Treatlocal Reviews 37

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

I waited 2 weeks to get an appointment at Broadway Pharmacy, Bexleyheath, Kent for a covid boaster jab. I arrived 5 mins early and waited in the queue. Lady asked me if I had booked the appointment o... See more

Rated 5 out of 5 stars

Treat local is a vital contact when travelling abroad with regards to covid tests etc. Quick response, excellent service all round. Definitely worth using if in any doubt re times to test so they are... See more

Rated 1 out of 5 stars

I booked a private Covid vaccination. The nearest available was 10 miles away. I received confirmation and two reminders of the appointment. But when I turned up at the pharmacy they looked slightly s... See more

Rated 5 out of 5 stars

I went to the clinic for an antigen test for travel. The staff were very helpful and everything went smoothly. Would definitely recommend. Also asked for help via their WhatsApp service because I mess... See more

Company details

  1. Travel Clinic

Written by the company

Treatlocal is a government-listed provider of Covid-19 tests. We provide Fit to Fly Antigen Tests and Covid recovery certificates. Please visit our website for details.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

37 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Waste of time and effort

I waited 2 weeks to get an appointment at Broadway Pharmacy, Bexleyheath, Kent for a covid boaster jab. I arrived 5 mins early and waited in the queue. Lady asked me if I had booked the appointment online which I had. She told me to wait while she found out what was happening? I waited a while then she came back to tell me that the person dealing with giving covid jabs was not available apparently dealing with an issue. There was no one else who could help. I took morning off and it took a while to get there and back for what essentially was a wasted journey. It felt very unprofessional but I have not used before.

February 16, 2026
Unprompted review
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Rated 1 out of 5 stars

Able to book an appointment for a vaccination not actually available at the clinic

I booked a private Covid vaccination. The nearest available was 10 miles away. I received confirmation and two reminders of the appointment. But when I turned up at the pharmacy they looked slightly surprised and said they hadn’t be Ed n able to get Covid vaccines for a few weeks. Driving there s assn back and parking was a total waste of my time,

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Poor communications....

Booked a clinical review by telephone and they didnt call me on the booked date/time. Booked again and they still didnt call me. Sent them a message via their online contact form.and they havent responded. Are they still in business?

December 4, 2023
Unprompted review
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Rated 1 out of 5 stars

Waste of time

Booked an appointment for 3 people @4.30pm for travel vacations. Received confirmation on the day, went to Herbert Road Pharmacy only to be told they only do travel vaccines in the morning.
3 separate people left work early a waste of time and had to find another pharmacy.

August 17, 2023
Unprompted review
Rated 2 out of 5 stars

no stock for click and collect

first 2 pharmacy's they sent me to click and collect from hadn't had stock for 5 months. They did direct me to a third pharmacy that did eventually have stock. I haven't done the test yet but sort it out!

June 16, 2023
Unprompted review
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Rated 5 out of 5 stars

Perfect for what I needed

Perfect for what I needed, got a Covid recovery certificate from this company £24 cheap compared to other companies doing the same , very quick turnaround, thank you

October 13, 2022
Unprompted review
Rated 5 out of 5 stars

Great and prompt service

I went to the clinic for an antigen test for travel. The staff were very helpful and everything went smoothly. Would definitely recommend. Also asked for help via their WhatsApp service because I messed up my initial booking date and they were fast to reschedule even outside office hours. They also helped me find the relevant travel forms. Very grateful for their kind and professional service.

September 16, 2022
Unprompted review
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Rated 5 out of 5 stars

Treat local is a vital contact when…

Treat local is a vital contact when travelling abroad with regards to covid tests etc. Quick response, excellent service all round. Definitely worth using if in any doubt re times to test so they are valid. Excellent... Excellent. Please use this website they doing a brilliant job puts your mind at rest.
Angela & Franki Harman

August 2, 2022
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend

Would definitely recommend. Very easy process. I had to re upload my photos to the website as I had done it wrong, so I contacted them and they helped me pretty instantly. Great service

July 28, 2022
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Rated 5 out of 5 stars

Awesome service!

Aside from starting 20 minutes late, the service was awesome! Very convenient and professional. was able to answer all of my questions. A correction on the report was needed and that was done promptly. Would and will definitely recommend the service!

July 26, 2022
Unprompted review

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