TreeMarker Reviews 550

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and rapid delivery service, noting that orders arrive quickly and are well-packaged. Many people highlight the high quality of the products, finding them to be exactly as described and effective for their intended use. The company's service is frequently commended for its helpfulness and responsiveness, with consumers appreciating the ease of ordering and the prompt resolution of any issues. A few other people also felt that the website's product descriptions could be more precise regarding compatibility, and some mentioned that certain product colors might be difficult for individuals with color vision impairment to distinguish.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the promptness and... See more

Product

Users describe positive interactions with product. Customers consistently praise the high quality of the... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the great and speedy service, often... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the quick confirmation and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication about an item that was out of stock and very helpful when I ordered the wrong part and happy to swap to the correct one for me. Quick dispatch too. Would definitely recommend.

Company replied

Rated 5 out of 5 stars

Clear web shop and ordering system. Good descriptions of products. Timely delivery and good packing.

Company replied

Rated 5 out of 5 stars

I phoned out of hours with a delivery query and got a call back shortly after the office opened. This solved my problem completely. The way businesses should be run!!

Company replied

Rated 5 out of 5 stars

Needed tags as I was drinking the random dregs of what was left in the bottom of the 'survey box'. They came within time scales and could start afresh, on site, from 1-1000 (although 1 only needed 60)... See more

Company replied


Company details

  1. Garden Center
  2. Arborist and Tree Surgeon
  3. Forestry Service
  4. Landscaping Supply Store
  5. Tree Service

Written by the company

TreeMarker is a UK-based supplier of high-quality forestry tools and equipment, serving professionals in forestry, horticulture, and arboriculture, across the UK and Europe. Established in 2019, we specialise in tools for tree surveying, marking, and measuring. Our product range includes aluminium tree tags, diameter tapes, Spencer tapes, relascopes, clinometers and height meters, marking spray paint, forestry warning signs, and a growing selection of planting, gardening, and contractor tools. We continue to expand our catalogue with trusted brands and aim to offer a broader selection of forestry tools and consumables. Customers can place orders online, by phone, or via email. We also accept purchase orders and can provide proforma invoices upon request. Our customers include local authorities, environmental consultancies, institutions, charities, and independent foresters and ecologists of all sizes. We pride ourselves on outstanding customer service, offering fast order processing and same-day dispatch of in-stock items. Our website displays stock availability and will only process orders with available quantities, so if you can buy it, we have it, to ensure a smooth and efficient purchasing experience. With a focus on reliability, competitive pricing, and personalised support, TreeMarker is a trusted partner for professionals seeking dependable forestry tools and equipment.


Contact info

4.8

Excellent

TrustScore 5 out of 5

550 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

excellent service although the…

excellent service although the instrument ordered appears too complicated for our use

April 11, 2024
TreeMarker logo

Reply from TreeMarker

Thank you very much for the 5* review! Please let us know if you need any further assistance with the instrument you purchased.

Rated 4 out of 5 stars

Good product

Good product, delivery and communication

April 10, 2024
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Reply from TreeMarker

Hi Adrian, thank you very much for the 4* review!

Rated 1 out of 5 stars

With respect

With respect, what went wrong is that you choosed the WRONG courier service !!!! . My parcel arrived with both the top and bottom ripped/torn appart exposing the product within. I have lost count of how many parcels I have had I interfered with over the years, seemingly just like thousands of other customers too !!!. This isn't about a few bad apples,the whole BARREL is BAD and CORRUPT. Please, please STOP using HERMES/EVRI other wise you will continue to help perpetuate this NEFARIOUS and CORRUPT organisation !!! Thank you..... Ron Taylor.

February 26, 2024
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Reply from TreeMarker

Hi Ron, I am sorry about the bad delivery experience you had with Evri. We offer a range of delivery options, from quicker next day services using couriers such as Parcelforce and Royal Mail, to slower options that include Evri, and we choose the courier and service level selected by our customers at the checkout. I can only apologise for your bad delivery experience, as customer satisfaction is extremely important to us and the service we offer. If your product has arrived damaged in any way, we will be happy to send you a free replacement, using an alternative courier. Thank you for your feedback and taking the time to leave a review. Kind regards, Peter

Rated 5 out of 5 stars

Great

Recommended

February 6, 2024
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Reply from TreeMarker

Thank you very much for the 5* review and recommendation!

Rated 5 out of 5 stars

Strong tree planting spades

The tree planting spades are sturdy but not too heavy. Good value for money. Despatched and delivered next day.

January 21, 2024
TreeMarker logo

Reply from TreeMarker

Hi David, thank you very much for the 5* review!

Rated 5 out of 5 stars

Really prompt service

Really prompt service - got me out of a bit of a hole as I left my order to the last minute. So, thanks v much for getting my order to me as quickly as you did.

January 11, 2024
TreeMarker logo

Reply from TreeMarker

Hi Jonathan, thank you very much for the 5* review!

Rated 5 out of 5 stars

Tree Tags

The tags arrived in a couple of days from an evening order, very well packaged.
As a first time customer I am very pleased with the ease of ordering and prompt delivery.

December 4, 2023
TreeMarker logo

Reply from TreeMarker

Hi Gail, thank you very much for the 5* review!

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