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Rated 1 out of 5 stars

I made an order two weeks ago and I still haven’t received my order. I have tried to contact them and I can’t get any response.

Rated 2 out of 5 stars

Unfortunately the bristles fall off of the brush with a bit of pressure, however it is the softest brush so maybe I should have expected it.

Company replied

Rated 5 out of 5 stars

My customer experience has been top notch from start to finish. I had a very helpful member of staff sort out my enquiry about my delivery, after it being delayed by the couriers. Prompt, helpful and... See more

Rated 5 out of 5 stars

So far so good. I have ordered a brush order number 1688. I have received conformation of them receiving the order but havent dispatched it yet…. Update I placed the order on Tuesday and today is... See more

Company details

  1. Hair Product Store

Written by the company

The home of high quality brushes.


Contact info

2.9

Average

TrustScore 3 out of 5

43 reviews

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Rated 4 out of 5 stars

Nice brush

Nice brush. I like the wooden handle it brushes my hair nice. I love the bristles. Its only a pity the handle wasn't made in the black effect or longer like the other brushes. Overall a nice brush

May 7, 2021
Rated 2 out of 5 stars

Unfortunately the bristles fall off of…

Unfortunately the bristles fall off of the brush with a bit of pressure, however it is the softest brush so maybe I should have expected it.

March 4, 2021
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Reply from Tremaire

Hi Nate,

Thank you for leaving a review. We are sorry that you are not happy with your soft brush.

This shedding of the blonde bristle is expected to happen and it is completely normal. Blonde bristle are thinner and a lot more fragile than brown and black boar bristle so it will naturally shed more easily.

For this specific reason, we ensure that our soft brushes are overstuffed with more bristle than usual to compensate for the potential shedding.

However, significant shedding should only last for the first few weeks if the brush is handled with care.

We want to make sure that you understand how our brushes work and see where we can help you further. Please email me at contact@tremaire.com for more information.

Best Wishes,

Dami

Rated 5 out of 5 stars

Looks and feels premium!

The brushes came so quick. Look and feels so premium! Not only is it something that I already feel is helping my waves but something I can show people and flex.

February 26, 2021
Unprompted review
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Rated 5 out of 5 stars

Brushes are top quality

Brushes are top quality. Probably the best brushes I’ve purchased. Amazing customer service too. Had a problem with my brush and they sent me a new one within 2 days.

February 11, 2021
Unprompted review
Rated 5 out of 5 stars

Best brush!!

Been using their brush for over a year now and i got to say it has never failed me. Amazing brand and quality brushes

February 7, 2021
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Rated 5 out of 5 stars

worth its price!

it is honestly such a wonderful brush with amazing quality. it leaves my hair so sleek and i don’t have to worry about the bristles coming off 🙌🏾

January 6, 2021
Unprompted review
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Rated 5 out of 5 stars

Great company

Good brush, great value for money and arrives quickly easy to communicate not a bad word can be said. Will defo be ordering again.

January 4, 2021
Unprompted review
Rated 5 out of 5 stars

Best looking and feeling brush I’ve owned.

This company definitely provides what it claims to. Quality brushes, enriching brushing experiences. All 3 brush strengths are well made and designed which are not only aesthetically pleasing but also very comfortable for long periods of brushing if you’re someone trying to get waves.

January 4, 2021
Unprompted review
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Rated 5 out of 5 stars

I have had this brush for a while now

I have had this brush for a while now. The design is still intact and it’s quite easy to clean. I have the soft bristle brush which I use on my edges. It definitely does the job!

January 4, 2021
Unprompted review
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Reply from Tremaire

Thank you for the lovely feedback👌🏾

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