Treeticker Reviews 184

TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

Best to check that you have a nearby watch repair shop who can adjust links for you before purchasing any watch from Treeticker. They were generous in including cleaning oil and pen with watch, but th... See more

Company replied

Rated 5 out of 5 stars

Brilliant customer service from Adrian. They really put the customer first and ensure satisfaction with their watches above all else. From the purchase to the delivery, Adrian kept me posted on every... See more

Company replied

Rated 5 out of 5 stars

A gorgeous & unusual watch. Great value. Customer service was brilliant as answered my questions immediately. Watch arrived within 3 days & will be a birthday gift. I expect it to keep accurate time a... See more

Company replied

Rated 5 out of 5 stars

Amazing! Really pleased with my Bambabo watch as a little treat for myself. Love the engraving too. Links on this model were solid though and impossible to move by hand, however, a cheap tool online... See more

Company details

  1. Watch Store

Written by the company

| Beautifully Crafted Wooden Watches | Personalize your magical moments. Connected by nature.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

184 reviews

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Asks customers to review

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Rated 4 out of 5 stars

Great watch, but not easy to adjust links.

Best to check that you have a nearby watch repair shop who can adjust links for you before purchasing any watch from Treeticker. They were generous in including cleaning oil and pen with watch, but the included adjustment tool was not sufficient to adjust links. Fortunately, I had a watch adjustment kit bought from Amazon which helped me remove 4 links (small wrists). The watch looks great and price very cheap. Expect this to still look good beyond the 6-month guarantee period.

March 17, 2026
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Reply from Treeticker

Thank you for the honest review! We're glad you love the look and value of the watch. Link adjustment can be tricky — a local jeweller or watch repair shop is always a great option for a perfect fit. We hope you enjoy it for years to come!
Kind regards
Tree Ticker

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Rated 5 out of 5 stars

Truly superb customer service

Brilliant customer service from Adrian. They really put the customer first and ensure satisfaction with their watches above all else. From the purchase to the delivery, Adrian kept me posted on every necessary detail without me asking. I wish more retailers would follow their lead

March 10, 2026
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Reply from Treeticker

Thank you so much for the wonderful review! We're thrilled you had such a great experience from purchase to delivery. We hope you love your watch!
Kind regards
Tree Ticker

Rated 5 out of 5 stars

Beautiful Watch

Fantastic unusual quality watch. My wife loves her new watch and this is a great company to buy from

March 17, 2026
Unprompted review
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Reply from Treeticker

Thank you for the lovely review! We're so pleased your wife loves her new watch — it makes a wonderful gift. We hope she enjoys wearing it!
Kind regards
Tree Ticker

Rated 5 out of 5 stars

Stylish & Great Value

A gorgeous & unusual watch. Great value. Customer service was brilliant as answered my questions immediately. Watch arrived within 3 days & will be a birthday gift. I expect it to keep accurate time as does the one bought from Treeticker previously.

January 27, 2026
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Reply from Treeticker

Thank you for your wonderful review! We're delighted you're enjoying your watch and that it's destined to be such a special birthday gift. It's lovely to have you back as a returning customer. Wishing you many years of accurate timekeeping :)
Warm regards
Tree Ticker

Rated 5 out of 5 stars

Really nice simple watch

Arrived fairly soon, really nice watch, lovely presentation box, works reliably.

January 26, 2026
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Reply from Treeticker

Thank you for your kind words! We're delighted the watch arrived safely and that you're pleased with the presentation. Enjoy wearing it, and if you ever need care advice or engraving services, we're here to help.
Tree Ticker Team

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Rated 5 out of 5 stars

Cork Watch

All good, great product and nicely packed 10/10

December 13, 2025
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Reply from Treeticker

Thanks for the 10/10, Martin! Great to hear everything met your expectations. Enjoy your Cork Watch!

