Trinity Financial Reviews 872

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and supportive attitude, making complex processes feel stress-free. People frequently highlight the exceptional customer service, noting the personalized and understanding approach they received. The service provided is often described as outstanding, with consumers appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, even for those with complicated situations or who are first-time buyers.

What people talk about most

Staff

Customers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Service

People report positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the professionalism,... See more

Response time

Reviewers consistently mention positive feedback about response times. Customers frequently highlight the... See more

User experience

Consumers consistently report a positive user experience, highlighting the clear explanations and supportive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As FTB the whole house buying process is quite daunting, however the team at Trinity (Luisa + Daniel) made it as stress free as possible. Always happy to talk me through what was needed and why, and m... See more

Company replied

Rated 5 out of 5 stars

I’ve had the smoothest mortgage process all thanks to Joshua! From start to finish, he made everything feel so simple and stress-free. He was always clear, professional, and quick to answer any questi... See more

Company replied

Rated 5 out of 5 stars

I quite literally found Trinity Financial by doing a google search and it has by far been the smoothest mortgage advisory experience I've had till date. Tyler took the time to not only understand my c... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Situated on Upper Street in Islington, Trinity Financial provide financial advice tailored to your needs. You will benefit from our expert knowledge and professional service whether you are a first-time buyer, a professional buy-to-let investor looking to build a property portfolio, or seeking funds for a multi-million pound property. You can be assured that, with our wealth of experience, your mortgage application will be in safe hands.


Contact info

4.9

Excellent

TrustScore 5 out of 5

872 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

So easy to do business with.

So easy to do business with. My new mortgage fix was sorted quickly and efficiently with the minimum of fuss.

November 1, 2024
Unprompted review
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Reply from Trinity Financial

Hi Mike, thank you for the five-star review! Best wishes, Aaron at Trinity Financial

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Rated 5 out of 5 stars

Great experience with Trinity…

I had a great experience with Trinity Financial. I had a complicated profile with limited options for a mortgage, but Luisa was able to expertly and professionally guide me through the entire process, securing me a good deal. I can happily say I have just completed on my first home purchase, so big thank you Trinity Financial- who I would happily recommend to anyone.

November 1, 2024
Unprompted review
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Reply from Trinity Financial

Hi A. Ak, thank you very much for the five-star review! We were happy to help. Best wishes, Aaron at Trinity Financial

Rated 5 out of 5 stars

Outstanding Experience with Trinity

Outstanding Experience with Trinity Financial – Highly Recommend!

I had the pleasure of working with Oliver Barker at Trinity Financial, and I can’t recommend him highly enough. From start to finish, Oliver’s guidance was simply superb. He provided clear, straightforward advice, and his communication was exceptional throughout the process.

I’d previously used L&C, but the difference with Trinity Financial was night and day. Unlike my past experiences, Oliver ensured I was making fully informed decisions at every step. His approach was incredibly proactive – he allowed me to have two applications running simultaneously, so I could benefit from the best possible rate as market conditions shifted. This level of flexibility made the entire process hassle-free and smooth.

If you’re looking for a mortgage broker who goes above and beyond with advice, expertise, and a genuine commitment to keeping you informed, Trinity Financial is the clear choice. Thanks, Oliver, for making what could have been a complex process feel effortless!

November 1, 2024
Unprompted review
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Reply from Trinity Financial

Hi Lisa, thank you very much for the really fantastic feedback and for letting us know how we stack up against the biggest mortgage broker firm in the industry. We appreciate you taking the time to leave us a five star review. Best wishes, Aaron at Trinity Financial

Rated 5 out of 5 stars

Trustworthy and helpful

've used Trinity Finance three times now, and they have consistently been fantastic. They are incredibly quick and responsive, always just a phone call or email away. They handle everything with impressive efficiency, yet maintain a friendly, helpful, and approachable manner. While highly professional, they never feel distant or impersonal, and I always feel like they’re on our side, working in our best interests. I highly recommend Trinity Finance to anyone looking for mortgage brokers who are both effective and personable.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service

I'm extremely happy with the exceptional service I experienced with Luisa - from her friendliness, helpfulness and patience on our first call, to the promptness of her responses and very efficient and quick turnaround of her work, and the excellent outcome in the mortgage rate she found for me. It's a process that could easily be overwhelming, and Luisa made it always very easy to understand, and through her highly skilled work, made it progress quickly and smoothly. I'd very highly recommend Luisa and Trinity Financial.

