Tres Energy Limited Reviews 

322
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 181 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for providing clear explanations and helpful guidance throughout the installation process. People are consistently very pleased with the efficient service and the overall performance of the new systems, which successfully reduce home energy costs. Some people also felt that the digital monitoring tools provided great visibility into their daily energy generation and savings. Customers appreciate the ongoing support and thorough after-care provided by the team long after the initial setup is complete. Reviewers also noted that switching to new energy tariffs was handled smoothly and professionally by staff.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting they are helpful, polite, and very informative.... See more

Service

People report positive experiences with service, highlighting professional and efficient installations.... See more

Product

Consumers find product to be positive, highlighting high satisfaction with the renewable energy technology... See more

User experience

Users describe positive interactions with user experience, highlighting helpful staff who explain the system... See more

Customer service

Customers had positive experiences with customer service, noting great advice and support over the years.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Riz couldnt be more helpful, really passionate and good at explaining the system to us. We are already benefiting a lot from the new system and we can see it from the monitoring how much our solar has... See more

Rated 5 out of 5 stars

Customer service has been nothing but amazing, on the 22nd of December at 6pm we had an alarm light on our system, we called the office and spoke to Laura who dealt with the issue brilliantly for us... See more

Rated 5 out of 5 stars

At last a company which is thinking of its customers by putting the car of all the equipment under ‘one roof’. Too many companies are happy to take my money and then not give any after service.... See more

Rated 5 out of 5 stars

The install team arrived on time and fitted the equipment correctly. The guys cleaned up after themselves. The monitoring on the battery allows us to see if our investment was paying us back, that s... See more


Company details

  1. Solar Energy Company
  2. Electric Utility Company
  3. Energy Supplier

Written by the company

We are a family run business with a combined 30 years of experience in renewable energy products and home improvement. We work to keep up to date with current product release to ensure our customers receive the best systems available. Our main goal is to take care of our customers, we offer a 24 hour phone service if they’re having any issues and we monitor their systems to make sure things are working correctly. Many times we have found issues before customers and resolved it free of charge. Our team take pride in their service, from the first conversation up until installation and follow up after. We make sure our installation team are quick and efficient.


Contact info

4.9

Excellent

TrustScore 5 out of 5

322 reviews

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4.9

All reviews

(322)

176 reviews in the last 12 months

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Rated 5 out of 5 stars

A company that gives us peace of mind,

We have regular and positive contact from Tres Energy that gives us peace of mind.
Any problems have been promptly recified, not that there have been many!
Long May this service continue.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Tres Energy Review Visit

Mark came to visit us for our review of our Luxe system. Everything is working well, and we’re powering our home and car mostly from our solar panels and battery system. As usual Mark was very thorough and offered us good advice. Highly recommended

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great savings with Tres Energy’s LuxPower…

Having now used Tres Energy’s LuxPower and Hanchu solar capture system since 2022, I am confident in confirming the products as first class, easy to manage via an App and saving way more than we anticipated. Mark has just carried out a system check and we are happy that we are currently using near to 90% of our own solar and battery power. The bonus of the system is the Emergency Power Supply that can keep a selected circuit powered up during a power outage. With a full BEV and a PHEV vehicle linked to the Intelligent Octopus Go tariff, the partnership with Tres Energy’s solar capture system really makes a great deal of sense.

July 28, 2026
Unprompted review
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Rated 3 out of 5 stars

Lots of good here

Lots of good here: Mark, their 'salesman' is excellent and Mark, who did the installing is also excellent. But the management can be brusque and check your contract VERY carefully.

July 9, 2026
Unprompted review
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Rated 5 out of 5 stars

On time for installation

On time for installation, cannot fault this company, Mark has done our review today and we have moved onto octopus go. Loft installation went brilliantly, the installer was very friendly, and nothing was too much trouble. He must of been very hot up there but never complained.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Installation went well

Installation went well. The guys were efficient and cleaned up after themselves.

Riz was very pleasant and explained things thoroughly. Now our system is charging overnight and lowering our electric bills. Very satisfied with Tres

July 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Mark has been with us the whole time

Mark has been with us the whole time, through initial installation, our queries, and regular monitoring. Our electricity bill has gone down substantially. We are very happy with the product and the service.

July 2, 2026
Unprompted review

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