Rated 5 out of 5 stars

Returning customer

Have bought a watch from this company previously and was more than happy with it.
When I received their email and saw what they had available I had no hesitation in purchasing another.
The watch arrived on time and extremely well packaged.
I would have no hesitation in recommending this company.

December 12, 2025
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Reply from Treeticker

Thank you!

We're delighted you came back for another watch. Your continued trust means everything to us – thank you for the recommendation!

Warm regards,
The Tree Ticker Team

Rated 5 out of 5 stars

Quality products

Quality products. Lovely watch arrived well packaged and in good time. This is the third time I’ve ordered a watch and have no complaints. Would certainly use again and recommend to others.

December 10, 2025
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Reply from Treeticker

Thank you so much, Sheena!

We're absolutely delighted to hear your watch arrived beautifully packaged and in perfect condition. It means the world to us that you've chosen Tree Ticker three times now – your continued trust is the highest compliment we could receive.

Warm regards,
The Tree Ticker Team

Rated 5 out of 5 stars

Exceptional service

Exceptional service, really impressive watch and engraving. I would like to add (seeing as Trustpilot sent a refreshed review request) that the wonderful people at TreeTicker followed up my purchase with a care package for the watch. What a delightful touch - genuine, kind gesture that goes a long way. I will be using again. Highly recommended for choice of products, and the service received.

December 11, 2025
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Reply from Treeticker

Thank you, Nathan!

Thank you again for your kind words and recommendation!

Warm regards,
The Tree Ticker Team

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Rated 5 out of 5 stars

Fantastic and personal customer service…

Fantastic and personal customer service from Adrian. Great communication and super efficient service even in the week prior to Christmas. Would highly recommend. Thank you!

December 10, 2025
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Reply from Treeticker

Thank you so much for your kind words, Angela! We're delighted we could help get your dad's watch sorted quickly, even in the busy week before Christmas.
Wishing you and your family a wonderful Christmas! 🎄
Tree Ticker Team

Rated 5 out of 5 stars

Bamabo

Amazing! Really pleased with my Bambabo watch as a little treat for myself. Love the engraving too. Links on this model were solid though and impossible to move by hand, however, a cheap tool online sorted that right out!
Tree Ticker are brilliant; also supplying me, as a previous customer, with a replacement for a worn out strap. Thank you for a great experience!

January 21, 2025
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Rated 5 out of 5 stars

Love my watch

Love my watch. It has a lovely big face. Arrived in good time and was easy to adjust to size. Including an adjusting tool would help.

February 7, 2025
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Reply from Treeticker

Thank you for your nice comments. We do usually send an adjusting tool with each watch so I can only assume I forgot this time round! Sorry.

Rated 5 out of 5 stars

Delivered on time.

Delivered on time.
Ordered 2 by mistake. Replied promptly to my email with an address for me to return the item. Thank you.

November 22, 2024
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Reply from Treeticker

Thanks for your comments, enjoy your watch!

Rated 1 out of 5 stars

Broken watch, no customer service.

Sent me a broken watch and then didn't respond to emails asking to rectify the situation. Very disappointed.

June 3, 2024
Unprompted review
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Reply from Treeticker

Hello James
As you know I did respond to you and agreed to refund your order and any postage once you returned the watch to me, but I have never received anything from you.


Rated 5 out of 5 stars

Outstanding quality product

Ordered on a Thursday with personal engraving for my wife’s 5th wedding anniversary present , paid for the extra wooden box (excellent quality) the watch itself is beautiful, my wife loves it and it gets lots of comments about how nice it is.

July 18, 2024
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Reply from Treeticker

Thanks for your kind comments David, always appreciate the feedback.

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Rated 5 out of 5 stars

Excellent service

Excellent service, quick delivery and getting the watch dispatched just before the Easter break with engraving was excellent!
It was a present for my husband for our Ebony anniversary and he loved it. Fabulous quality and he found it comfortable and light to wear.

March 26, 2024
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Reply from Treeticker

Thank you for your nice review Amanda.

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