Sarah and Christopher are always very polite and friendly and make us feel relaxed. They are also very professional in their approach. They are always willing to answer our questions and explain thing... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We are very grateful to Chris and Sarah at Trinity Life for their support in writing our wills, arranging trusts and Lasting Powers of Attorney. From the first contact (we responded via an online ad)... See more
Company replied
From the very start of the call, I was listened to. Concise advice about the pitfalls of not protecting our finances. Every part of the process was explained exceptionally well. No pressure, no sales... See more
Company replied
I am so glad I came across Trinity Life! As someone needing a will for the first time I saw an advert on social media for Trinity Life's services and thought it was worth enquiring with them and it de... See more
Company replied
Company details
Written by the company
Welcome to Trinity Life, a family-run business where protecting your family is our passion! We are a Christian Estate Planning Company specialising in Wills, Trusts, and Lasting Powers of Attorney. We are proud to work in support of the Christian charity Compassion UK, which helps release children from poverty in some of the poorest countries in the world. We serve customers across England and Wales and aim to treat each one like a family member.
Contact info
The Old Bank Business Centre, 12 Alexandra Road, Gorseinon, SWANSEA, SA4 4NW, Swansea, United Kingdom
- 01792 983327
- info@trinitylifelimited.co.uk
- trinitylifelimited.co.uk
4.9
Excellent
824 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thanks Sarah
Our Meeting with Sarah from Trinity life limited was relaxed professional and gave us piece of mind when completed
Could not thank Sarah enough for all advice given to us
Will definitely advise anyone that’s thinking of using Trinity life you will not be disappointed
May 19, 2026
Unprompted review
Reply from Trinity Life Limited
Thank you so much for the fantastic review! We are absolutely delighted to hear that your meeting with Sarah left you feeling relaxed and gave you complete peace of mind. Providing clear, professional advice is exactly what we aim for at Trinity Life Limited, and Sarah will be thrilled to hear your kind words. Thank you so much for your high recommendation!
Compassionate Legal Experts for Wills, Trusts and Power of Attorney Protection
We asked Sarah to draw up our Will, Trusts and Power of Attorney and she walked us through it all so clearly and competently, step by step, so that by the end of the session we had worked out everything we need for peace of mind, and covered all the eventualities. We had time to mull over some of the details, to confirm it, and then the paperwork arrived with clear and comprehensive instructions of how to sign it. At every step we were kept informed and felt secure with what we were doing. Our queries were answered promptly and clearly. I feel the Company and Sarah herself went above and beyond, to make sure it was all in order. I'm happy to give a favourable review as we felt heard and everyone was so polite, efficient and friendly. Can't praise them enough.
May 18, 2026
Unprompted review
Reply from Trinity Life Limited
Thank you so much for taking the time to leave such a detailed and thoughtful review! We are absolutely thrilled to hear that Sarah provided the clarity, competence, and peace of mind you needed when planning your Will, Trusts, and Power of Attorney. Going above and beyond is exactly what we strive for, and it is wonderful to know you felt heard, secure, and well-informed at every single step. We will certainly pass your incredibly kind praise along to Sarah and the rest of our team!
All of our interactions have been met…
All of our interactions have been met with speed and professionalism.
These guys are the real deal when it comes to good customer service.
I would not hesitate to recommend them to family and friends alike.
May 11, 2026
Reply from Trinity Life Limited
Thank you so much for the fantastic review! We are absolutely thrilled to hear that you experienced such speedy and professional service. Hearing that we are 'the real deal' when it comes to customer service is the ultimate compliment for our team. We truly appreciate you recommending us to your family and friends!
I had a will drawn up by Trinity life…
I had a will drawn up by Trinity life Limited. They were highly professional, courteous, and very quick to return my calls.and answered any queries I had in a way that I could comprehend. Sam who was my will writter was lovely she was very professional and kind and caring and was able to answer all my queries. I would certainly recommend Trinity life.
May 6, 2026
Unprompted review
Reply from Trinity Life Limited
Thank you so much for your lovely review! We are delighted to hear that you had such a positive experience having your will drawn up with us. Sam is a wonderful asset to our team, and it is fantastic to hear that her kind, caring, and professional approach made everything easy to understand. We truly appreciate your high recommendation!
From meeting sarah for the first time…
From meeting sarah for the first time to the last time sarah was extremely professional 5* Nothing was to much and her honesty and knowledge was outstanding.
Highly recommend Sarah and everyone else working there.
April 20, 2026
Unprompted review
Reply from Trinity Life Limited
Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with Sarah. She always goes above and beyond for our clients, and your kind words about her professionalism, honesty, and knowledge mean the world to us. We will be sure to pass your compliments along to Sarah and the rest of the team!
Sound and professional company
Friendly and informative approach, patiently helping us to understand the legal aspects. Very satisfied with the end product that we needed. Thankyou to Chris and Sarah for their services.
April 21, 2026
Reply from Trinity Life Limited
Thank you very much for your kind review. We are delighted to hear that you found our approach friendly and informative, and that Chris and Sarah were able to patiently assist you in understanding the legal aspects. It is wonderful to know that you are very satisfied with the end product.
We greatly appreciate your feedback and look forward to assisting you again in the future.
Excellent
Very helpful, thorough, patient assistance through the whole process.
Christian foundation appreciated and valued. Thanks very much
April 22, 2026
Unprompted review
Reply from Trinity Life Limited
Thank you so much for your kind words. We are thrilled to hear that you found our assistance helpful, thorough, and patient throughout the process. It is wonderful to know that our Christian foundation was meaningful and appreciated by you.
Your feedback is truly encouraging to our team, and we are grateful for the opportunity to support you. Please do not hesitate to reach out if we can assist you further in the future.
