company advising that the delivery would take more than a week. As we needed the bed urgently, we had no choice but to arrange to pick up the order ourselves from the warehouse on 03/09/26

Given that we paid $99 for delivery, despite ultimately having to collect the order ourselves, we emailed them asking for a refund, however they stopped replying, and we have not received any refund until today 10/09/26.

I will keep pushing to get my refund back, however, this isn’t something you would like to deal with. Another thing, when you try calling them, they never pick up the phone.

September 1, 2026
Rated 5 out of 5 stars

Great Services.

I had a great experience start to finish, found exactly what I needed for a great price after looking on multiple other sites. Delivery was prompt and showed up in 2 days. Product is was exactly what I was after with instruction of assembly easy to follow. I am definitely buying again.

September 8, 2026

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