Overall excellent service and prompt delivery. I needed more information regarding delivery prior to purchase. The email exchanges were fairly timely and helpful. The product (bed base with drawers an... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Home Improvement Store
- Living Room Furniture Store
- Office Furniture Store
- Outdoor Furniture Store
Written by the company
TreasureBox is operated by a group of young, passionate, and ambitious people that are working diligently towards the same goal - make your every dollar count, as we believe you deserve something better. More, Fast, Good, and Economize, are the four main values of TreasureBox that every member possesses. They are undeniably contributing their youth and vitality in order to fulfil these values to provide devoted customers the best online shopping experience possible.
Contact info
6 Ingot Place, Silverdale, 0932, Auckland, New Zealand
- contactus@treasurebox.co.nz
- treasurebox.co.nz
Asks customers to review
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Replied to 0% of negative reviews
Typically replies within 24 hours
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Bought a table and chairs
Bought a table and chairs. Was told it’d be delayed. Decided to cancel order after a week or more, then they sent it out that day. A table leg and chair leg were both damaged. They sent out two replacement chair legs, even though I told them a table leg too. Customer service fairly poor too
Order sent to a depot as was advised…
Order sent to a depot as was advised after purchase that it was oversized. I was sent a list of depots to pick closet to me. I went to the depot- that didn’t exist and was given another address. I am (2-4. Days later) still waiting to receive the “ number” I need for the “ depot” to find my purchase. All emails requesting assistance and phone calls, and the chat have all been unanswered
Great exerience
It was my first experience with Treasurebox and it was a good one. The product arrived alot sooner than expected and it's great AAA experience, thank you 😊
It's a very cute little table & chairs
Dressing Table
This was a gift and sits proudly in granddaughter's room! She absolutely loves it!!
Fast service
Great service and very organise
Delivery time
Delivery time, packaging and assembly instructions - no complaints at all!
Round mirror
We ordered a round mirror and the shipping was incredibly fast it’s the second time ordering with them and very impressed will be buying more again
Review plus extra business
Have to say that i
Love my purchase and am doing more may I have a couple of bundle discount codes be honest
The online purchasing process was…
The online purchasing process was seamless including the pickup details.
Quick and easy
Quite a bit involved with assembly.
Great experience
Great experience. Easy to order, simple pickup instructions, seamless process.
Drawers
Overall, I’m really happy with the drawers. The quality is amazing — they’re heavy, sturdy and feel really solid and well made. The finish is beautiful and looks really clean once put together.
My only complaint was the instructions. They seemed to be backwards, so I ended up having to figure out quite a bit of the assembly myself, which made putting them together harder than it needed to be. Other than that, I’m very happy with the quality and the finished product.
Terrible customer service
Terrible customer service. Could write alot based off my short experience on pickup.
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