TreasureBox Reviews 

It was great with quickly response and kept me posted of the delivery.

Easy to find what I was looking for in website. Prompt delivery and very happy with the quality for the price. Well done team and thank you 🤩

Mark on sofa tried calling, emailing sent photos 4 times , if i had read there reviews id never bought from them. Took money and aftercare is no good
Live chat sat for hours no one answered cannot recommend this company at all

the table is broken & im still waiting for the other half of my order

This is a good base but the middle legs and beam which runs down the middle is made of soft pine wheras the rest of the frame is made of solid wood. This bed must be lifted by 2 people and then placed where you want it, unfortunately we slid it and the middle legs just warped and snapped.

My delivery was delayed due to having to provide a non rural address, but still very happy with the comms,around this & great condition of packages on arrival.

Fabulous! Will be back to buy a mattress next

The product (Toughout Thunderstorm Gazebo), price and communication is fantastic. However, the Click and Collect experience could have been better. When I arrived at the warehouse it came out quickly on a fork-hoist. It was left on a stack of pallets for me and the driver disappeared. I waited a couple of minutes to see if someone would come out to help me, but no. And no way to get anyone's attention. So I was left to lift and manoeuvre a large 40kg box on my own.
Other than that I am very happy and would definitely order from Treasure Box again, I just think that the Click and Collect option needs to be a little bit more hands-on for oversized purchases.

I haven't had any updates on my package and still havent received it

No tracking on my order

I am so upset and dissapointed. The gas bed came without any instructions - and the shoe cabinet we bought has it's doors so hard to open - its almost like pulling the whole cabinet with it! Not happy :(

The whole process was fast, efficient and the product is amazing

Product quality below standard, after 10 days contact me discuss about my order, last I choose delivery option but they contact me to collect the item. Location was at Silverdale area.

Easy to choose products and bedroom furniture
I ordered 28/8 and it was delivered 31/8 very fast delivery
Will be buying again in near future 😄
Thanks treasure box

Only received 1 out of 2 items but haven’t been communicated whether the other item is still to be shipped. Shipping information says the order has been filled while I’m still waiting on 1 item.

Recently ordered a mirror from here, however my experience was very bad. Waited 2 weeks for something that was only supposed to take 3-5 business days. Sent an email to them asking when it would arrive as I would’ve liked to be home when it arrived. No answer.
I was constantly checking the website to see when my order would arrive but there was no updates.
When it had finally been delivered the mirror was completely shattered. The person assigned to my delivery would’ve known it was broken but because I wasn’t home the situation was taken advantage of.
I have since tried contacting treasurebox via the live chat box, email, calls and the warranty claim form that doesn’t even let you submit or select product type etc.
The customer service has been really poor and I haven't heard anything from them at all.
I don’t recommend ordering something fragile if you want it to be delivered nonetheless it’s still not acceptable..
I hope they will contact me on this matter to get this resolved.

Great service and products