TreasureBox Reviews 

14,093
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 3,033 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery service and enthusiastically note that the products are beautifully designed and offer exceptional quality for everyday use. People genuinely appreciate how wonderfully easy it is to assemble their new furniture items, making the overall purchasing journey remarkably smooth and exceptionally pleasant. Consumers find the online ordering process straightforward and express deep satisfaction with their attractive purchases. Some reviewers were not happy with missing pieces or incomplete items unexpectedly arriving from their recently placed orders. However, some people also mentioned a rather frustrating lack of clear communication and timely updates regarding delivery status and tracking details.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items are comfortable, stylish, and... See more

Delivery service

Customers report positive experiences with delivery service, frequently highlighting prompt and super fast... See more

Quality

Reviewers mention positive feedback about quality, noting that the products are well finished, solid, and... See more

Order

Users describe ambiguous interactions with order processes, reflecting a wide variety of experiences. Many... See more

Service

People report positive experiences with service, highlighting fast and prompt collection times alongside... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall excellent service and prompt delivery. I needed more information regarding delivery prior to purchase. The email exchanges were fairly timely and helpful. The product (bed base with drawers an... See more

Rated 5 out of 5 stars

Excellent product. Very solid and well finished. As other reviewers have pointed out, the instructions need a good wordsmith and there is a gap behind the drawers, but in my case that was welcome... See more

Rated 5 out of 5 stars

1st time ordering from TreasureBox and I have to say 5/5 from ordering online to delivery. Super easy and speedy and once I received my order instructions, we're clear, clean and easy to follow and wa... See more

Rated 5 out of 5 stars

The process for ordering was quick and efficient, delivery was 2 days after ordering, that was very impressive. It was so easy to put together, I could of done it on my own. Will definitely use Tr... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Home Improvement Store
  4. Living Room Furniture Store
  5. Office Furniture Store
  6. Outdoor Furniture Store

Written by the company

TreasureBox is operated by a group of young, passionate, and ambitious people that are working diligently towards the same goal - make your every dollar count, as we believe you deserve something better. More, Fast, Good, and Economize, are the four main values of TreasureBox that every member possesses. They are undeniably contributing their youth and vitality in order to fulfil these values to provide devoted customers the best online shopping experience possible.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(14,093)

3,021 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bought a table and chairs

Bought a table and chairs. Was told it’d be delayed. Decided to cancel order after a week or more, then they sent it out that day. A table leg and chair leg were both damaged. They sent out two replacement chair legs, even though I told them a table leg too. Customer service fairly poor too

August 4, 2026
Rated 1 out of 5 stars

Order sent to a depot as was advised…

Order sent to a depot as was advised after purchase that it was oversized. I was sent a list of depots to pick closet to me. I went to the depot- that didn’t exist and was given another address. I am (2-4. Days later) still waiting to receive the “ number” I need for the “ depot” to find my purchase. All emails requesting assistance and phone calls, and the chat have all been unanswered

August 27, 2026
Rated 5 out of 5 stars

Great exerience

It was my first experience with Treasurebox and it was a good one. The product arrived alot sooner than expected and it's great AAA experience, thank you 😊

August 27, 2026
Rated 5 out of 5 stars

Round mirror

We ordered a round mirror and the shipping was incredibly fast it’s the second time ordering with them and very impressed will be buying more again

August 25, 2026
Rated 4 out of 5 stars

Drawers

Overall, I’m really happy with the drawers. The quality is amazing — they’re heavy, sturdy and feel really solid and well made. The finish is beautiful and looks really clean once put together.

My only complaint was the instructions. They seemed to be backwards, so I ended up having to figure out quite a bit of the assembly myself, which made putting them together harder than it needed to be. Other than that, I’m very happy with the quality and the finished product.

August 17, 2026

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