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Trek Travel Reviews 

265
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 246 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally knowledgeable, supportive guides and the top-quality bikes provided during their exciting adventures. Travelers also highlight the exceptionally well-planned routes, delicious food, and stunning scenery that make each active vacation truly memorable and rewarding. Some reviewers were not happy with minor challenges such as adjusting to specific bike types or navigating routes when riding separately at slightly different speeds. Consumers occasionally noted that these small hurdles required extra attention, suggesting that clearer trail descriptions and better group accommodations could further improve the overall journey for everyone involved.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are consistently knowledgeable,... See more

Service

Consumers find service to be positive, highlighting exceptional care and attention to detail from the guides.... See more

Holidays

Customers report wonderful and enthusiastic experiences with their holidays, consistently calling them the... See more

Product

Clients share positive opinions on product quality, highlighting top-of-the-line and well-maintained... See more

User experience

Reviewers highlight positive aspects of user experience, praising the thoughtfully planned routes, incredible... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was great! The whole experience! The guides that Trek provides insure you have a wonderful adventure from making sure all your needs are met, to insightful information about the culture and... See more

Rated 5 out of 5 stars

The trip was as advertised, a true "level 2" activity level with a few days for a few more miles. This accuracy in advertising was important to me. The guides were outstanding, concerned about we... See more

Rated 5 out of 5 stars

Just finished our fifth climbs of the _____ trip with Trek Travel. Slovenian Alps this time. As before, a fantastic way to explore a country’s small towns, backroads, and scenery. Other guests have... See more

Rated 5 out of 5 stars

Sara and Thomas made our Tour de France Femmes trip the trip of a lifetime by thinking of our every need as we climbed the legendary Mount Ventoux not just once, but twice! They not only made sure th... See more


Company details

  1. #25 of 81 best companies in Tour Operator
  2. #7 of 19 best companies in Cultural Tours Provider
  3. #4 of 17 best companies in Sightseeing Tour Agency
  4. #2 of 3 best companies in Sport Tour Agency
  5. #10 of 29 best companies in Tour Agency
  6. #46 of 202 best companies in Travel Agency

About Trek Travel

Written by the company

Trek Travel is one of the world's leading active vacation companies, with over 25 years crafting unforgettable cycling and hiking vacations. We design and guide premium trips across more than 30 countries — including Italy, France, Spain, Portugal, Japan, the United States, New Zealand, Chile, and beyond. Whether you're a seasoned cyclist or lacing up for your first guided hike, there's a Trek Travel trip made for you.

Every trip is fully supported and inclusive: World-class Trek bikes, expert local guides, handpicked boutique hotels, daily breakfasts, select meals, a dedicated support van, and seamless logistics — so you're free to ride or hike without a second thought about the details.

Trips for every type of traveler: We offer guided road cycling, gravel, mountain biking, e-bike, hiking and walking, ride camps, self-guided, private, and custom trips— designed for every ability level, from first-time travelers to seasoned athletes. Planning something special? Our private trips are perfect for milestone birthdays, family reunions, and group getaways.

Destinations across six continents: Browse our full lineup of trips spanning Europe, North America, South America, Asia, Africa, and beyond — from the mountain passes of the Alps and Dolomites to the vineyards of California and the back roads of Morocco.

Awards and Accreditations: Recognized 6 times as a Travel + Leisure World's Best Tour Operator. As an Official Tour Operator of the Tour de France and partner of Team Lidl-Trek, we offer exclusive race access and VIP experiences to the world's greatest cycling events.

Discover what makes Trek Travel different →

Contact info

4.9

Excellent

TrustScore 5 out of 5

265 reviews

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4.9

All reviews

(265)

265 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff and guides at TREK travel…Tbeyond expectatins

The staff and guides at TREK travel always go out of their way to support their customers. Unfortunately on our last trip, my husband had an accident. The guide stayed with with my husband and interpreted for him and stayed in contact with the doctors so we knew at all times what was happening. Both Guides went above an beyond. They made sure that I was able to visit my husband and made transportation arrangements.
In addition, the two trips we have made in Europe with TREK, the routes have been fantastic and the experiences world class.

July 3, 2026
Rated 5 out of 5 stars

Gorgeous countryside riding.

A truly unforgettable bike tour through the landscapes of Tuscany and Umbria. Every day offered breathtaking scenery, quiet country roads, hilltop villages, and incredible food and wine. The routes were well planned, the accommodations were excellent, and the experience balanced adventure with relaxation. A fantastic way to discover the beauty of central Italy. I would highly recommended!

June 21, 2026
Rated 5 out of 5 stars

Excellent trip

It was an absolutely stunning trip through some of the most beautiful country I've ever seen. The guides were amazing, and the rides couldn't have been better!

July 3, 2026
Rated 5 out of 5 stars

Trek travel knows customer service

Trek travel knows customer service. More importantly the guides on our tour understand relationships. I told my husband and friends that it was like we were at adult summer camp and it was the best time ever!

June 14, 2026
Rated 5 out of 5 stars

First time trek travel - I’ll be back for more!!

A fabulous trip! The routes were well planned, the food and experiences were excellent, and I can’t say enough good things about our guides. I would sign up for any trip that Zach and Warren are leading. Top-notch guys. Kept our bikes running smoothly, the aid stations fully stocked, and were full of positivity. Kudos! We will be back for more!

July 3, 2026
Rated 5 out of 5 stars

Great rides

Great rides! Great food! Great guides! The perfect blend. Can't wait for our next trip.

July 3, 2026
Rated 5 out of 5 stars

This is our 2nd Trek Travel tour and…

This is our 2nd Trek Travel tour and Trek produced another winner! Trek curated amazing routes with stunning scenery! My millennial nieces took forever to ride since they stopped every turn to take stunning pictures. We also loved the non-bike excursions. Both of the hotels had stunning views of fjords. Highly recommend Trek Travel for bike adventures! Love experiencing a country on bikes.

June 21, 2026
Rated 5 out of 5 stars

Unforgettable!

No words can describe the beauty and fullness of life that we just experienced during our biking tour with Trek Travel. Our guides, Alex, Natalie and Emile were phenomenal. All the behind the scenes work they did, with attention to every detail, truly made this a trip of a lifetime. The biking itself was breathtaking, coupled with the experiences - coffee stops, deliziosa lunches and dinners at the most gorgeous off-the-beaten-track trattorias, gelato to cap off our rides, and the highlight, pasta making deep in the vineyards of the Tuscan countryside. The hotels that we stayed at were absolutely stunning, and we delighted in the camaraderie we developed with the other riders on the trip. Although our bodies are welcoming the relief from daily riding, we are so sad that it is over. Until the next adventure - grazie mille @trektravel !! #trektravel

July 3, 2026
Rated 5 out of 5 stars

Trek Travel made our ride great

Trek Travel made our ride great. The guides were fantastic, the hotels and meals very nice, and the routes mostly good for our rider level. This was our second trip with them, already thinking about next year

July 9, 2026
Rated 5 out of 5 stars

Utah - Brice and Zion tour

It was a part of the country that I have never been to before. I didn't know what to expect. The scenery was spectacular, the hire bikes and roads excellent, and our guides were really fantastic, catering for our every need.

May 24, 2026

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