Treble Health Reviews 

1,883
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 414 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, supportive approach, and genuine care, highlighting personalized treatment and empathetic listening. The service is frequently described as life-changing, with effective strategies and products like sound therapy and hearing aids significantly helping manage tinnitus. Consumers often note the informative sessions and the ease of their overall user experience. However, some customers also noted challenges with the online-only service, including video connection issues and difficulties adjusting hearing aids remotely. A few people expressed a desire for in-person consultations and mentioned device compatibility concerns, such as glitches with Android phones.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their expertise, helpfulness, and caring approach.... See more

Customer service

Customers had positive experiences with customer service, often praising the helpfulness and patience of... See more

Service

Clients share positive opinions on service, highlighting the helpfulness and expertise of the specialists who... See more

Product

Customers consistently note positive experiences with product, particularly regarding the effectiveness of... See more

User experience

People report positive experiences with user experience, finding it amazing and well-designed. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dr. Diana easily resolved the most of the issues with the new hearing aids. We just ran out of time before she could completely finished what she set out to do and that was my fault. She immediately... See more

Rated 5 out of 5 stars

My initial contact with your institution gave me the hope and motivation to continue on this path of healing. I have just started, timid still with devices and my hearing at times requires patience an... See more

Rated 5 out of 5 stars

My audiologist Tyler is fantastic. I can tell he loves what he does. His knowledge and understand of tinnitus has helped me so much. I’m having more great days, the tinnitus is still there but I di... See more

Rated 5 out of 5 stars

I appreciate Dr. Diana working with me to overcome the technical glitches with the Widex Moment Link device. She always gives me very helpful advice about sound therapy and CBT. I understand that... See more


Company details

  1. #1 of 3 best companies in Audiologist

Written by the company

Treble Health provides comprehensive Tinnitus Retraining Therapy (TRT) to treat tinnitus, combining counseling and education with sound therapy plans tailored to individual needs. The patients are supported in their journey towards habituation at every step – from 1:1 video consultations with a world-class audiologist, through to live group coaching sessions that track progress over time. By providing the best possible treatment plan for each patient's specific circumstances Treble Health aims to help those affected by this condition achieve greater comfort and improved quality of life. The TRT sound therapy approach seeks to reduce the perceived loudness of tinnitus by providing external sounds as a way for patients to "drown out" their condition. To this end, individuals can wear specialized sound generators - such as tinnitus maskers - or use everyday household devices like electric fans, white noise machines and TV static in order to give their brains time to adjust and lessen the contrast between background silence and intrusive ringing caused by tinnitus over prolonged periods. When you work with Treble Health, you’ll receive a pair of tinnitus maskers and coaching on sound therapy, sleep, and the essential toolkit needed to beat tinnitus. If you choose the treatment plan that includes Treble Health’s Treble Maskers, you’ll receive two Bluetooth tinnitus maskers delivered to your home. These discreet, behind-the-ear devices deliver sound therapy to soothe the ears and distract the brain from bothersome tinnitus. Purchasing the Treble Maskers includes appointments with Treble Health’s world-class audiologists. Their goal is to help you achieve habituation as quickly as possible by showing you how to get the most out of your Treble Maskers and holistically reduce your tinnitus with sleep strategies and CBT coaching techniques.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,883)

381 reviews in the last 12 months

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Rated 5 out of 5 stars

Coaching

I had another coaching session with Michelle which proved to be enlightening, Treble Health have a lot of tools to deal with your Tinnitus!

January 12, 2026
Rated 5 out of 5 stars

Have learned a lot in just a few days , 5 Stars for Treble Health!!

I have been with Treble Health a little over a week. Been very satisfied with access to all the videos and information regarding tinnitus. I have Michelle as my Audiologist and she has been wonderful. Lots of helpful suggestions and listens attentively to all questions I have. It helps tremendously! My new hearing aids have been great so far at masking the tinnitus racket. Not to mention I'm hearing better.

January 28, 2026
Rated 5 out of 5 stars

Dr Ben Five Stars!

Dr. Ben was thorough and gave me information about the Lenire apparatus thereby giving me more hope to lower my tinnitus. Thank you.

January 28, 2026
Rated 5 out of 5 stars

In my experience, very pleased.

In my experience, I was very pleased to get a zoom meeting the same day! It really helped with my stress to get information from a real person. Thank you!

January 26, 2026
Rated 5 out of 5 stars

I've done a lot of research

I've done a lot of research, but have been very cautious about this program. I met with Dr. Ramsay and she answered all my questions and I felt much better about proceeding. I'm looking forward to getting started in a few weeks once I'm back from vacation.

January 21, 2026
Rated 1 out of 5 stars

WHAT WENT RIGHT.

The meeting was short but effective. I explained how I had not worn my hearing aids in about 4 months. But recently I encountered a setback. My teacher informed me that was not unusual and just start the process again and not to worry or be concerned.

January 20, 2026
Rated 5 out of 5 stars

Highly recommended

They are the only ones who are helping hundreds of people providing free consultation with real experts and doctors. They are doing a phenomenal job. I wish them best and look forward to seeing them expand their footprint so more and more people can benefit from them.

January 19, 2026
Rated 5 out of 5 stars

Hopeful!

Dr. Ben Thompson was amazing. He took his time and explained everything perfectly. He was truly interested in how tinnitus was affecting me mentally and in my everyday life. He listened to my partners questions as well as answered everything to ensure we had all of the information. I am VERY excited to start this treatment seeing as my ENT said there is "no" treatment for tinnitus. Thank you!

January 12, 2026
Rated 1 out of 5 stars

Insufficiency

Started with them in Aug/Sep of 2024 due to an ear injury from an assault. Suffered from tinnitus and hyperacusis. The first person they paired me with was nice but she wouldn’t schedule meetings/follow ups for months. And my ear equipment (the left ear had issues/stopped working) I requested a refund and they offered to pair me with someone else (I agreed but wasn’t to confident in the equipment) the second person was nice but my equipment gave out again ( it had issues/stopped working like 2-3 times in about 8 months and the services overall didn’t help much as far as reduction) I didn’t care to put the effort in to continuous get the equipment fixed and I’m such an introvert so I let it go. I requested a refund and found out it is actually a partial refund. The partial refund was actually smaller than it was supposed to (they short me by $300 due to an internal misunderstanding and I eventually gave up the back and forth) In my opinion, my case should have been granted a full refund being since I was not provided the proper consistent help in the first crucial 6 months of therapy immediately after my trauma.

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Experiencing tinnitus for four years.

At first, I wasn’t quite sure how this was going to go. I really don’t care for dealing with Internet services especially using it for my tinnitus. I tried a doctor here in town. His services weren’t of any value. He wasn’t a tinnitus expert.

After having my first meeting with Ben I was informed what the costs would be. I tried calling the Treble Health number a day later, but all I got was an answering service; unable to talk to a human being, I left my cell number, but no one called me back. For the money being charged, somebody should’ve called me back. Needless-to say, frustration set in.

My meet and greet with Dr. Suzanne May went very well. She was patient with me and listened to all of my gripes. I probably sounded frustrated and upset, but that was due to my earlier experience.

I received all my sound equipment the other day. My next meeting is Tuesday. I’ve been dealing with this noise in my ears going on four years now. So, thanks to Suzanne’s inspiration, I’ll be looking forward to it!

Sincerely,
Ty Tanski

January 9, 2026

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