Tres Energy Limited Reviews 264

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 162 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the professional and helpful staff who provide excellent service. Customers are very happy with the product and the efficient installation process, noting significant improvements and savings. The customer service is consistently highlighted as exceptional, with many appreciating the detailed explanations and ongoing support provided. However, some people were dissatisfied with the after-sales service, experiencing slow responses or issues with faulty equipment. A few other people also felt that representatives were overly persistent during visits, extending their stay and pushing for decisions.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising the professionalism, knowledge, and... See more

Service

Customers consistently note positive experiences with service, praising the professional and efficient work... See more

Product

Clients share positive opinions on product, with many expressing satisfaction with the system's performance... See more

User experience

People report positive experiences with user experience, highlighting the efficient and glitch-free... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and support received... See more

Reviews shaping this summary

Rated 5 out of 5 stars

At last a company which is thinking of its customers by putting the car of all the equipment under ‘one roof’. Too many companies are happy to take my money and then not give any after service.... See more

Rated 5 out of 5 stars

Had Mark from Tres energy visit us in February to do an assessment. We liked all that he discussed in depth and had pylons installed and our energy costs are going down . We are having 2 more to s... See more

Rated 5 out of 5 stars

Customer service has been nothing but amazing, on the 22nd of December at 6pm we had an alarm light on our system, we called the office and spoke to Laura who dealt with the issue brilliantly for us... See more

Rated 5 out of 5 stars

Mark has been very very helpful, has lowered my electricity bill enormously. I did have to have extra batteries however the difference has been great. I believe in tres energy and have full trust in t... See more


Company details

  1. Solar Energy Company
  2. Electric Utility Company
  3. Energy Supplier

Written by the company

We are a family run business with a combined 30 years of experience in renewable energy products and home improvement. We work to keep up to date with current product release to ensure our customers receive the best systems available. Our main goal is to take care of our customers, we offer a 24 hour phone service if they’re having any issues and we monitor their systems to make sure things are working correctly. Many times we have found issues before customers and resolved it free of charge. Our team take pride in their service, from the first conversation up until installation and follow up after. We make sure our installation team are quick and efficient.


Contact info

4.9

Excellent

TrustScore 5 out of 5

264 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The fitters were really nice and tidy

The fitters were really nice and tidy, they worked very hard and efficient. The battery system is running perfectly and giving us much lower running cost. Riz the assessor have explained the system thoroughly and we are getting the full benefits.

June 3, 2026
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Rated 4 out of 5 stars

A bit too long

Their rep came to see my husband and I a few nights ago. He sat with us for over 3 hours, which was very tiring. We are both in our 80s and my husband is not well and found this too much. However, I spoke to the company about this and they were very apologetic and said that the young man in question would recieve more training to ensure he didn't repeat his mistake and be more sympathetic to the people he visited. Well done, Tres Energy.

May 19, 2026
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Rated 5 out of 5 stars

Had Mark from Tres energy visit us in…

Had Mark from Tres energy visit us in February to do an assessment.
We liked all that he discussed in depth and had pylons installed and our energy costs are going down .
We are having 2 more to store the energy produced further and they offer premium protection package which is reassuring for the future.

May 27, 2026
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Rated 5 out of 5 stars

At last a company which is thinking of…

At last a company which is thinking of its customers by putting the car of all the equipment under ‘one roof’. Too many companies are happy to take my money and then not give any after service.

Good professional service from all company employees, thank you Mark.

Charging overnight with Utility Warehouse and bills have dropped significantly. Glad to have the premium protection package in place with tres energy.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Mark and Solar Edge

Mark, through his knowledge, has enabled to improve our renewable system. Mark explained the technical sides and the financial aspects in detail.

The previous installation work was carried out in a very efficient manner. The installers knew their job and did it well.

This has encouraged us to move our system on to Solar Edge system

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with the product and we can…

Very happy with the product and we can see the benefit. Cannot fault the team at Tres Energy, Riz the assessor was great and not pushy. The installer work efficiently and didn’t stop. Will recommend them to my neighbours

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Mark was brilliant

Mark was brilliant, he went through everything in detail. When through octopus go and how the system works, we are looking forward to seeing the savings. The installation was amazing last time and we are confident they will be great again.

May 20, 2026
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Rated 5 out of 5 stars

We are very pleased with the reduction…

We are very pleased with the reduction of our electricity bills. Riz was very clear and thorough in his explanations, very knowledeable. He clearly believes in the product. Install team worked swiftly and politely. We do not regret this investment. Highly recommend.

May 20, 2026
Unprompted review
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