Really helpful advice
Really helpful advice, and the no pressure and no hard sell approach was much appreciated.
April 17, 2026
Reply from Trinity Life Limited
Thank you so much for your kind words! We’re delighted to hear that our advice was helpful and that you felt comfortable without any pressure. Providing a relaxed and supportive experience is exactly what we aim for, and your feedback means a great deal to our team. We hope to assist you again in the future!
Easy to change my information over the…
Easy to change the information reguarding my will over the phone
April 22, 2026
Reply from Trinity Life Limited
Thank you for your feedback! We’re glad to hear that making changes to your will over the phone was easy for you. If you need any further assistance, please don’t hesitate to reach out.
Samantha was helpful
Samantha was helpful, understood what we needed and answered our questions
April 7, 2026
Unprompted review
Reply from Trinity Life Limited
Thank you for taking the time to leave your feedback. We’re delighted to hear that Samantha was able to assist you effectively, understand your needs, and answer your questions. We’ll be sure to share your kind words with her, as I’m certain she will be pleased to know she made a positive impression.
If there is anything else we can help you with in the future, please do not hesitate to get in touch.
So helpful!
The entire team at Trinity Life are extremely helpful. From our first contact, through the end of the estate planning process, they have been brilliant!
April 16, 2026
Unprompted review
Reply from Trinity Life Limited
Thank you so much for your kind words! We are thrilled to hear that your experience with Trinity Life has been so positive. Our team takes great pride in providing helpful and attentive support throughout the entire estate planning process, and it’s wonderful to know that we met your expectations from start to finish.
Your feedback means a great deal to us, and we truly appreciate you taking the time to share it.
Very polite double checked everything…
Very polite double checked everything with us .gave us clear instructions as to next steps we needed to do
April 14, 2026
Reply from Trinity Life Limited
Thank you for your kind review. We are delighted to hear that our team provided polite service, ensured all details were double-checked with you, and offered clear guidance for your next steps. Your feedback means a great deal to us, and we will be sure to share your comments with the team.
We look forward to assisting you again in the future.
Reply from Trinity Life Limited
Thank you so much for your kind words! We’re delighted to hear that you found our service very helpful and friendly. Your feedback means a great deal to us, and we look forward to assisting you again in the future.
Reply from Trinity Life Limited
Thank you for sharing your experience with us. We’re delighted to hear that the process was both fast and smooth for you. Providing an efficient and seamless service is always our goal, and it’s wonderful to know we’ve met your expectations.
We appreciate your feedback and look forward to welcoming you again in the future.
We had everything explained to us well
We had everything explained to us well, so we feel confident that our affairs are now in order
April 7, 2026
Unprompted review
Reply from Trinity Life Limited
Thank you for your kind feedback. We’re delighted to hear that everything was explained clearly and that you now feel confident your affairs are in good order. Delivering clarity and peace of mind is exactly what we aim for, and it’s wonderful to know we achieved that for you.
If you need any further assistance in the future, please don’t hesitate to get in touch.
A difficult task handled with profession and kindness
The whole experience was dealt with promptly and professionally, maintaining compassion, care and understanding. The phone calls were on time and Samantha was clear, calm and courteous. Highly recommend this company.
April 7, 2026
Unprompted review
Reply from Trinity Life Limited
Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that our team, and especially Samantha, was able to assist you with professionalism and compassion. It is always our priority to provide clear communication and supportive service during challenging situations.
Your recommendation means a great deal to us, and we are grateful for your trust.
Trinity Life handled a number of…
Trinity Life handled a number of services for us. As someone who finds this type of matter rather daunting, Chris and Sarah made the whole thing so much easier. They were friendly and patient and whilst being professional and knowledgeable, they explained things clearly and simply and answered all our questions. They went out of their way to provide our paperwork sooner than usual to fit in with our schedule without hesitation.
When so much of life is automated these days, the personal touch they provide is invaluable.
March 25, 2026
Reply from Trinity Life Limited
Thank you so much for taking the time to share your kind words about your experience with Trinity Life. We’re delighted to hear that Chris and Sarah were able to make the process easier and provide the personal, attentive service you value.
We pride ourselves on combining professionalism with a friendly, approachable manner, so it’s wonderful to know that our team’s efforts met your expectations. Your recognition of the extra steps taken to fit in with your schedule means a great deal to us.
We’re grateful for your trust and hope to support you again in the future.
Chris was friendly and approachable
Chris was friendly and approachable. He explained things carefully and clearly to us
April 1, 2026
Unprompted review
Reply from Trinity Life Limited
Thank you for your kind feedback. We are delighted to hear that Chris was friendly, approachable, and took the time to explain everything clearly. We will be sure to pass your comments on to him, as it will mean a lot to know his efforts are appreciated.
Samantha was friendly and very…
Samantha was friendly and very professional She is an asset to your company would recommend to friends and family Thank you!
March 31, 2026
Unprompted review
Reply from Trinity Life Limited
Thank you for your wonderful feedback! We are thrilled to hear that Samantha provided such friendly and professional service. She is indeed a valued member of our team, and we will ensure your kind words are shared with her.
We truly appreciate your recommendation to your friends and family and look forward to welcoming you again soon.
TRUSTED ADVISOR
We had a will written by Trinity life which took good two months or so to complete, however we were very well informed throughout the process and tailored the will to suit our needs and circumstances which made us feel secure and confident for the future.
July 11, 2025
Reply from Trinity Life Limited
Thank you for sharing your experience with Trinity Life. We’re delighted to hear that you felt well-informed throughout the process and that your will was tailored to meet your specific needs and circumstances. We understand that creating a will is an important step towards securing your future, and we’re pleased that our service provided both reassurance and confidence.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.