October 11, 2024
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Reply from Trinity Financial

Hi Sophie, thank you for taking the time to leave us a five star review and for explaining how you worked with Luisa. She was happy to help. Best wishes, Aaron at Trinity Financial

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Rated 5 out of 5 stars

Highly Recommended Mortgage Broker


Trinity Financial were a fantastic help to us throughout our house buying journey and I would highly recommended their services.

Scott and Georgia were professional, friendly and provided amazing support all the way from a mortgage in principle as we viewed houses to (eventually!) completing on our new family home.

They were able to guide us through the process and get us a very good mortgage deal - as well as updating this regularly as interest rates changed. We couldn't have asked for any more.

Thank you Trinity Financial!

September 25, 2024
Unprompted review
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Reply from Trinity Financial

Hi Benjamin, thank you very much for taking the time to leave us the five star review. We really appreciate your feedback. Best wishes, Aaron at Trinity Financial

Rated 5 out of 5 stars

Great to work with!

I worked with Aimee who couldn't have made the process of getting a mortgage easier. She dealt with everything on her end and was easily contactable even on weekends. I have and will continue to recommend Trinity.

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service- would recommend!

Luisa and the team were brilliant at every stage of the buying journey - regularly checking in, explaining everything in detail, and ensuring I got the best deal possible. As a first time buyer this is was very reassuring! Would recommend using!

August 23, 2024
Unprompted review
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Reply from Trinity Financial

Hi Sophie, thank you very much for the great feedback! Best wishes, Aaron at Trinity Financial

Rated 5 out of 5 stars

I needed a further advance to an…

I needed a further advance to an existing mortgage, Scott and Georgia were fantastic to guide me through some simple paperwork and find the best product. I received funds very quickly and efficiently. The magic with Trinity is that there is always someone on the team available at any time with an immediate response. Fantastic team, fantastic service. Thank you

September 6, 2024
Unprompted review
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Reply from Trinity Financial

Hi Nick, thank you very much for the five star review! We really appreciate your feedback. Best wishes, Trinity Financial

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Rated 5 out of 5 stars

I have used Trinity for the last 4…

I have used Trinity for the last 4 mortgages (and two house moves). Sophie has been incredibly helpful during this time and Liam equally proactive.

They helped keep my offer honoured through the process even though I was having issues with delays to the move.

Pleasure to deal with

July 17, 2024
Unprompted review
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Reply from Trinity Financial

Hi Craig, thank you very much for taking the time to leave us a five-star review! Sophie has been with Trinity for a long time and it is great to hear how much she is valued by her clients. Best wishes, Aaron at Trinity Financial

Rated 5 out of 5 stars

Highly recommend

Great experience working with David Sanders. Information provided was clear and concise. Illustrations sent for review providing mortgage options were clear and easy to understand. Really nice to talk to and work with, and communication was always really good. Talked through all my options and answered all my questions. Process from start to finish was a pleasant experience. Happy to work with David in the future.

August 22, 2024
Unprompted review
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Reply from Trinity Financial

Hi Nuwan, thank you very much for David's glowing review. We really appreciate you taking the time to leave us five-stars! Best wishes, Aaron at Trinity Financial

Rated 5 out of 5 stars

Excellent Service provided for my remortgage!

