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TreasureBox Reviews 

14,147
•
TrustScore 4.5 out of 5

4.3

Furniture Store
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Review summary

Created with AI, based on recent reviews

Considering 3,053 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the furniture pieces, noting that they look lovely and feel very sturdy and well-made. Buyers also appreciate the straightforward ordering process and the remarkably fast delivery times, with many receiving their items within just a few days. However, some customers also noted that they experienced a lack of communication and tracking updates regarding their delivery status. Some reviewers were not happy with incomplete orders, mentioning that they received missing pieces or only part of what they purchased. Others found that assembly instructions were a bit vague or that putting certain furniture items together was quite challenging.

What people talk about most

Product

Users describe positive interactions with product, noting that items arrive well packaged and look great.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Quality

Clients share positive opinions on quality, consistently highlighting the solid and well-made build of... See more

Order

Consumers find order experiences to be mixed, as opinions vary widely between fast fulfillment and severe... See more

Service

Reviewers highlight positive aspects of service, frequently describing the overall process as fast,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Mostly good but one of the bed frames ended up being out of stock (I bought 3 frames and 3 mattresses) The king single was poorly cut holes didn’t line up and the mdf boards where cut crooked so coul... See more

Rated 4 out of 5 stars

Quick delivery of items. Good prices. Solid furniture. We got the Congo cabinet with window and drawer. The cabinet instruction was easy to follow The drawer cabinet not so easy. But overall happy wi... See more

Rated 4 out of 5 stars

Great purchase (solid armchair) just a little slow re communication at pick up - text message or email where to pick up, when item is ready etc. Otherwise happy customer

Rated 5 out of 5 stars

The showroom in Silverdale has lots on display. I ended up ordering online on Tuesday and received an email that the order was being prepared but didn't receive an update on delivery. Friday of the... See more

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Home Improvement Store
  4. Living Room Furniture Store
  5. Office Furniture Store
  6. Outdoor Furniture Store

Written by the company

TreasureBox is operated by a group of young, passionate, and ambitious people that are working diligently towards the same goal - make your every dollar count, as we believe you deserve something better. More, Fast, Good, and Economize, are the four main values of TreasureBox that every member possesses. They are undeniably contributing their youth and vitality in order to fulfil these values to provide devoted customers the best online shopping experience possible.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(14,147)

2,899 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

TreasureBox is the best

TreasureBox is the best. I contemplated other companies but went with TreasureBox and it's been a delight. Quick delivery within 48 hours to Northland and all products are quality as described with installation steps included. One of the best decision I ever made. Thank you TreasureBox.

August 25, 2026
Rated 1 out of 5 stars

Mark on sofa tried calling

Mark on sofa tried calling, emailing sent photos 4 times , if i had read there reviews id never bought from them. Took money and aftercare is no good
Live chat sat for hours no one answered cannot recommend this company at all

August 24, 2026

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