Communication and the team is great, if you have any questions everytime some of the team members pick up the phone and answer you all questions.
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Everything went perfectly! Great communication and very friendly staff. Delivery was very professional. Unfortunately, a few tiles were broken, but replacements were provided quickly and free of charg... See more
Company replied
We are very satisfied with our purchase. The tiles arrived safely and are absolutely beautiful. The customer service was very helpful, patient, and professional throughout the entire process. They ans... See more
Company replied
Very good and competent service. We checked their showroom and ordered 10 different tiles via phone later on. Contact via phone was perfect! As the tile company mixed up an order, everything was corr... See more
Company replied
Company details
- Tile Store
- also in
- Decoration and Interior Design Store
- Flooring Store
- Natural Stone Supplier
- Natural Stone Wholesaler
- Stone Supplier
Written by the company
Trendfliesen.com, Seit über 20 Jahren sind wir als Fliesen-Fachhandel und Fliesenleger Meisterbetrieb in Südtirol tätig. Dank unseren guten Beziehungen zu den renommierten Herstellern beliefern wir seither Kunden in ganz Europa mit Markenfliesen. Auf trendfliesen.com findest Du aktuelle Markenfliesen 1. Wahl. IHR UNTERNEHMEN AUS SÜDTRIOL
Contact info
Kalterer Moos 15 , 39052, Kaltern, Italy
- +39 3312892090
- info@trendfliesen.com
- www.trendfliesen.com
4.5
Excellent
357 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Its a perfect store to buy tiles
Communication and the team is great, if you have any questions everytime some of the team members pick up the phone and answer you all questions.
October 26, 2026
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Everything went perfectly
Everything went perfectly! Great communication and very friendly staff. Delivery was very professional. Unfortunately, a few tiles were broken, but replacements were provided quickly and free of charge. Top service as always!
July 22, 2026
Reply from Trendfliesen
Thank you so much for your kind feedback! 😊 We’re delighted to hear that you were happy with our service and that everything went smoothly. We truly appreciate your trust and look forward to working with you again! 💛
We had a slight delay with one of the…
We had a slight delay with one of the shipment. But the team was supportive and responsive. Recommended.
September 25, 2026
Reply from Trendfliesen
Thank you very much for your kind review! 😊 We’re sorry for the slight delay, but we’re glad our team could assist you. We truly appreciate your recommendation!
Everything was fine
Everything was fine. Ultimately, the goods were delivered faster than expected. Unfortunately, communication from the delivering carrier was poor.
September 21, 2026
Reply from Trendfliesen
Thank you for your positive feedback! We're glad your order arrived faster than expected. We're sorry to hear that communication from the carrier was disappointing, and we appreciate you bringing this to our attention.
Your Trendfliesen Team
fast and professional
tile came faster than expected, flexibility of deluvery great, very professional handling, tiles well protected from company to doorstep
August 26, 2026
Reply from Trendfliesen
Thank you for your great feedback! We’re happy to hear that you were satisfied with the fast delivery, flexibility and the service. We truly appreciate your recommendation!
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Very professional company with excellent service.
Everything was handled smoothly and professionally, and the delivery arrived exactly on the date promised. We are very happy with the experience and can only give our warmest recommendations.
Ida from Denmark
August 20, 2026
Reply from Trendfliesen
Dear Ida,
Thank you very much for your kind words and warm recommendation! We are delighted to hear that you were happy with our service and that everything went smoothly from start to finish.
It was a pleasure assisting you, and we truly appreciate your trust in our company. We hope to have the opportunity to work with you again in the future.
Warm regards from South Tyrol,
The Trendfliesen.com Team
Great Customer service and speed
Great Customer service and speed.
Good product and until now High quality.
July 21, 2026
Reply from Trendfliesen
We’re delighted to hear that you’re happy with our customer service, handling and the quality of the recieved products.
It’s great to know that you’ve had such a positive experience with us. We truly appreciate your trust and hope you continue to enjoy your tiles!
We got damaged few tiles due cargo…
We got damaged few tiles due cargo company and We got instead another new tiles without delivery costs.
July 20, 2026
Reply from Trendfliesen
Thank you for your 4-star review! We’re sorry that a few tiles were damaged during transport, but we’re glad we could resolve the issue quickly and provide replacement tiles at no additional delivery cost.
We hope you enjoy your tiles and thank you for choosing us!
Very good and competent service
Very good and competent service. We checked their showroom and ordered 10 different tiles via phone later on. Contact via phone was perfect! As the tile company mixed up an order, everything was corrected by Trendfliesen within 2 weeks.
Thanks!
