TreasureBox Reviews 

13,890
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 3,014 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and value of products, finding them comfortable, sturdy, and as described. Many appreciate the fast and efficient delivery, often noting quick dispatch and prompt arrival. The overall service, including communication and easy online ordering, is frequently highlighted as excellent. However, some customers noted issues with communication, specifically a lack of tracking updates or notification regarding order status and delivery times. A few people also found the assembly process challenging or time-consuming for certain items.

What people talk about most

Product

Customers had positive experiences with product, often praising the great prices and range of items... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the super quick and prompt... See more

Quality

Users describe positive interactions with quality, with many expressing happiness and satisfaction with the... See more

Order

Consumers find the ordering process to be ambiguous, with many praising the ease of online ordering and quick... See more

Service

Clients share positive opinions on service, frequently highlighting its speed and efficiency. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great comms, fast delivery, easy flat pack assembly. Pricing should be atleast $50-$70 for something low & small. The 9 Drawers are worth $80-$100. Personal opinion based on longevity, packing the dra... See more

Rated 4 out of 5 stars

We are happy with the electric recliners, they're very comfortable and quiet 😁. We had a few glitches with the office, we were told twice they were ready to collect, but they weren't there yet. So... See more

Rated 4 out of 5 stars

I purchased an armchair to find out after collection the ottoman was not included. I changed the order on sight whilst there to another armchair which included an ottoman. The customer service team we... See more

Rated 4 out of 5 stars

Dispatch was super fast however i didn’t receive any tracking updates. No emails to advise my order was on the way or had been delivered. Happy with the speed of delivery (2 days) but next time would... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Home Improvement Store
  4. Living Room Furniture Store
  5. Office Furniture Store
  6. Outdoor Furniture Store

Written by the company

TreasureBox is operated by a group of young, passionate, and ambitious people that are working diligently towards the same goal - make your every dollar count, as we believe you deserve something better. More, Fast, Good, and Economize, are the four main values of TreasureBox that every member possesses. They are undeniably contributing their youth and vitality in order to fulfil these values to provide devoted customers the best online shopping experience possible.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(13,890)

2,819 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

There was no communication as to the…

There was no communication as to the delivery date and time, I had even downloaded an app to track this. I then had to email to check in on my order just to find out I had pre-ordered and they will get back to me on delivery dates etc. If I had known I would have opted for something that will be delivered on time or earlier.

July 29, 2026
Rated 5 out of 5 stars

The product is high quality


The product is high quality. I have been using the same brand for the past six years, and I was surprised to find that I can still order it. As my family is growing, I appreciate the consistency and reliability of this product. I am still very satisfied with itAlso, the delivery guy was awesome. He did a great job delivering my product and made the experience even better.

July 21, 2026
Rated 4 out of 5 stars

Really nice chair but smaller than photos.

Really nice chair but made to look much larger in the photos than it is. I should’ve got my tape measure out in hindsight. It’s a great rocking chair for my toddler, but on the smaller side for me. It also doesn’t have a great rock - I need to get a foot stool. Using your body weight alone to rock it isn’t really enough. But really happy with the fabric and how it looks

July 21, 2026
Rated 1 out of 5 stars

The product didn't meet my expectations at all

Generally I am happy with their products in past but this mattress is bought was advertised advertised firm and in reality not even close to firm. Its very soft and uncomfortable and the ad and description was very misleading. Total waste of money in this case.

July 21, 2026
Rated 5 out of 5 stars

every happy

every happy
Toughout Breeze Gazebo
Absolutely the best every,
This is my second one I have purchased
and its lasted well stay up all year round.
wind, snow.

July 14, 2026
Rated 1 out of 5 stars

Poor Service matches poor product

Great price, terrible quality.
Table arrived damaged underneath due to staples holding other peices. Missing a chair. Some had cracks. Emailed twice, messaged instagram page and still no reply.

July 11, 2026
Rated 5 out of 5 stars

Quick response

Quick response, tracking delivery time true & accurate, product true to its description...I was very happy with my new head board and the time frame it arrived in. Thank you

July 19, 2026

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