Trinity Financial Reviews 872

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and supportive attitude, making complex processes feel stress-free. People frequently highlight the exceptional customer service, noting the personalized and understanding approach they received. The service provided is often described as outstanding, with consumers appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, even for those with complicated situations or who are first-time buyers.

What people talk about most

Staff

Customers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Service

People report positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the professionalism,... See more

Response time

Reviewers consistently mention positive feedback about response times. Customers frequently highlight the... See more

User experience

Consumers consistently report a positive user experience, highlighting the clear explanations and supportive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As FTB the whole house buying process is quite daunting, however the team at Trinity (Luisa + Daniel) made it as stress free as possible. Always happy to talk me through what was needed and why, and m... See more

Company replied

Rated 5 out of 5 stars

I’ve had the smoothest mortgage process all thanks to Joshua! From start to finish, he made everything feel so simple and stress-free. He was always clear, professional, and quick to answer any questi... See more

Company replied

Rated 5 out of 5 stars

I quite literally found Trinity Financial by doing a google search and it has by far been the smoothest mortgage advisory experience I've had till date. Tyler took the time to not only understand my c... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Situated on Upper Street in Islington, Trinity Financial provide financial advice tailored to your needs. You will benefit from our expert knowledge and professional service whether you are a first-time buyer, a professional buy-to-let investor looking to build a property portfolio, or seeking funds for a multi-million pound property. You can be assured that, with our wealth of experience, your mortgage application will be in safe hands.


Contact info

4.9

Excellent

TrustScore 5 out of 5

872 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Confident, super efficient and reassuring.

Jatin was very efficient in arranging my mortgage ensuring it completed really quickly. Throughout he provided me with confidence and was very reassuring. He is the best mortgage adviser and I would highly recommend him.

December 13, 2023
Unprompted review
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Reply from Trinity Financial

Good morning Sian, Thank you very much for Jatin's fantastic five-star review! Best wishes, Trinity Financial

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Rated 5 out of 5 stars

Highly Recommend

Excellent service with this company who I found to be efficient and helpful at all times.Very pleased with the service provided by Jay Hathi .Would highly recommend.

September 29, 2023
Unprompted review
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Reply from Trinity Financial

Hi Siobhan, Thank you very much for Jay's five-star review! We are pleased you were so happy with our service and appreciate the feedback. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Super efficient and reassuring

Our mortgage offer was secured really efficiently and both Anthony and Georgia remained unflappable and reassuring as our homesearch subsequently saw 3 offers accepted (with 2 falling through). This required our offer to be modified on each occasion and was dealt with without fuss by the guys at Trinity. I thoroughly recommend them.

November 23, 2023
Unprompted review
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Reply from Trinity Financial

Good morning Simon, Thank you very much for taking the time to complement Anthony and Georgia! We appreciate the feedback. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Supper efficient service

Luisa from Trinity has just submitted my mortgage application and she has been absolutely brilliant. I am a first time buyer but mostly aware of how things work so I needed someone that would do what is needed without too much waffle and Luisa was perfect. She seems to just get things done without wasting any time.

October 26, 2023
Unprompted review
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Reply from Trinity Financial

Hi Ahsan, thank you very much for Luisa's fantastic review! Best wishes, Trinity Financial

Rated 5 out of 5 stars

This is the third mortgage Trinity has…

This is the third mortgage Trinity has sorted for me and my family. Cannot recommend highly enough. Smooth, process. They will lead you through it all kindly and clearly. Thanks again!

October 10, 2023
Unprompted review
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Reply from Trinity Financial

Hi Zak, thank you for continuing to use our service and for the great feedback! Best wishes, Trinity Financial

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Rated 5 out of 5 stars

Great communication and very smooth

Very straightforward service, with easy communication. Everything progressed without a hitch, thanks Jed.

October 4, 2023
Unprompted review
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Reply from Trinity Financial

Thank you for the five-star review! Best wishes, Trinity Financial

Rated 5 out of 5 stars

Fantastic experience

Trinity have been absolutely great - we worked with Sophie and Conor and not only are they really knowledgable about their areas but they are such nice people and really on the ball with replying and getting back to any queries we have. Sophie has been great at getting us the best mortgage deal possible in our situation and Conor has really taken the time to work out the best protection for us - getting us much better and more comprehensive cover than we already had for a better price. I have no hesitation in recommending them and know that if we get to the stage of remortgaging we will be coming back to them for sure.

October 2, 2023
Unprompted review
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Reply from Trinity Financial

Hi Nicola, Thank you for the great review and the feedback on Sophie and Conor. We really appreciate the five stars! Best wishes, Trinity Financial

Rated 5 out of 5 stars

Jatin and Correll were incredibly helpful

Jatin and Correll were incredibly helpful and responsive throughout the whole process. We had a particularly difficult situation to navigate with our property purchase, which needed some flexible thinking about the mortgage, and a number of changes to the agreed mortgage. Jatin was really knowledgeable and creative in his approach, and arranged all of this with speed and regular communication. He was always available when I needed to speak with him or ask him questions (even when he was out of the office). He was also so friendly, it felt like he was going the extra mile so that we could secure the property, which we did in the end - thank you both! This is the second house purchase that Jatin has helped with, and I will certainly go to him when my mortgage is up for renewal

September 22, 2023
Unprompted review
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Reply from Trinity Financial

Hi Dario, thank you for the fantastic review! Best wishes, Trinity Financial

Rated 5 out of 5 stars

Richard and Danny was brilliant

Richard and Danny were brilliant. Richard found us a great rate with Nationwide and helped us get a mortgage offer very quickly. I believe the whole process only took 2 weeks!
Danny spent alot of time with us going through home insurance, sick pay and life insurance. He answered all our questions and was very knowledgeable on everything.
Would highly recommend both.

