Online orders arrive as specified. Website is easy to navigate and a simple process to follow through to payment. In store staff are knowledgeable and very helpful
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The Wimbeldon store couldn’t have been more helpful They helped me find a style of jeans I would never have picked myself, which I loved I ordered online as the store returns policy didn’t work f... See more
2 working days after purchasing my order I still had no indication as to when it was going to be shipped. Had to call and email to ascertain that the jeans I’d ordered were still trying to be located... See more
Really pleased with my matching colourful standard tracksuit. I have knocked one star because the descriptions didn’t quite match the colourful standard website. I could tell that it was the women’s s... See more
Company details
Information provided by various external sources
Trilogy clothing is handpicked by our expert stylists to make you look great and feel better. Shop our new season styles online with free UK delivery.
Contact info
United Kingdom
- trilogystores.co.uk
4.2
Great
411 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Great service
Online orders arrive as specified. Website is easy to navigate and a simple process to follow through to payment.
In store staff are knowledgeable and very helpful
June 24, 2026
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The Wimbeldon store couldn’t have been…
The Wimbeldon store couldn’t have been more helpful
They helped me find a style of jeans I would never have picked myself, which I loved
I ordered online as the store returns policy didn’t work for me
June 24, 2026
Item sent to me with security tag still…
Item sent to me with security tag still attached, perfunctory apology provided, return not expedited.
June 24, 2026
Excellent online shopping experience
Excellent online shopping experience. Product sizing and styling informative. Perfect speedy delivery thank you.
June 24, 2026
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Paige Jeans
2 working days after purchasing my order I still had no indication as to when it was going to be shipped. Had to call and email to ascertain that the jeans I’d ordered were still trying to be located (?!) . However, by the 4th day they had been ‘found’ and shipped and in the end arrived very speedily. My beef would be the absence of communication not with the product itself.
May 27, 2026
10 days and no update on sending the…
10 days and no update on sending the item. Called and was told would be sent yesterday. Nothing. Called again a couple of times and left voicemails. Still no communication. Called again. No one seemed to know about the order. After several calls was told the item has been lost and I would be refunded. Shocking service - both the error and the fact that it was left to me to keep chasing. Our local store is great. Shame about the online service.
March 29, 2026
Never got the order confirmation via…
Never got the order confirmation via email, just a credit back to my account with no other details.
December 26, 2025
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Old fashioned boutique shop.
The quality of clothing is great.Online shopping is easy with quick delivery.I’m always pleased with my purchases.
December 26, 2025
Always a pleasure to shop at Trilogy
Always a pleasure to shop at Trilogy. Special mention to lovely staff in Wimbledon village!
December 26, 2025
My go-to retailer
Fantastic range of products and consistently excellent service from Trilogy Stores.
October 27, 2025
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I was delighted with my purchase
I was delighted with my purchase.
A high quality and stylish jacket that was reasonably priced.
Customer Services were polite and responsive.
November 24, 2025
Makes such a difference having face to…
Makes such a difference having face to face stores. Also you see a lot more in person that you miss online.
November 24, 2025
Marvellous DaisyvHad to speak to customer service or…
Had to speak to customer service or shop Daisy she was so helpful polite courteous absolute asset to Trilogy
November 24, 2025
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Very friendly and helpful.
September 25, 2025
Super prompt delivery and returns
Super prompt delivery and returns. Always great service
August 27, 2025
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