Mostly good but one of the bed frames ended up being out of stock (I bought 3 frames and 3 mattresses) The king single was poorly cut holes didn’t line up and the mdf boards where cut crooked so coul... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Home Improvement Store
- Living Room Furniture Store
- Office Furniture Store
- Outdoor Furniture Store
Written by the company
TreasureBox is operated by a group of young, passionate, and ambitious people that are working diligently towards the same goal - make your every dollar count, as we believe you deserve something better. More, Fast, Good, and Economize, are the four main values of TreasureBox that every member possesses. They are undeniably contributing their youth and vitality in order to fulfil these values to provide devoted customers the best online shopping experience possible.
Contact info
6 Ingot Place, Silverdale, 0932, Auckland, New Zealand
- contactus@treasurebox.co.nz
- treasurebox.co.nz
Asks customers to review
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Replied to 0% of negative reviews
Typically replies within 24 hours
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It was better than we expected in…
It was better than we expected in quality. It was packaged well and arrived safely and got here to the west coast of the south island in 4 days.
Bad after sale customer service
Cabinet arrived broken, i have reported it but didn't receive any response.
No update on my other item that has been shipped but i haven’t received.
Problematic instructions but daughter over the moon
The unit turned out nicely although feels a little unstable. Terrible instructions and took a long time to put together.
Great service and communication
Great service and communication. Easy to put together table and fits perfectly in our home.
Bought a shoe cabinet
The product was pretty okay, but that's the value for money at work (can't expect more than what I paid for). The service was excellent, the order went through swiftly, good comms, and it shipped incredibly quickly and was at my door in no time. So good!
Online purchase & delivery was very…
Online purchase & delivery was very efficient.
No hassles, love it !!
Great value, delivered promptly!
Prompt delivery, items exactly as described; the only thing preventing a 5* review was the fact that 3 items in the same order were sent separately and delivered on different days, but with only one tracking link.
This created some confusion when delivery tracking indicated that everything had been delivered when I was still waiting for an item. This was quickly resolved in a customer service chat, but it could have been avoided.
No contact
No contact! Still waiting for where to pickup will not answer phone very disappointed
The Works
The Works: quality of product, such prompt processing and delivery and must mention communication. Excellence, thank you.
One happy customer
The hole experience was a pleasure I couldn't fault you on anything from sale,communication and speed of delivery very good job 👏
The length of time we had to wait for…
The length of time we had to wait for our order
Wrong product arrived.
TreasureBox is the best
TreasureBox is the best. I contemplated other companies but went with TreasureBox and it's been a delight. Quick delivery within 48 hours to Northland and all products are quality as described with installation steps included. One of the best decision I ever made. Thank you TreasureBox.
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