June 29, 2023
Unprompted review
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Reply from Trinity Financial

Hi Paul, thank you for the great review! We were happy to arrange your mortgage and financial protection products. Best wishes, Trinity Financial

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Rated 5 out of 5 stars

Jed Newton and Trinity are the only…

Jed Newton and Trinity are the only people I will ever trust with any mortgage requirement we have. We have been customers for a very long time and Jed has continued to provide us not only with the best deals available but also a friendly and personal service that continues to impress. Customer for life .

September 14, 2023
Unprompted review
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Reply from Trinity Financial

Hi Jay, thank you for Jed's review. We really appreciate your custom. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Sophie Roe has arranged several…

Sophie Roe has arranged several mortgages for us during really big moves and stressful moments - she has always successfully secured us competitive mortgages in the less stressful way and been nothing but professional, efficient and helpful at all times. We will always go back to her in the future and dont hesitate to recommend her to others.

March 1, 2023
Unprompted review
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Reply from Trinity Financial

Hi Sophie, thank you for Sophie's great review. She was happy to help! Best wishes, Trinity Financial

Rated 5 out of 5 stars

Excellent

Excellent. Prompt replies to all e-mails and prompt action whenever necessary.

August 6, 2023
Unprompted review
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Reply from Trinity Financial

Hi Alan, thank you for our five star review! Best wishes, Trinity Financial

Rated 5 out of 5 stars

10/10

So helpful, informative, always know where we are and where we stand. A personal service and the options always have my best interest
Will always use Anthony and his team
Thank you

August 16, 2023
Unprompted review
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Reply from Trinity Financial

Hi Jason, thank you for Anthony's great review! Best wishes, Trinity Financial

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Rated 5 out of 5 stars

Professional and Very Competent

Very swift and easy to deal with. They’re available at all sorts of hours too which is helpful for people who work during traditional office hours and are only free on evenings/weekend. Special shout-out to Conor and Tyler who helped me get my protection and mortgage together. My mortgage offer was received within 5 days of application submission. Overall I’d highly recommend this company!

August 31, 2023
Unprompted review
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Reply from Trinity Financial

Thank you very much for our five-star review Dr Nik! Best wishes, Trinity Financial

Rated 5 out of 5 stars

Amazing Service by David & Team

Great service provided by David Sanders and team, with a deal that is unmatched among peers. The first house fell through, it was challenging under a number of aspects. However, with my second property David managed to recover the original deal with the bank, and he secured an amazing interest rate. I can't thank him enough!!
Thank you David. Your service is just brilliant and a "no brainer". Highly recommended!!

August 14, 2023
Unprompted review
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Reply from Trinity Financial

Hi Fabio, thank you for taking the time to leave Trinity and David such a great review! We really appreciate it. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Fantastic

Personal, helpful, and knowledgeable. Would not use anyone else.

August 16, 2023
Unprompted review
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Reply from Trinity Financial

Hi Jason, thank you for the glowing review! Best wishes, Trinity Financial

Rated 5 out of 5 stars

Fantastic experience from Jed

Fantastic experience and service from Jed at Trinity Financial. I was given clear and concise information throughout the mortgage switching journey, and Jed was extremely helpful in answering all of my detailed questions. I'd happily recommend to friends and family.

August 10, 2023
Unprompted review
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Reply from Trinity Financial

Hi Neil, thank you for Jed's five-star review. We really appreciate the feedback. Best wishes, Trinity Financial

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Rated 5 out of 5 stars

Excellent service

Excellent service. Kept me up to date throughout the process and answered my emails immediately. Luisa was extremely knowledgeable, helpful and friendly. I felt very confident in her abilities.

August 8, 2023
Unprompted review
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Reply from Trinity Financial

Hi Gina, thank you for Luisa's fantastic review. She was happy to help. Best wishes, Trinity Financial

Rated 5 out of 5 stars

David Sanders explained thoroughly the…

David Sanders explained thoroughly the process of obtaining a mortgage, giving simple and ample advice. Very patient with questions we asked

August 3, 2023
Unprompted review
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Reply from Trinity Financial

Good afternoon Anders, thank you for the five-star review! David was happy to help. Best wishes, Trinity Financial

Rated 5 out of 5 stars

THE BEST

Chris Newton at Trinity Mortgages is THE best! He is extremely responsive and I am so grateful to have secured the rate I did because of his proactive swift action. I have recommended Chris & Trinity Mortgages to friends and family. Five stars!

August 1, 2023
Unprompted review

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