TreeMarker Reviews 550

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and rapid delivery service, noting that orders arrive quickly and are well-packaged. Many people highlight the high quality of the products, finding them to be exactly as described and effective for their intended use. The company's service is frequently commended for its helpfulness and responsiveness, with consumers appreciating the ease of ordering and the prompt resolution of any issues. A few other people also felt that the website's product descriptions could be more precise regarding compatibility, and some mentioned that certain product colors might be difficult for individuals with color vision impairment to distinguish.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the promptness and... See more

Product

Users describe positive interactions with product. Customers consistently praise the high quality of the... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the great and speedy service, often... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the quick confirmation and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication about an item that was out of stock and very helpful when I ordered the wrong part and happy to swap to the correct one for me. Quick dispatch too. Would definitely recommend.

Company replied

Rated 5 out of 5 stars

Clear web shop and ordering system. Good descriptions of products. Timely delivery and good packing.

Company replied

Rated 5 out of 5 stars

I phoned out of hours with a delivery query and got a call back shortly after the office opened. This solved my problem completely. The way businesses should be run!!

Company replied

Rated 5 out of 5 stars

Needed tags as I was drinking the random dregs of what was left in the bottom of the 'survey box'. They came within time scales and could start afresh, on site, from 1-1000 (although 1 only needed 60)... See more

Company replied


Company details

  1. Garden Center
  2. Arborist and Tree Surgeon
  3. Forestry Service
  4. Landscaping Supply Store
  5. Tree Service

Written by the company

TreeMarker is a UK-based supplier of high-quality forestry tools and equipment, serving professionals in forestry, horticulture, and arboriculture, across the UK and Europe. Established in 2019, we specialise in tools for tree surveying, marking, and measuring. Our product range includes aluminium tree tags, diameter tapes, Spencer tapes, relascopes, clinometers and height meters, marking spray paint, forestry warning signs, and a growing selection of planting, gardening, and contractor tools. We continue to expand our catalogue with trusted brands and aim to offer a broader selection of forestry tools and consumables. Customers can place orders online, by phone, or via email. We also accept purchase orders and can provide proforma invoices upon request. Our customers include local authorities, environmental consultancies, institutions, charities, and independent foresters and ecologists of all sizes. We pride ourselves on outstanding customer service, offering fast order processing and same-day dispatch of in-stock items. Our website displays stock availability and will only process orders with available quantities, so if you can buy it, we have it, to ensure a smooth and efficient purchasing experience. With a focus on reliability, competitive pricing, and personalised support, TreeMarker is a trusted partner for professionals seeking dependable forestry tools and equipment.


Contact info

4.8

Excellent

TrustScore 5 out of 5

550 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Perfect machete shopping experience.

Very efficient website, got me to the product I wanted no fuss. Hand tooled Muller Bill Hook & leather cover. All I could want from a product in one place. Checkout simple & fast. Speedy delivery, arrived sooner than I expected so I had the thrill of a surprise delivery. Totally delighted with the shopping experience & delivery. Love my designer machete. Already using it in my wooded country garden.

March 18, 2025
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Reply from TreeMarker

Hi Dom, thank you very much for the 5* review!

Rated 3 out of 5 stars

Unfortunately I was sent the wrong…

Unfortunately I was sent the wrong nails for the markers.

February 6, 2025
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Reply from TreeMarker

Hi Matthew, thank you for your review and feedback. I apologise for any confusion over the aluminium clout nails we supplied with your order. I can confirm that we have sent you the right nails, even though the shaft diameter of 2.65mm is wider than the pre-drilled hole diameter of 2mm. This is because they are aluminium clout nails, and this is the narrowest shaft diameter available. Thinner nails are made from steel, a ferrous material, which can have an impact on the tree. When you hammer the nail through the tag hole, it will grip the tag but not damage it. We have sold thousands of these nails with the tags, without issue, although customers do occasionally query the nail size. We are happy to refund the nails element of your order. Kind regards, Peter

Rated 5 out of 5 stars

Great Supplier

Very good source for items related to tree work, often not covered by other suppliers.
I have used for materials related to mensuration, both literature and kit.
Clear and straightforward buying process with good range of choices. Comprehensive communication throughout the process, and items are rapidly despatched in very secure packaging. Everything has been top quality.

February 5, 2025
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Reply from TreeMarker

Hi Simon, thank you very much for the 5* review and feedback!

Rated 5 out of 5 stars

Good service

Good service, prompt delivery.

January 21, 2025
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Reply from TreeMarker

Thank you very much for the 5* review!

Rated 4 out of 5 stars

The items were delivered quickly

The items were delivered quickly. A tube dispenser for the tags to clip to a belt would be a game changer.

January 9, 2025
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Reply from TreeMarker

Hi Alex, thank you very much for the 4* review and feedback!

Rated 5 out of 5 stars

Good company

Good company, speedy postage

January 9, 2025
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Reply from TreeMarker

Hi Colin, thank you very much for the 5* review!

Rated 5 out of 5 stars

Replacement of stolen items

My parcel arrived by wonderful Royal Mail, encased in a plastic bag, with a large hole in the packaging, and no contents! I immediately called Treemarker and spoke to a fantastically helpful person who organised some replacement items free of charge that arrived the next day as promised. Fantastic customer service, unlike Royal Mail.

January 7, 2025
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Reply from TreeMarker

Thank you very much for the 5* review and comments!

Rated 3 out of 5 stars

Diameter tapes

Easy ordering and payment and great product, only spoilt by lack of stock! Would of been an easy 5 star otherwise

January 3, 2025
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Reply from TreeMarker

Hi Andy, thank you for your review and feedback. We try to match stock levels to sales and seasonal demand, so higher volume products will have higher stock availability in general. To maintain service levels, we try to avoid selling items on backorder, so in most cases we limit order quantities to available stock. Apologies if we did not have enough of the item you wanted at the time of ordering, but there are more available to order now, should you require extra. Kind regards, Peter

Rated 4 out of 5 stars

Good Value and Prompt Service

The purchases arrived promptly and as described. Being picky, some items (gauntlets) could be purchased locally cheaper, but overall happy with value of purchase. Billhook was rather dull as received and has taken some effort to get it to an acceptable sharpness, but I guess they can’t be sent out too sharp.

December 13, 2024
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Reply from TreeMarker

Thank you very much for the 4* review and feedback.

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