July 22, 2026
Reply from Trendfliesen
Thank you very much for your kind review! We’re delighted to hear that you were happy with our service and that you had such a positive experience with our team.
We’re especially glad we could resolve the issue with the mixed-up order quickly and to your satisfaction. It was a pleasure assisting you with your selection of tiles, and we hope you’re enjoying the results!
We truly appreciate your trust and look forward to welcoming you again in the future.
Best wishes from South Tyrol,
Your Trendfliesen Team
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Found the tiles at Trendfliesen with…
Found the tiles at Trendfliesen with 50% discount. Shipping to the Netherlands no problem, shippingcosts according total weight. Delivered within 2 1/2 weeks. No damage so I'm a happy customer. Thank you team Trendfliesen!
July 22, 2026
Reply from Trendfliesen
Thank you so much for your wonderful review! 😊 We’re delighted to hear that you found your tiles and that everything went smoothly with the delivery to the Netherlands.
We really appreciate your trust and your kind words. Enjoy your new tiles, and we hope to welcome you back to Trendfliesen in the future!
Best wishes from South Tyrol,
Your Trendfliesen Team
Great experience
Great experience. They promptly informed me of delivery delays and suggested alternatives. Changing the order via email was easy, price adjustment went through without issues, and they responded promptly every time.
July 27, 2026
Unprompted review
Reply from Trendfliesen
Thank you so much for your wonderful review! 😊 We're delighted to hear that you appreciated our communication and that changing your order was quick and hassle-free. Keeping our customers informed and finding the best possible solution is always our goal. We truly appreciate your trust and hope to welcome you back again soon! 💚
Disappointing experience, but good service afterwards
A disappointing delivery experience, but good customer service afterwards.
According to the tracking, our tiles had been at the distribution centre since 10 July. The planned delivery date was 16 July, but nothing was delivered and we received no information about the delay.
We had to contact Trendfliesen several times, as we could not reach the transport company directly. The communication about the delay was very limited. The tiles were eventually delivered on 4 August, but without any prior notice: they simply showed up.
We paid €460 for delivery, so we expected a much better service from the transport provider. We do appreciate that the tile company handled our complaint well. Our main disappointment is therefore with the transport company and the lack of communication.
July 28, 2026
Unprompted review
Reply from Trendfliesen
Thank you for taking the time to share your feedback.
We sincerely understand your frustration and are very sorry that your delivery has been delayed. We also understand the inconvenience this has caused, especially as you had already scheduled your tiler based on the planned delivery date.
Unfortunately, the delay was caused by a severe backlog at the carrier's distribution terminal in Belgium. Throughout this period, we have been in continuous contact with the carrier and have passed on every update we received as quickly as possible. Regrettably, the carrier has been unable to provide a confirmed delivery date due to the ongoing congestion.
Please be assured that both we and the carrier are continuing to monitor your shipment closely and are doing everything possible to ensure that it is delivered as soon as possible.
We fully appreciate that this situation did not meet your expectations, particularly considering the transport costs. While the circumstances were unfortunately beyond our direct control, we have remained committed to supporting you and actively following up with the carrier until the shipment is successfully delivered.
We also understand your concerns regarding the transport costs and are currently reviewing your request together with the shipping company to determine whether any goodwill solution may be possible.
We sincerely apologize for the inconvenience and thank you for your patience and understanding.
I can HIGHLY recommend Trendfliesen
I can HIGHLY recommend Trendfliesen. They are professional, their customer service is NOT some crappy AI but very competent and friendly HUMANS. Their products are of a very high quality and they tell you the TRUTH about when your tiles will arrive. All in all - don't buy your tiles elsewhere, Trendfliesen is professional on ALL levels. Very good experience.
June 18, 2026
Reply from Trendfliesen
Wow – thank you so much for this amazing review! 🤩
Your kind words really made our day. We're especially happy that you appreciated our customer service, our honest communication about delivery times and of course, the quality of our tiles. 😊
Thank you for putting your trust in us and for recommending us so enthusiastically!
We hope you enjoy your new tiles for many years to come, and we're always here if you need us again. 🏡✨
Bist regards from South Tyrol
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Reply from Trendfliesen
Thank you for your positive feedback! We are very pleased to hear that everything went smoothly. We appreciate your trust and look forward to welcoming you again in the future.
Beautiful tiles and excellent customer service
We are very satisfied with our purchase. The tiles arrived safely and are absolutely beautiful. The customer service was very helpful, patient, and professional throughout the entire process. They answered all our questions and kept us informed about the order status. We highly recommend Trendfliesen and would happily order from them again. Thank you very much!
