treetvapours.com Reviews 79

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

I liked the aromatherapy products I received which worked, and was fully ready to become a regular customer, even though one of my products was faulty, which I assumed would be sorted out quickl... See more

Rated 1 out of 5 stars

Do not buy from them. I made this account specifically to warn others about them. No order ever came after waiting several weeks and numerous attempts to question what was happening with it went un... See more

Rated 5 out of 5 stars

I have vaped for some 8 years now and have shopped around the block. Lately I have had a cancer diagnosis and am looking for some cbd to hopefully help 🤞🏼along side commercial medicines with my... See more

Rated 5 out of 5 stars

Cracking service, quick delivery and good quality products. I had purchased a little twin pack to test out the waters. They literally lasted so long, nice buzz and no negatives from what I can see. Fa... See more

3.3

Average

TrustScore 3.5 out of 5

79 reviews

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Rated 1 out of 5 stars

We are still waiting on the product and…

We are still waiting on the product and have had no updates from the company as to reasons for the delay

Editing review;

We have emailed this company twice.... no reply and no product. It’s so annoying. Avoid avoid avois

January 23, 2021
treetvapours.com logo

Reply from treetvapours.com

Hi Sally,

Your order was refunded as per your request on the 5th of February, You will have recieved an email about this. Apologies for any misunderstanding as to why you havent recieved the parcel.

Rated 3 out of 5 stars

really good and affordable products.

really good and affordable products.but i got thr wrong delivered to me and im still waiting for them to see me my order :( but they did let me keep the wrong order that was recieved which was really nice.

January 22, 2021
Rated 5 out of 5 stars

High quality

A wide range of products at the highest quality with really good prices. Very reliable and fast customer service and delivery. A easy to navigate website.

January 19, 2021
Unprompted review
Rated 2 out of 5 stars

Not particularly impressed

Not particularly impressed I used to swear by the relax blend. But it appears it's been altered or at least tastes different. The price has gone up. And I ordered two pens and one barely worked! Not amazingly impressed will not be buying from them again, as before this is tried to order a few months ago and they didn't have any left and took ages to admit it and give me a refund.

December 30, 2020
Rated 1 out of 5 stars

Ordered on the 9th and had an email a…

Ordered on the 9th and had an email a week later saying it has been processed, now the 27th and it still hasn’t arrived

December 27, 2020
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Reply from treetvapours.com

Hi Jess,

As you ordered a pre-order item (Relax - Aromatherapy Pen) your order was shipped out when we received these back in stock. This was clearly stated on the product listing.

Your parcel was shipped via royal mail 1st class postage and is currently with Royal Mail, who are currently experiencing large delays with their network due to COVID restrictions and the Christmas period. This is however out of our control.

I will contact Royal Mail for you and update you on the whereabouts of your parcel. Our Customer service team will be in touch soon.

Kind regards

Rated 4 out of 5 stars

I ordered two bundles

I ordered two bundles, we had some issues with delivery but thus has now been resolved. The vape pens are fantastic. Mixed Berry is my favourite. Thank you

December 17, 2020
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Reply from treetvapours.com

Hi Gemma,

Apologies for your experience, I have passed this on to the relevant team. Somebody will be in contact with you ASAP.

Kind regards

Rated 1 out of 5 stars

Received the wrong product

Received the wrong product - not even close to what I had ordered. Have reached out twice to Treet but still have yet to receive a response.

December 14, 2020
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Reply from treetvapours.com

Hi Fiona, we dont seem to have any email from you regarding your order. Our customer service team will be in touch regarding this.

Kind regards

Rated 1 out of 5 stars

Product was delivered to thee incorrect…

Product was delivered to thee incorrect address

December 14, 2020
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Reply from treetvapours.com

Hi Jalpa,

The product was delivered to address we have on record as the shipping address and we have th tracking that states this. Can you please contacted us to clarify this. Kind regards

Rated 2 out of 5 stars

missing products

I ordered two mixed berry disposable vape pens to try not only did delivery take long but I also never received two I only got one in the package. I got in contact with the company and I never got a response. Disappointing service. Paid for two and only received one.

December 8, 2020
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Reply from treetvapours.com

Hi Liz,

Sorry to hear about your delivery experience, Please accept our sincerest apologies.
Our customer service team will be in touch regarding a replacement item.

Kind regards

Rated 5 out of 5 stars

Good choice of CBD products.

Good choice of CBD products.

I would recommend the starter kits for anyone new to the scene as good value and a good 'in'.

Also the PASO gummies taste AMAZING!

December 1, 2020
Unprompted review
Rated 5 out of 5 stars

High standard product

Your liquids are very high quality and are the only ones that I can vape for others leave my throat very dry and then a dry mouth and cough too, your don't give me any of those side effects and you have good range of flavours and my anxiety is feeling better of late, thank you.

November 26, 2020
Rated 5 out of 5 stars

Cracking service

Cracking service, quick delivery and good quality products. I had purchased a little twin pack to test out the waters. They literally lasted so long, nice buzz and no negatives from what I can see. Fantastic fast service thankyou and the gummies are brilliant

November 25, 2020
Unprompted review

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