TreasureBox Reviews 

13,965
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 3,032 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive extremely quickly, often within just a couple of days, and are always well-packaged for safe transit. Many people also love the overall furniture quality, enthusiastically noting that the items look stunning, fit perfectly in their spaces, and feel wonderfully sturdy. Consumers find the online ordering simple and the home assembly process quite straightforward to manage on their own. However, some customers also noted a frustrating lack of communication regarding tracking details and delivery updates. A few other people also felt disappointed when items arrived with missing parts or incomplete packages.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting affordable prices and comfortable designs.... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting the impressive speed and... See more

Quality

Consumers find quality to be positive, highlighting affordable prices and sturdy, comfortable furniture.... See more

Order

Users describe ambiguous interactions with order, highlighting a wide split in customer experiences. While... See more

Service

Reviewers highlight positive aspects of service, consistently praising the prompt, fast, and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall excellent service and prompt delivery. I needed more information regarding delivery prior to purchase. The email exchanges were fairly timely and helpful. The product (bed base with drawers an... See more

Rated 4 out of 5 stars

Great comms, fast delivery, easy flat pack assembly. Pricing should be atleast $50-$70 for something low & small. The 9 Drawers are worth $80-$100. Personal opinion based on longevity, packing the dra... See more

Rated 4 out of 5 stars

These took two of us three hours to put together. Impressed with the quality however a couple of parts were labeled incorrectly and a couple of errors on the instruction manual which had us having to... See more

Rated 4 out of 5 stars

Amazing quick service, so easy to navigate, although there was no email for tracking package or anything, so wasn’t sure when it was arriving, however it did arrive quite quick! Lucky someone was home... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Home Improvement Store
  4. Living Room Furniture Store
  5. Office Furniture Store
  6. Outdoor Furniture Store

Written by the company

TreasureBox is operated by a group of young, passionate, and ambitious people that are working diligently towards the same goal - make your every dollar count, as we believe you deserve something better. More, Fast, Good, and Economize, are the four main values of TreasureBox that every member possesses. They are undeniably contributing their youth and vitality in order to fulfil these values to provide devoted customers the best online shopping experience possible.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(13,965)

2,894 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Entertainment unit

Ordered Monday evening arrived Wednesday super fast delivery , product is great , price point on sale was even better

July 21, 2026
Rated 5 out of 5 stars

Great furniture at great prices

The items included oak grey Dustin side tables and a Shawnee bookshelf. Earlier bought a beautiful coffee table. All the items were dispatched very quickly. Treasurebox team consistently communicated the progress of the order delivery. All items are beautiful, durable, and stylish. One of the best places to buy furniture, although assembly has been a hassle at times. The bookshelf was not very easy to assemble and had to call in 2 professional assemblers. Would recommend Treasurebox to start offering assembly service at a reasonable rate for bigger and more complex items.

July 14, 2026
Rated 5 out of 5 stars

Good solid bookshelf

Good solid bookshelf, easy to assemble and it looks great. Very fast delivery as well are rural and it got here in 2 days, brilliant!

July 21, 2026
Rated 5 out of 5 stars

Great Service

Very prompt delivery and good communication all the way through. ie confirmation of order and payment received email , confirmation of packing email and confirmation of despatch email

July 21, 2026
Rated 5 out of 5 stars

Good cheap mattress

Quick delivery easy to order. Good price. Just needed a heap mattress for spare room. Got it for a good price and good quality for the price

July 14, 2026
Rated 2 out of 5 stars

No communication and poor delivery

Didn’t get any updates to my order, also delivery was shit. They just drove up on my lawn and unpacked my package didn’t say hello didn’t tell me they were finished loading just gapped it. Even calling this company no one picked up ever. Just bad customer care and service. Products great though so thumbs up for that.

July 21, 2026
Rated 1 out of 5 stars

Horrible assembly

I’ve assembled many items/furniture but this by far is the worst ever! Horrible instructions and too hard to assemble on your own. Given its cheap but there are options at this cost. Take your money elsewhere and do yourself a favour!

July 20, 2026
Rated 4 out of 5 stars

Overall it was a great experience.

Overall it was a great experience.. Online ordering went flawlessly... I bought a orthopedic mattress, that was worth every cent I paid for it.. delivery service staff were incredible.
Only fault, was the bed frame I ordered.. couldn't cope with the weight of the mattress and it fully collapsed immediately. I needed this bed urgently, so with a tube of structural urethane I managed to hobble it all together.

July 13, 2026

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