Oliver and Liam provided excellent service, and I really appreciate their speed and professionalism. They understood my situation and made the remortgage process smooth and hassle-free. Thank you! I would definitely recommend Trinity, and would use their services again in the future.

September 2, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

Dealt with Luisa regarding a mortgage on an auction purchase. Cant thank her enough for the exceptional service she provided me and incredible turn around on the mortgage which was imperative with the auction conditions. Dealt with a fair few mortgage advisers in the past and Luisa is far superior than any other I have used… Will be recommending to friends and family and certainly using myself again!

August 27, 2024
Unprompted review
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Reply from Trinity Financial

Hi Joshua, thank you very much for Luisa's glowing feedback and the five-star review! Best wishes, Aaron at Trinity Financial

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Rated 5 out of 5 stars

Outstanding

We had an exceptional experience working with David Sanders from Trinity Financial for our mortgage needs. From start to finish, he was responsive and quick to address our questions or concerns we had. His expertise was evident as he provided sound advice tailored to our specific situation. We had some changing circumstances along the way, and David was understanding and flexible, ensuring that we felt comfortable and confident throughout the process. I highly recommend to anyone in need of a reliable and knowledgeable mortgage broker.

August 23, 2024
Unprompted review
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Reply from Trinity Financial

Hi there, thank you very much for the great feedback about David! We are really pleased to hear you are happy with our service. Best wishes, Aaron at Trinity Financial

Rated 5 out of 5 stars

Very professional

Luisa and the team did a great job in providing remortgage and mortgage solutions. Quick and valuable responses on the queries. Lots of expertise.

August 15, 2024
Unprompted review
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Reply from Trinity Financial

Hi Maria, thank you very much for Luisa's five-star review. We are really grateful for the feedback. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Scott & Georgia provided a brilliant…

Scott & Georgia provided a brilliant service in securing my mortgage in very challenging circumstances, I have no reservation in recommending them 100% and will definitely use their services in the future.

August 9, 2024
Unprompted review
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Reply from Trinity Financial

Hi Linda, thank you very much for Scott and Georgia's five-star review! Best wishes, Trinity Financial

Rated 5 out of 5 stars

Outstanding service

David has been an absolute pleasure to work with throughout our mortgage process. From the start, he was incredibly friendly and made me and wife feel at ease. His responsiveness and reliability were second to none; no matter the time or day, David was always available to answer our questions and guide us through each step.

David's credibility and trustworthiness stood out, making the entire process smooth and stress-free. His expertise and dedication made securing our mortgage a breeze. We couldn't be happier with the service we received and highly recommend David to anyone in need of a reliable and professional mortgage broker.

July 25, 2024
Unprompted review
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Reply from Trinity Financial

Hi Athif, thank you very much for David's glowing review! He was really thrilled with the feedback. Best wishes, Trinity Financial

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Rated 5 out of 5 stars

Effortless remortgage

Sophie and Liam made my remortgage process run very smoothly. Would highly recommend.

August 1, 2024
Unprompted review
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Reply from Trinity Financial

Hi Veronique, thank you very much for Sophie's and Liam's five-star review. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Great service

Great service, extremely professional. Made us aware of ancillary services we may need for the mortgage process without pushing for a specific option or product. Very satisfied overall.

July 31, 2024
Unprompted review
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Reply from Trinity Financial

Hi Alessandro, thank you very much for our five-star review. We are really grateful for the feedback. Best wishes, Trinity Financial

Rated 5 out of 5 stars

5 star customer service from Trinity…

5 star customer service from Trinity Financial.

We had the pleasure of working with Luisa, who was warm, friendly and incredibly professional. As this was our first step onto the property market, Luisa guided us calmly and patiently through our multitude of questions, ensuring the best deal to suit our needs.

I would not hesitate in recommending Luisa and the team at Trinity Financial.

July 30, 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Bee, thank you very much for Luisa's glowing review! She was really pleased with the feedback and your kind words. Best wishes, Trinity Financial

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