June 25, 2026
Unprompted review
Reply from Trendfliesen
Thank you very much for your wonderful feedback! We are delighted to hear that you are happy with your tiles and that they arrived safely. It is great to know that our customer service team was able to support you throughout the process and provide the information you needed.
Thank you for your recommendation and your trust. We would be happy to welcome you again for your next project!
Great experience
Transparent, trustworthy purchase process. Clear notifications about the shipping status. In time delivery. Absolutely recommendable.
May 18, 2026
Reply from Trendfliesen
Thank you very much for your kind review! 😊 We’re delighted to hear that you had a great experience with us and appreciated our transparent process, shipping updates, and timely delivery. Your recommendation means a lot to us. We hope to welcome you back again soon!
I ordered tiles 2 month ago
I ordered tiles 2 month ago, they arrived quickly but the pallet was totally broken in the truck so i refused the tiles. Since then, i wait … apparently the shopping Company had to contact me shortly, it was 2 weeks ago … still waiting for my tiles :(
April 21, 2026
Reply from Trendfliesen
Thank you for your review.
We are sorry to hear about your experience. However, until your review was published, we had not been informed about this issue and were therefore unable to investigate or assist with the situation.
We kindly ask you to contact us directly by email with your order details. Unfortunately, communicating only with the shipping company is unlikely to resolve the matter. As the carrier has no direct contractual relationship with you, customer inquiries are often not forwarded to us, which can result in important information not reaching our team.
Once we receive your email, we will immediately review the case and work with the carrier to clarify what happened and arrange a suitable solution as quickly as possible.
We look forward to hearing from you and resolving this issue together.
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The Price and Qualiti
May 18, 2026
Reply from Trendfliesen
Thank you for your positive review!
We’re delighted to hear that you were satisfied with both the price and the quality of our products. Providing great value and high-quality products is always our goal, so your feedback means a lot to us.
Excellent customer experience from start to finish
Excellent customer experience from start to finish.
Ordering tiles online from another country can sometimes feel risky, but Trendfliesen made the whole process easy and worry-free.
Communication was outstanding throughout the entire process – I was always kept informed about the status of my order, and every question was answered promptly and professionally. The tiles arrived quickly, very well packed, and in perfect condition.
I also appreciated that Trendfliesen included an extra tile in the shipment, which was a very thoughtful touch.
Even including international shipping to Hungary, the overall price was lower than comparable local offers. In addition, the delivery was faster than expected – a local supplier quoted a lead time of around three weeks, while my order from Trendfliesen arrived in just over two weeks.
I am extremely satisfied with my purchase, would gladly order from them again, and can highly recommend them to anyone looking for quality products and reliable service.
May 28, 2026
Unprompted review
Reply from Trendfliesen
Thank you so much for your detailed and wonderful review!
We are truly delighted to hear that your experience with us was excellent from start to finish. Ordering from another country can indeed feel uncertain, so it means a lot to us that we were able to make the process easy, transparent, and worry-free for you.
Your kind words about our communication, customer service, packaging, and delivery are greatly appreciated. We believe that keeping our customers informed throughout the entire process is essential, and we're pleased that this made a positive difference to your experience.
We're also happy to hear that your order arrived safely and faster than expected. Knowing that we could offer both a competitive price and reliable international delivery to Hungary is especially rewarding for our team. And we're glad the extra tile was appreciated—it’s our way of helping ensure a smooth installation process.
Thank you again for your trust, recommendation, and support. We hope you enjoy your new tiles for many years to come and look forward to serving you again in the future!
Best regards,
Your Trendfliesen Team
competitive pricing but poor experience
While pricing is very competitive, I had very poor experience. First delivery received with broken tiles (reimbursed), second delivery received with broken tiles (to be replaced), third delivery the sending via DSV got lost and was not delivered on the appointment date. Lastly, replacement seems not to be according to the number of broken tiles. Communication by the logistic department of the company is poor and could be improved.
April 21, 2026
Reply from Trendfliesen
Thank you for your feedback.
We sincerely regret the difficulties you experienced with your order. Unfortunately, this shipment was affected by several unforeseen events, which is clearly an exceptional situation and not representative of our usual service standards.
Given the repeated damage incidents on deliveries to your location, we suspect that the local depot of the carrier may not have handled the goods with the required level of care. Nevertheless, we take full responsibility for supporting you throughout the process and remain committed to resolving the matter.
Please note that whenever replacement goods are required due to transport damage, the products must be dispatched again directly from our warehouse. As a result, the delivery time for each replacement shipment is unfortunately similar to that of a new order.
We understand your frustration regarding the delays and communication, and we appreciate your patience while we continue working towards a complete resolution of your case.
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